Reading a DVD

Discussion in 'alt.windows7.general' started by Karen F, Jan 1, 2011.

  1. Karen F

    Karen F Guest

    A friend's computer will not read the DVD when he places it in the drive.
    Any suggestions? Thanks.

    Karen F, Jan 1, 2011
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  2. Karen F

    Peter Foldes Guest

    Please Reply to Newsgroup for the benefit of others
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    Peter Foldes, Jan 1, 2011
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  3. Karen F

    Paul Guest

    You could also test that the computer can boot via that
    optical drive. If you have a Windows 7 DVD, see if the computer
    will boot with it. If it does, that helps prove the
    hardware in the drive itself is OK. Then you know
    the problem is more likely to be of the "UpperFilter/LowerFilter"

    My Windows 7 laptop, offered to burn a bootable Windows 7
    disc, when I first got it. And that was a Microsoft
    feature, not a feature added by Acer. In my case,
    that DVD is bootable, and provides a Command Line
    prompt if needed. Simple repairs can be done from there.
    In total, when I got the laptop, I think I may have burned
    about five DVDs, and one of them was the Windows 7 boot
    disc burned by IMAPI2 support in Windows 7. That is
    how Windows 7 burns a DVD, without a copy of
    Nero or similar, being present. That's an improvement
    over WinXP, which couldn't burn a DVD natively.

    Paul, Jan 1, 2011
  4. Karen F

    Karen F Guest

    Thanks. I will pass both on.

    Karen F, Jan 1, 2011
  5. Karen F

    Ken Blake Guest

    All DVDs or just one particular one? How about CDs? Will the drive
    read CDs?
    Ken Blake, Jan 1, 2011
  6. Options:

    1) DVD is corrupt
    2) DVD is video and codecs are not installed
    3) DVD player is broke and needs replacement

    So, is DVD readable or playable on another system?

    << Yes suggests bad DVD player

    <<No, suggests bad DVD and try one that is confirmed good on another

    IF video DVD, does it play on another system

    <<Yes suggests you need to install codecs for video.


    TheGunslinger, Jan 2, 2011
  7. Karen F

    Panic Guest

    If this is a DVD burned on a different computer you might check to see if
    the author "closed" out the DVD to make it playable on a different computer.

    "Karen F" wrote in message
    A friend's computer will not read the DVD when he places it in the drive.
    Any suggestions? Thanks.

    Panic, Jan 3, 2011
  8. Karen F

    Gilgamesh Guest

    Get new friends :)
    Gilgamesh, Jan 4, 2011
  9. One thing no one mentioned: is the drive a DVD drive or a CD-only drive?
    A CD drive can't read or play DVDs.

    That mistake has been made before, so I had to ask...

    BTW, a DVD drive has two separate lasers, one for CDs and one for DVDs,
    since they use different wavelengths of light. So it is possible for one
    part of the drive to stop working while the other is remains OK.
    Gene E. Bloch, Jan 4, 2011
  10. Karen F

    Paul Guest

    To answer that question, you can use Nero InfoTool.
    It will list the capabilities, that the drive claims electronically.

    The capabilities show as "tick boxes" so you can get
    some idea whether CD or DVD media can be read.

    Paul, Jan 4, 2011
  11. Gene E. Bloch, Jan 5, 2011

  12. Yep, I forgot that, too.


    TheGunslinger, Jan 5, 2011
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