Random BSOD

[manni]

Hi Guys,

My laptop experiences random BSOD. I'm not sure whats causing it. I have attached the mini dump crash files along with a file export from CPU-Z.

Can anyone help?

 

[Elmer BeFuddled]

Hi manni and Welcome to the Forum.

STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Usual causes: Device driver.

STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP
Usual causes: Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack.

Your latest dump file lists ntkrnlmp.exe as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.

As a Priority:

vsdatant.sys Sun Nov 22 23:37:44 2009 ZoneAlarm Firewall is known to be a cause of BSOD's on many Windows 7 systems. Download the ZoneAlarm Remover - http://download.zonealarm.com/bin/fr...cpes_clean.exe. Uninstall ZoneAlarm through Programs and Features. Boot to safe mode and run the ZoneAlarm Remover. Reboot. Make sure that Windows Firewall is enabled.
Alternatively
Try this Microsoft hotfix if you wish to try and keep ZoneAlarm: Stop Error 0x07F when you run apps. that transfer data by the UDP protocol in Win 7. I can neither verify or discount this fix. It may work, it may not.

pcouffin.sys Tue Dec 05 14:39:30 2006 PCouffin is part of VSO software, related to CD/DVD burning software and has known issues with Windows 7. Update or Uninstall your current CD/DVD burning software.

Outdated Drivers. Update:

ArcSoftKsUFilter.sys Mon May 25 09:27:31 2009 ArcSoft Magic-i Visual Effect

iaStor.sys Fri Jun 05 02:53:40 2009 Intel Rapid Storage.

regi.sys Mon Apr 16 16:19:10 2007 InterVideo driver

SFEP.sys Fri Aug 03 06:35:53 2007 Sony Firmware Extension Parser driver

VMNetSrv.sys Wed Jan 24 12:05:46 2007
vmm.sys Fri May 15 13:28:12 2009 Virtual Machine drivers - Microsoft Virtual PC 2004

yk62x64.sys Mon Feb 23 15:02:27 2009 Marvell Yukon networking Enter Part # 88E8040 in Drivers >> Search Box. (Windows 7 & Server 2008 R2 9/15/10 v11.30.1.3)

Drivers with Updates:

NETw5s64.sys Tue Sep 15 20:40:39 2009 Intel Wi-Fi

RtHDMIVX.sys Fri Jul 17 04:52:36 2009 ATI HDMI Audio Device (in RED) R2.55

RTKVHD64.sys Thu Jul 02 10:42:36 2009 Realtek HD Audio R2.59

Bugcheck Analysis:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [D:\ DOWNLOADS\ DUMPS\manni\041511-15054-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\WinSym*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`0321d000 PsLoadedModuleList = 0xfffff800`0345ae50
Debug session time: Fri Apr 15 18:16:31.574 2011 (UTC + 1:00)
System Uptime: 0 days 0:21:13.525
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 406f8, fffff80003255eb0}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000406f8
Arg4: fffff80003255eb0

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff8000328cca9 to fffff8000328d740

STACK_TEXT:  
fffff880`009efc68 fffff800`0328cca9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000406f8 : nt!KeBugCheckEx
fffff880`009efc70 fffff800`0328b172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`009efdb0 fffff800`03255eb0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`02f15c90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeAccessCheckFromState+0x58


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiDoubleFaultAbort+b2
fffff800`0328b172 90              nop

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4cc791bd

FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

Followup: MachineOwner

Drivers:

fffff880`04f6c000 fffff880`04faa000   1394ohci 1394ohci.sys Tue Jul 14 01:07:12 2009 (4A5BCC30)
fffff880`00eb3000 fffff880`00f0a000   ACPI     ACPI.sys     Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`03ab6000 fffff880`03b40000   afd      afd.sys      Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`03dd7000 fffff880`03ded000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`01033000 fffff880`0103e000   amdxata  amdxata.sys  Tue May 19 18:56:59 2009 (4A12F2EB)
fffff880`03d7f000 fffff880`03dc2000   Apfiltr  Apfiltr.sys  Tue Jun 16 23:09:26 2009 (4A381816)
fffff880`0741f000 fffff880`07429000   ArcSoftKsUFilter ArcSoftKsUFilter.sys Mon May 25 09:27:31 2009 (4A1A5673)
fffff880`01000000 fffff880`01009000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`01009000 fffff880`01033000   ataport  ataport.SYS  Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff880`03e94000 fffff880`044ab000   atikmdag atikmdag.sys Fri Jul 10 17:34:38 2009 (4A576D9E)
fffff960`008a0000 fffff960`00901000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`00f7b000 fffff880`00f87000   BATTC    BATTC.SYS    Tue Jul 14 00:31:01 2009 (4A5BC3B5)
fffff880`025b3000 fffff880`025b6e80   BdaSup   BdaSup.SYS   Tue Jul 14 01:06:40 2009 (4A5BCC10)
fffff880`02c3a000 fffff880`02c41000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`03d6e000 fffff880`03d7f000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`039c1000 fffff880`039df000   bowser   bowser.sys   Wed Feb 23 05:15:06 2011 (4D6497DA)
fffff960`00710000 fffff960`00737000   cdd      cdd.dll      unavailable (00000000)
fffff880`02dbb000 fffff880`02de5000   cdrom    cdrom.sys    Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00d2a000 fffff880`00dea000   CI       CI.dll       Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`05267000 fffff880`05279000   circlass circlass.sys Tue Jul 14 01:06:34 2009 (4A5BCC0A)
fffff880`01200000 fffff880`01230000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00ccc000 fffff880`00d2a000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`04837000 fffff880`0483b500   CmBatt   CmBatt.sys   Tue Jul 14 00:31:03 2009 (4A5BC3B7)
fffff880`014c3000 fffff880`01536000   cng      cng.sys      Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`00f72000 fffff880`00f7b000   compbatt compbatt.sys Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`0483c000 fffff880`0484c000   CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`053bf000 fffff880`053cd000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`03d50000 fffff880`03d6e000   dfsc     dfsc.sys     Tue Jul 14 00:23:44 2009 (4A5BC200)
fffff880`03d41000 fffff880`03d50000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`017e7000 fffff880`017fd000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`05369000 fffff880`0538b000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`053cd000 fffff880`053e0000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`02c84000 fffff880`02da0000   dump_iaStor dump_iaStor.sys Fri Jun 05 02:53:40 2009 (4A287AA4)
fffff880`075e8000 fffff880`075f4000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`044ab000 fffff880`0459f000   dxgkrnl  dxgkrnl.sys  Wed Jan 26 04:22:56 2011 (4D3FA1A0)
fffff880`0459f000 fffff880`045e5000   dxgmms1  dxgmms1.sys  Wed Jan 26 04:22:12 2011 (4D3FA174)
fffff880`0108a000 fffff880`0109e000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`0103e000 fffff880`0108a000   fltmgr   fltmgr.sys   Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`01547000 fffff880`01551000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01400000 fffff880`0143a000   fvevol   fvevol.sys   Sat Sep 26 03:34:26 2009 (4ABD7DB2)
fffff880`01551000 fffff880`0159b000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff800`037fa000 fffff800`03843000   hal      hal.dll      Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`025b7000 fffff880`025c0700   hcw72ADFilter hcw72ADFilter.sys Fri Apr 23 16:47:45 2010 (4BD1C121)
fffff880`02424000 fffff880`025b2500   hcw72ATV hcw72ATV.sys Fri Apr 23 16:50:38 2010 (4BD1C1CE)
fffff880`02649000 fffff880`027d7f80   hcw72DTV hcw72DTV.sys Fri Apr 23 16:54:30 2010 (4BD1C2B6)
fffff880`03e00000 fffff880`03e24000   HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`027e6000 fffff880`027ff000   HIDCLASS HIDCLASS.SYS Tue Jul 14 01:06:21 2009 (4A5BCBFD)
fffff880`02400000 fffff880`02411000   hidir    hidir.sys    Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`02600000 fffff880`02608080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`027d8000 fffff880`027e6000   hidusb   hidusb.sys   Tue Jul 14 01:06:22 2009 (4A5BCBFE)
fffff880`038f9000 fffff880`039c1000   HTTP     HTTP.sys     Tue Jul 14 00:22:16 2009 (4A5BC1A8)
fffff880`017de000 fffff880`017e7000   hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`04fe0000 fffff880`04ffe000   i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`010dc000 fffff880`011f8000   iaStor   iaStor.sys   Fri Jun 05 02:53:40 2009 (4A287AA4)
fffff880`04821000 fffff880`04837000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`04800000 fffff880`0480f000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`02609000 fffff880`02617000   kbdhid   kbdhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff800`00bd3000 fffff800`00bdd000   kdcom    kdcom.dll    Sat Feb 05 12:21:45 2011 (4D4D40D9)
fffff880`05224000 fffff880`05267000   ks       ks.sys       Thu Mar 04 04:32:25 2010 (4B8F37D9)
fffff880`014a9000 fffff880`014c3000   ksecdd   ksecdd.sys   Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`01799000 fffff880`017c4000   ksecpkg  ksecpkg.sys  Fri Dec 11 06:03:32 2009 (4B21E0B4)
fffff880`0538b000 fffff880`05390200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`053e0000 fffff880`053f5000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`05200000 fffff880`05223000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00c74000 fffff880`00cb8000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 02:29:10 2009 (4A5BDF66)
fffff880`02634000 fffff880`02642000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`0480f000 fffff880`0481e000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`02617000 fffff880`02624000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00c00000 fffff880`00c1a000   mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`02c00000 fffff880`02c31000   MpFilter MpFilter.sys Wed Sep 15 01:19:28 2010 (4C901110)
fffff880`07b3a000 fffff880`07b4a000   MpNWMon  MpNWMon.sys  Wed Sep 15 01:19:30 2010 (4C901112)
fffff880`039df000 fffff880`039f7000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`03800000 fffff880`0382d000   mrxsmb   mrxsmb.sys   Wed Feb 23 05:15:23 2011 (4D6497EB)
fffff880`0382d000 fffff880`0387b000   mrxsmb10 mrxsmb10.sys Wed Feb 23 05:15:14 2011 (4D6497E2)
fffff880`07013000 fffff880`07036000   mrxsmb20 mrxsmb20.sys Wed Feb 23 05:15:13 2011 (4D6497E1)
fffff880`0163a000 fffff880`01645000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00f13000 fffff880`00f1d000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`0144b000 fffff880`014a9000   msrpc    msrpc.sys    Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`03d36000 fffff880`03d41000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`017cc000 fffff880`017de000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`01647000 fffff880`01739000   ndis     ndis.sys     Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`03e87000 fffff880`03e93000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`038ce000 fffff880`038e1000   ndisuio  ndisuio.sys  Tue Jul 14 01:09:25 2009 (4A5BCCB5)
fffff880`03c24000 fffff880`03c53000   ndiswan  ndiswan.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`052e5000 fffff880`052fa000   NDProxy  NDProxy.SYS  Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`03a16000 fffff880`03a25000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`00c1a000 fffff880`00c5f000   netbt    netbt.sys    Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`01739000 fffff880`01799000   NETIO    NETIO.SYS    Fri Apr 09 03:43:59 2010 (4BBE946F)
fffff880`0484f000 fffff880`04efc000   NETw5s64 NETw5s64.sys Tue Sep 15 20:40:39 2009 (4AAFEDB7)
fffff880`07b25000 fffff880`07b3a000   NisDrvWFP NisDrvWFP.sys Wed Sep 15 01:20:25 2010 (4C901149)
fffff880`015e7000 fffff880`015f8000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`03d2a000 fffff880`03d36000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`0321d000 fffff800`037fa000   nt       ntkrnlmp.exe Wed Oct 27 03:43:09 2010 (4CC791BD)
fffff880`01233000 fffff880`013d6000   Ntfs     Ntfs.sys     Tue Jul 14 00:20:47 2009 (4A5BC14F)
fffff880`02c31000 fffff880`02c3a000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`0387b000 fffff880`038ce000   nwifi    nwifi.sys    Tue Jul 14 01:07:23 2009 (4A5BCC3B)
fffff880`03bda000 fffff880`03c00000   pacer    pacer.sys    Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`00f5d000 fffff880`00f72000   partmgr  partmgr.sys  Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00f1d000 fffff880`00f50000   pci      pci.sys      Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`03ca9000 fffff880`03cbd380   pcouffin pcouffin.sys Tue Dec 05 14:39:30 2006 (457584A2)
fffff880`01536000 fffff880`01547000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`07036000 fffff880`070dc000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`02624000 fffff880`02634000   point64  point64.sys  Tue Dec 14 11:09:25 2010 (4D075065)
fffff880`0532c000 fffff880`05369000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00cb8000 fffff880`00ccc000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`0109e000 fffff880`010a9e00   PxHlpa64 PxHlpa64.sys Fri May 15 22:43:06 2009 (4A0DE1EA)
fffff880`03c00000 fffff880`03c24000   rasl2tp  rasl2tp.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`03c53000 fffff880`03c6e000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`03c6e000 fffff880`03c8f000   raspptp  raspptp.sys  Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`03c8f000 fffff880`03ca9000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`03cd9000 fffff880`03d2a000   rdbss    rdbss.sys    Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`02de5000 fffff880`02dee000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`02dee000 fffff880`02df7000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`02df7000 fffff880`02e00000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01600000 fffff880`0163a000   rdyboost rdyboost.sys Tue Jul 14 00:34:34 2009 (4A5BC48A)
fffff880`070dc000 fffff880`070e4000   regi     regi.sys     Mon Apr 16 16:19:10 2007 (462393EE)
fffff880`04fc2000 fffff880`04fe0000   rimssn64 rimssn64.sys Thu Jun 11 03:22:31 2009 (4A306A67)
fffff880`04faa000 fffff880`04fc2000   risdsn64 risdsn64.sys Fri Jun 12 04:49:37 2009 (4A31D051)
fffff880`038e1000 fffff880`038f9000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`052fa000 fffff880`0532b300   RtHDMIVX RtHDMIVX.sys Fri Jul 17 04:52:36 2009 (4A5FF584)
fffff880`0742c000 fffff880`075e7380   RTKVHD64 RTKVHD64.sys Thu Jul 02 10:42:36 2009 (4A4C810C)
fffff880`070e4000 fffff880`070ef000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`0481e000 fffff880`04820c80   SFEP     SFEP.sys     Fri Aug 03 06:35:53 2007 (46B2BEB9)
fffff880`017c4000 fffff880`017cc000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`07a55000 fffff880`07aea000   srv      srv.sys      Wed Feb 23 05:16:24 2011 (4D649828)
fffff880`0712e000 fffff880`07195000   srv2     srv2.sys     Wed Feb 23 05:15:59 2011 (4D64980F)
fffff880`070ef000 fffff880`0711c000   srvnet   srvnet.sys   Wed Feb 23 05:15:49 2011 (4D649805)
fffff880`0484c000 fffff880`0484d480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`01802000 fffff880`019ff000   tcpip    tcpip.sys    Mon Jun 14 04:39:04 2010 (4C15A458)
fffff880`0711c000 fffff880`0712e000   tcpipreg tcpipreg.sys Tue Jul 14 01:09:49 2009 (4A5BCCCD)
fffff880`010aa000 fffff880`010b7000   TDI      TDI.SYS      Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`013d6000 fffff880`013f4000   tdx      tdx.sys      Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`03a8d000 fffff880`03aa1000   termdd   termdd.sys   Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff960`00470000 fffff960`0047a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`05279000 fffff880`0528b000   umbus    umbus.sys    Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`025c1000 fffff880`025dbc00   usbaudio usbaudio.sys Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`07400000 fffff880`0741d000   usbccgp  usbccgp.sys  Tue Jul 14 01:06:45 2009 (4A5BCC15)
fffff880`025dc000 fffff880`025fb000   usbcir   usbcir.sys   Tue Jul 14 01:06:36 2009 (4A5BCC0C)
fffff880`0741d000 fffff880`0741ef00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`045e5000 fffff880`045f6000   usbehci  usbehci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`0528b000 fffff880`052e5000   usbhub   usbhub.sys   Tue Jul 14 01:07:09 2009 (4A5BCC2D)
fffff880`03e31000 fffff880`03e87000   USBPORT  USBPORT.SYS  Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`03e24000 fffff880`03e31000   usbuhci  usbuhci.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`05391000 fffff880`053be200   usbvideo usbvideo.sys Thu Mar 04 04:40:57 2010 (4B8F39D9)
fffff880`00f50000 fffff880`00f5d000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`02c41000 fffff880`02c4f000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`02c4f000 fffff880`02c74000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`03a40000 fffff880`03a8d000   vmm      vmm.sys      Fri May 15 13:28:12 2009 (4A0D5FDC)
fffff880`03dc2000 fffff880`03dd7000   VMNetSrv VMNetSrv.sys Wed Jan 24 12:05:46 2007 (45B74B9A)
fffff880`00f87000 fffff880`00f9c000   volmgr   volmgr.sys   Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00f9c000 fffff880`00ff8000   volmgrx  volmgrx.sys  Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`0159b000 fffff880`015e7000   volsnap  volsnap.sys  Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`03b40000 fffff880`03bd1000   vsdatant vsdatant.sys Sun Nov 22 23:37:44 2009 (4B09CB48)
fffff880`04efc000 fffff880`04f09000   vwifibus vwifibus.sys Tue Jul 14 01:07:21 2009 (4A5BCC39)
fffff880`03a00000 fffff880`03a16000   vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`07aea000 fffff880`07af4000   vwifimp  vwifimp.sys  Tue Jul 14 01:07:28 2009 (4A5BCC40)
fffff880`03a25000 fffff880`03a40000   wanarp   wanarp.sys   Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`02c74000 fffff880`02c84000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e00000 fffff880`00ea4000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00ea4000 fffff880`00eb3000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`03bd1000 fffff880`03bda000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`00000000 fffff960`00312000   win32k   win32k.sys   unavailable (00000000)
fffff880`00f0a000 fffff880`00f13000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`010b7000 fffff880`010d8000   WudfPf   WudfPf.sys   Tue Jul 14 01:05:37 2009 (4A5BCBD1)
fffff880`07af4000 fffff880`07b25000   WUDFRd   WUDFRd.sys   Tue Jul 14 01:06:06 2009 (4A5BCBEE)
fffff880`04f09000 fffff880`04f6c000   yk62x64  yk62x64.sys  Mon Feb 23 15:02:27 2009 (49A2BA83)

Unloaded modules:
fffff880`07b4a000 fffff880`07bbb000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`0143a000 fffff880`01448000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`02c8c000 fffff880`02da8000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0011C000
fffff880`02da8000 fffff880`02dbb000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.


HTH.

 

[manni]

Hi Emer,

Thank you for the quick response I removed zonealarm and the VSO software the and haven't had a BSOD in a few days.

Thank you again for your help

 

[cybercore]

Update the drivers Elmer has listed for you, because it's just a matter of time one of those old drivers will crash you again.

 

[manni]

Thanks I have started to update the drivers, I thought I would do one every few days to make sure that there are no issues with the new drivers. Rather than doing them all in one go.

I do have one other question how were you able to identify what was likely to be causing the problem, ie zonealarm and which drivers need updating. I did try using the Windows debugging tool and obtained the same bugcheck analysis as pasted.

I know my problems is solved, just thought maybe I could learn something.

Thanks

 

[cybercore]

ZoneAlarm - should not be runing aongside with other brand AV's, such as MSE in your case. Besides, it is known to cause blue screens when there are so many old drivers as those listed above - obviously not written for Windows 7.