Problem Steps Recorder

[Dave-UK]

While poking around in Win8 I saw a link on the start menu to a program to record screen snapshots
to an mht file which could then be opened and played as a slideshow by a browser like IE.
I wondered if the program would work in Win7 but it doesn't, it just errors out.
What I didn't realise is that Win7 already has its own version.
It's called psr.exe and it's here:
C:\Windows\System32\psr.exe
I've never seen it on any of my start menus, but it's described in Help (just type 'problem' in the search box).
After recording a few mouse clicks etc. it saves the sequence of events as an mht file inside a zip file.
Maybe useful to somebody.

 

[Stan Brown]

While poking around in Win8 I saw a link on the start menu to a program to record screen snapshots
to an mht file which could then be opened and played as a slideshow by a browser like IE.
I wondered if the program would work in Win7 but it doesn't, it just errors out.
What I didn't realise is that Win7 already has its own version.
It's called psr.exe and it's here:
C:\Windows\System32\psr.exe
I've never seen it on any of my start menus, but it's described in Help (just type 'problem' in the search box).
After recording a few mouse clicks etc. it saves the sequence of events as an mht file inside a zip file.
Maybe useful to somebody.

It's a little-known Windows utility, so I'm glad to see you give it
some publicity.

I'm surprised to hear the Win 8 version won't play in Win 7; I would
have thought the Microsoft compiled HTML was backward compatible at
least that far.

 

[Dave-UK]

It's a little-known Windows utility, so I'm glad to see you give it
some publicity.

I'm surprised to hear the Win 8 version won't play in Win 7; I would
have thought the Microsoft compiled HTML was backward compatible at
least that far.

It's not the html that doesn't run, it's the psr.exe file.
Win7 complains about it not being a valid Win32 file ??

 

[Stan Brown]

It's not the html that doesn't run, it's the psr.exe file.

Why would you copy the Win 8 program file into WIn 7? Win 7 has its
own perfectly good psr.

 

[Dave-UK]

Why would you copy the Win 8 program file into WIn 7? Win 7 has its
own perfectly good psr.

As I said in my first post - 'What I didn't realise is that Win7 already has its own version'.