SOLVED Problem in BSOD eeepc 1215b - Please help

[henrychp]

Dear all,

My eeepc 1215b crashes several time a day in these few days

I have tried to unplug the ram and plug in the pc again, but same problem arises

The dump file provides little hints for me to update new hardware driver.

My dump file in c:\windows\minidump\ is attached

Some folders in c:/ is not accessible. When I double click the folder, a dialog box with message "The folder or directory is corrupted and is unreadable"

Hope some ppl with experience can help me, many thx!!!

 

[Shintaro]

Have you updated the BIOS / system drivers / Windows?

The crash dump points to system drivers and aswSnx.SYS, which seems to belong to Avast AV.

I would suggest you run things like chkdsk (Check Disk) to check the hard drive and Memtest (https://www.w7forums.com/memtest86-memory-testing-t9067.html)
on the RAM (Memory).

Hope this helps.

 

[henrychp]

Thank you for your help.


I haven't updated my BIOS / system drivers, but have Windows update 2-3weeks ago when I shutdown my notebook.


I tried the Memtest, but it hanged at Test 80%. It took almost 3hour for the test before it hanged. The hanged screen is attached for your reference.

Thank you again.

 

[henrychp]

The result for chkdsk in command prompt is:

The type of the file system is NTFS.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
0 percent complete. (0 of 150528 file records processed)
Attribute record (128, "") from file record segment 10487
is corrupt.
Attribute record (128, "") from file record segment 10608
is corrupt.
1 percent complete. (15053 of 150528 file records processed)
Attribute record (128, "") from file record segment 18833
is corrupt.
Attribute record (128, "") from file record segment 20561
is corrupt.
Attribute record (128, "") from file record segment 20621
is corrupt.
Attribute record (128, "") from file record segment 20653
is corrupt.
Attribute record (128, "") from file record segment 20909
is corrupt.
Attribute record (128, "") from file record segment 20916
is corrupt.
Attribute record (128, "") from file record segment 20968
is corrupt.
Attribute record (128, "") from file record segment 20982
is corrupt.
Attribute record (128, "") from file record segment 21857
is corrupt.
Attribute record (128, "") from file record segment 21858
is corrupt.
Attribute record (128, "") from file record segment 22075
is corrupt.
Attribute record (128, "") from file record segment 22247
is corrupt.
2 percent complete. (30106 of 150528 file records processed)
Attribute record (128, "") from file record segment 42845
is corrupt.
3 percent complete. (45159 of 150528 file records processed)
Attribute record (128, "") from file record segment 56167
is corrupt.
4 percent complete. (60212 of 150528 file records processed)
5 percent complete. (75264 of 150528 file records processed)
Attribute record (128, "") from file record segment 78164
is corrupt.
6 percent complete. (90317 of 150528 file records processed)
7 percent complete. (105370 of 150528 file records processed)
8 percent complete. (120423 of 150528 file records processed)
9 percent complete. (135476 of 150528 file records processed)
Attribute record (128, "") from file record segment 135500
is corrupt.
Attribute record (160, $I30) from file record segment 145484
is corrupt.
150528 file records processed.
File verification completed.
177 large file records processed.

Errors found. CHKDSK cannot continue in read-only mode.

 

[Shintaro]

At a guess I would say that the faulty RAM (Memory) is causing problems by causing corruption on your hard disk. Start by replacing the RAM.
You may need to reinstall Windows as the damage to the file system seem to be getting worse.

 

[henrychp]

Thanks a lot. It was the memory problem. The pc works fine without blue screen for 1month after I replaced the memory.

Thank you for your help.