Printer connection with router

Feb 27, 2024
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Good day.

I need your assistance please.

I have a Canon MX494 printer that does not want to connect to a D-Link G413K LTE CAT6 AC1200 router.

My ISP is Telkom. I am from South Africa.

This is not a new printer, although the router is. I have used this printer before connecting to a different router with no problems.

Using the USB cable setup there is no problem, but I can not connect using the wireless option. I have tried all the online manuals and tutorials without success. The printer is identifying the router and showing in the printer control panel, but does not want to connect. I do not know if it is maybe a access point problem on the router.

Your assistance will be highly appreciated.

Best regards


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