outlook 2013 previewer for excel documents not working

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I have a user that has there outlook now previewing any excel documents. I have checked the all of the add-in's to make sure that they where enabled. I have also checked some Google searches to see what other people have had tried but no luck. Anybody have an idea why this isn't working?
 
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That didn't work. It just seems like outlook 2013 thinks that the excel previewer is disabled. Everything is enabled inside of outlook. Any other ideas?
 

TrainableMan

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As far as I can find it's meant to be that way to protect you. Maybe someone will come along with another idea but at this point it seems the options are use a different email client that supports previews, such as older versions of Outlook, or live without a preview.
 

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