No sound with WinXP Location 65535

[Bob H]

I have a Viao laptop with winXP sp3 installed, and have installed all
the drivers from Sony's website for that particular model laptop.

I have checked all the settings in control panel / sounds and devices.
The volume is up to a listenable level, the speakers selected are Laptop
stereo speakers, but no sound.

I have looked in Device Mangler for any yellow exclamation marks and
there are none. When I check the properties of the Realtek High
Definition audio device, it says its working properly.

I have uninstalled the Realtek HD audio device and also the Microsoft
UAA Bus Driver for High Definition Audio.
I then used CCleaner to clean the system and registry, as well as doing
a boot time scan with avast antivirus.

Then I reinstalled the Realtek HD driver after a reboot, checked Device
Mangler and again no yellow exclamation marks or error messages.

Checking the properties of the Realtek HD definition audio, it says
Location: Location 65535(Internal High Definition Audio , and Device
Status says that it is working properly.

I have googled this problem and there are loads (100's) of hits on it,
but most of what I read were not for my Sony Viao or for the specific
problem as in Working ok, but no sound!

I haven't tried with headphones but have with a pair of desktop
speakers, and there was no sound from them either.

Everything else works fine.

Any other ideas or possible fixes for this, because it has me beat so far.

 

[VanguardLH]

I have a Viao laptop with winXP sp3 ...

Windows *XP* newsgroup are over at ---> microsoft.public.windowsxp.*

If your current Usenet provider (Giganews) does not carry those
newsgroup, add an NNTP server that does, like Eternal-September or
Albasani.

 

[John Williamson]

I have a Viao laptop with winXP sp3 installed, and have installed all
the drivers from Sony's website for that particular model laptop.

I have googled this problem and there are loads (100's) of hits on it,
but most of what I read were not for my Sony Viao or for the specific
problem as in Working ok, but no sound!

I haven't tried with headphones but have with a pair of desktop
speakers, and there was no sound from them either.

Everything else works fine.

Any other ideas or possible fixes for this, because it has me beat so far.

There's a known conflict bwetween some versions of the Realtek HD audio
drivers and the HD audio driver installed by Windows XP.

You'd be better off asking in the XP group, or on an EEEPC forum, as the
EEE has a similar problem when running XP. I did get mine to work in the
end, but I've forgotten the details, although I do remember it involved
uninstalling drivers and reinstalling them in a particular, non-obvious
sequence.

 

[Bob H]

Windows *XP* newsgroup are over at ---> microsoft.public.windowsxp.*

If your current Usenet provider (Giganews) does not carry those
newsgroup, add an NNTP server that does, like Eternal-September or
Albasani.

Okido fair do's I will

 

[Paul]

I have a Viao laptop with winXP sp3 installed, and have installed all
the drivers from Sony's website for that particular model laptop.

I have checked all the settings in control panel / sounds and devices.
The volume is up to a listenable level, the speakers selected are Laptop
stereo speakers, but no sound.

I have looked in Device Mangler for any yellow exclamation marks and
there are none. When I check the properties of the Realtek High
Definition audio device, it says its working properly.

I have uninstalled the Realtek HD audio device and also the Microsoft
UAA Bus Driver for High Definition Audio.
I then used CCleaner to clean the system and registry, as well as doing
a boot time scan with avast antivirus.

Then I reinstalled the Realtek HD driver after a reboot, checked Device
Mangler and again no yellow exclamation marks or error messages.

Checking the properties of the Realtek HD definition audio, it says
Location: Location 65535(Internal High Definition Audio , and Device
Status says that it is working properly.

I have googled this problem and there are loads (100's) of hits on it,
but most of what I read were not for my Sony Viao or for the specific
problem as in Working ok, but no sound!

I haven't tried with headphones but have with a pair of desktop
speakers, and there was no sound from them either.

Everything else works fine.

Any other ideas or possible fixes for this, because it has me beat so far.

It's possible, but by no means certain, that the HDAudio bus has
more than one device on it.

http://m.eet.com/media/1063252/BoycePt4Fig4.JPG

Some laptops seem to do a dialup modem (Winmodem), using a CODEC connected
to HDAudio.

If the machine has a dialup modem driver, install it.

*******

WinXP SP3 already includes the UAA driver. So there is no need
to go installing KB888111. The OS should already have UAA.

The RealTek installer, will have a hotfix folder, but it will
have labels like "SP1" and "SP2". As those two Service Pack levels,
need some flavor of KB888111. But for SP3, it shouldn't try to install
anything for UAA.

Paul

 

[Paul]

There is another recipe that was popular a while back, but it's to solve
a different problem where the driver won't install.

http://al.howardknight.net/msgid.cgi?STYPE=msgid&A=0&MSGI=<[email protected]>

And the OP in that thread, managed to get it working.

http://al.howardknight.net/[email protected]>

*******

ATI Video cards, first generation ones with audio over HDMI, use
a RealTek driver (of all things), to handle audio for them.

It allows delivering computer sound, to a TV with HDMI cabling (Audio over HDMI).

And a RealTek driver might also be delivering RealTek motherboard HDAudio
(for analog outputs on back of computer)

Now, if that was involved, perhaps all that's wrong is the audio
is actually going out the HDMI connector of the video card. In
which case you check the audio output device selection, and make
sure audio is headed to the correct output port.

http://img-win.lisisoft.com/img/4/0/4070-1-realtek-high-definition-audio-driver.jpg

Paul

 

[J. P. Gilliver (John)]

(Crossposted to another 'group as well.)

I have a Viao laptop with winXP sp3 installed, and have installed all
the drivers from Sony's website for that particular model laptop.

I have checked all the settings in control panel / sounds and devices.
The volume is up to a listenable level, the speakers selected are
Laptop stereo speakers, but no sound.

I have looked in Device Mangler for any yellow exclamation marks and
there are none. When I check the properties of the Realtek High
Definition audio device, it says its working properly.

I have uninstalled the Realtek HD audio device and also the Microsoft
UAA Bus Driver for High Definition Audio.
I then used CCleaner to clean the system and registry, as well as doing
a boot time scan with avast antivirus.

Then I reinstalled the Realtek HD driver after a reboot, checked Device
Mangler and again no yellow exclamation marks or error messages.

Checking the properties of the Realtek HD definition audio, it says
Location: Location 65535(Internal High Definition Audio , and Device
Status says that it is working properly.

I have googled this problem and there are loads (100's) of hits on it,
but most of what I read were not for my Sony Viao or for the specific
problem as in Working ok, but no sound!

I haven't tried with headphones but have with a pair of desktop
speakers, and there was no sound from them either.

Everything else works fine.

Any other ideas or possible fixes for this, because it has me beat so far.

When you play a sound, does it look on screen as if it's playing?

When you tried with the speakers, was there any hiss, clicks, etc.? I'm
wondering if the hardware has died (sockets most likely suspect), though
from what others are saying a software problem is still likely.

 

[Bob H]

(Crossposted to another 'group as well.)


When you play a sound, does it look on screen as if it's playing?

When you tried with the speakers, was there any hiss, clicks, etc.? I'm
wondering if the hardware has died (sockets most likely suspect), though
from what others are saying a software problem is still likely.

I can't get any sound out of the said laptop at all, but when I tried
with external speakers there was some noise like a hiss/click when I
inserted the jack plug.

 

[Bob H]

There is another recipe that was popular a while back, but it's to solve
a different problem where the driver won't install.

http://al.howardknight.net/msgid.cgi?STYPE=msgid&A=0&MSGI=<[email protected]>


And the OP in that thread, managed to get it working.

http://al.howardknight.net/[email protected]>


*******

ATI Video cards, first generation ones with audio over HDMI, use
a RealTek driver (of all things), to handle audio for them.

It allows delivering computer sound, to a TV with HDMI cabling (Audio
over HDMI).

And a RealTek driver might also be delivering RealTek motherboard HDAudio
(for analog outputs on back of computer)

Now, if that was involved, perhaps all that's wrong is the audio
is actually going out the HDMI connector of the video card. In
which case you check the audio output device selection, and make
sure audio is headed to the correct output port.

http://img-win.lisisoft.com/img/4/0/4070-1-realtek-high-definition-audio-driver.jpg


Paul

First of I posted my problem in the windowsxp group 2 days ago and to
date no one has answered it.

Thanks for the 2 links, which I read and followed the instructions therein.
Once I had unistalled the MS UAA device in Safe Mode, then the Realtek
drivers were removed from the sounds section in Device Mangler.
I tried to install the Realtek Audio drivers still in Safe Mode, but was
told that the MS UAA device drivers had to be installed first.
So I rebooted back into normal mode, and the found new hardware thing
came up showing the MS UAA device, and promptly installed the drivers
for it, and then I installed the Realtek Audio drivers, but still no sound.

Oh yes I did check the output and it shows Realtek HD Audio output, and
I also checked to make sure the laptop speakers were selected as well.

No joy tho.

 

[Paul]

I can't get any sound out of the said laptop at all, but when I tried
with external speakers there was some noise like a hiss/click when I
inserted the jack plug.

The Location 65535 has to be a key to this, somehow.
Depending on what you're doing, that number can be "-1".
Like, a thing that is disconnected.

I looked at a copy of the HDAudio spec, and the width of
numbers involved there, does not align particularly well
with the 65535 number. I think the CODEC addressing uses
4-bit numbers. So that leaves some layer in the software,
using a 16 bit number.

The number 65535 could be associated with PNP (Plug and Play).

If I use Device Manager, for my existing HDAudio chip (SoundMax
from Analog Devices), I see

HDAUDIO\FUNC_01&VEN_11D4&DEV_198B

In that case, the VEN value is a 16 bit value displayed in hex.
The DEV value is also 16 bit. What the FUNC is, it could be
the four bit CODEC hardware address (in decimal, a number
between 0..15). The 198B aligns with the label on the top of
the chip, which would be ADI198B.

Have a look in Device Manager, do Properties on the sound device,
look under Details for Hardware IDs and the like. And see if the
65535 shows up there. If so, then a probe of the device is
somehow coming back with garbage (bus floating high, device
not responding at that address for some reason).

*******

This post from a year ago, looks similar to yours.

http://www.softwaretipsandtricks.co...65535-internal-high-definition-audio-bus.html

"I also have three unknown yellow flags:

Location 65535 (Internal High Definition Audio Bus)
HDAUDIO\FUNC_02&VEN_14F1&DEV_2C06&SUBSYS_104D1700& REV_1000\4&18B62C36&3&0102

Sigmatel High Definition Audio CODEC (for 64-bit windows)
HDAUDIO\FUNC_01&VEN_8384&DEV_7662&SUBSYS_104D1E00& REV_1002\4&18B62C36&3&0001
"

That to me, is a two CODEC hardware config.

Doing another Google, gives

VEN_14F1&DEV_2C06="HDA Soft Data Fax Modem with SmartCP"

The HP modem driver release note mentions Conexant (who make such things).

The Sigmatel (company name change to IDT) is an audio chip.

Southbridge ---------------+-----------+
Azalia | |
Modem Audio
@ 01 @ 02

And that's why I suggested checking the modem driver
earlier. In that example, the Conexant simply isn't
enumerated properly. What should have come out, is
the first string should have looked like:

HDA Soft Data Fax Modem with SmartCP
HDAUDIO\FUNC_02&VEN_14F1&DEV_2C06&SUBSYS_104D1700& REV_1000\4&18B62C36&3&0102

That's what might happen if the driver for the chip
was working properly. The installation, puts that
identifier string in Device Manager. Perhaps PNP
uses the bogus "Location 65535", when no string is
assigned. It could even be the Intel Azalia hardware
end of things doing that some how.

Maybe your computer sound samples (warning beep, that sort
of stuff), are now playing on the RJ-11 modem jack

Paul

 

[Bob H]

The Location 65535 has to be a key to this, somehow.
Depending on what you're doing, that number can be "-1".
Like, a thing that is disconnected.

I looked at a copy of the HDAudio spec, and the width of
numbers involved there, does not align particularly well
with the 65535 number. I think the CODEC addressing uses
4-bit numbers. So that leaves some layer in the software,
using a 16 bit number.

The number 65535 could be associated with PNP (Plug and Play).

If I use Device Manager, for my existing HDAudio chip (SoundMax
from Analog Devices), I see

HDAUDIO\FUNC_01&VEN_11D4&DEV_198B

In that case, the VEN value is a 16 bit value displayed in hex.
The DEV value is also 16 bit. What the FUNC is, it could be
the four bit CODEC hardware address (in decimal, a number
between 0..15). The 198B aligns with the label on the top of
the chip, which would be ADI198B.

Have a look in Device Manager, do Properties on the sound device,
look under Details for Hardware IDs and the like. And see if the
65535 shows up there. If so, then a probe of the device is
somehow coming back with garbage (bus floating high, device
not responding at that address for some reason).

*******

This post from a year ago, looks similar to yours.

http://www.softwaretipsandtricks.co...65535-internal-high-definition-audio-bus.html


"I also have three unknown yellow flags:

Location 65535 (Internal High Definition Audio Bus)
HDAUDIO\FUNC_02&VEN_14F1&DEV_2C06&SUBSYS_104D1700&
REV_1000\4&18B62C36&3&0102

Sigmatel High Definition Audio CODEC (for 64-bit windows)
HDAUDIO\FUNC_01&VEN_8384&DEV_7662&SUBSYS_104D1E00&
REV_1002\4&18B62C36&3&0001
"

That to me, is a two CODEC hardware config.

Doing another Google, gives

VEN_14F1&DEV_2C06="HDA Soft Data Fax Modem with SmartCP"

The HP modem driver release note mentions Conexant (who make such things).

The Sigmatel (company name change to IDT) is an audio chip.

Southbridge ---------------+-----------+
Azalia | |
Modem Audio
@ 01 @ 02

And that's why I suggested checking the modem driver
earlier. In that example, the Conexant simply isn't
enumerated properly. What should have come out, is
the first string should have looked like:

HDA Soft Data Fax Modem with SmartCP
HDAUDIO\FUNC_02&VEN_14F1&DEV_2C06&SUBSYS_104D1700&
REV_1000\4&18B62C36&3&0102

That's what might happen if the driver for the chip
was working properly. The installation, puts that
identifier string in Device Manager. Perhaps PNP
uses the bogus "Location 65535", when no string is
assigned. It could even be the Intel Azalia hardware
end of things doing that some how.

Maybe your computer sound samples (warning beep, that sort
of stuff), are now playing on the RJ-11 modem jack

Paul

This is the Hardware Ids for the Realtek HD AUdio:

HDAUDIO\FUNC_01&VEN_10EC&DEV_0260&SUBSYS_104D0000&REV_1003
HDAUDIO\FUNC_01&VEN_10EC&DEV_0260&SUBSYS_104D0000

Thanks

 

[Bob H]

This is the Hardware Ids for the Realtek HD AUdio:

HDAUDIO\FUNC_01&VEN_10EC&DEV_0260&SUBSYS_104D0000&REV_1003
HDAUDIO\FUNC_01&VEN_10EC&DEV_0260&SUBSYS_104D0000

Thanks

Interestingly the modem is also showing as in Location 65535
This is the Hardware Ids for the HDAUDIOSoftv92 Dat Fax Modem with SmartCP:

HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_104D0200&REV_0900
HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_104D0200

 

[Paul]

Interestingly the modem is also showing as in Location 65535
This is the Hardware Ids for the HDAUDIOSoftv92 Dat Fax Modem with SmartCP:

HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_104D0200&REV_0900
HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_104D0200

So you have more or less the same setup as that other thread.
The driver I was looking at, handles both your modem, and that
other persons modem.

http://drivers.softpedia.com/get/MODEM/OTHER-MODEM-DRIVERS/HP-Modem-Driver-100-REV-A7-for-XP.shtml

VEN_14F1&DEV_2BFA="HDAUDIO Soft Data Fax Modem with SmartCP"

If the driver was working right for the modem, you should see that
string for the modem in Device Manager. Rather than location 65535.

I wonder if there is an order dependency for the driver installation ?

I've had an issue here, where two devices happened to have a dependency
on a common registry entry, and one of the installers, insisted on
"blasting" the thing the other one was using. I had to go through
a Procmon trace (with about 100,000 registry events in it), to find the issue.

So now we know the search term we want is:

"conexant location 65535"

http://en.community.dell.com/support-forums/network-internet-wireless/f/3324/t/18256038.aspx

"I had a very similar description in my device manager when I was
reinstalling a D820 Latitude. I was able to fix my problem by
unistalling the modem in device manager and then re-installing
the "Conexant D110,HDA,MDC,v.92,modem Rev: A05" driver I found
off of the original "Drivers and Utilities Disk For Reinstalling
Dell Latitude Computer Software."

In that example, using an older driver seemed to help. Uninstall modem
driver, re-install one off a drivers disc for the computer.

Paul

 

[Rob]

Interestingly the modem is also showing as in Location 65535
This is the Hardware Ids for the HDAUDIOSoftv92 Dat Fax Modem with SmartCP:

HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_104D0200&REV_0900
HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_104D0200

The modem is Conexant HDA D110 MDC v.92 Modem according to
pcidatabase.com

 

[Bob H]

So you have more or less the same setup as that other thread.
The driver I was looking at, handles both your modem, and that
other persons modem.

http://drivers.softpedia.com/get/MODEM/OTHER-MODEM-DRIVERS/HP-Modem-Driver-100-REV-A7-for-XP.shtml


VEN_14F1&DEV_2BFA="HDAUDIO Soft Data Fax Modem with SmartCP"

If the driver was working right for the modem, you should see that
string for the modem in Device Manager. Rather than location 65535.

I wonder if there is an order dependency for the driver installation ?

I've had an issue here, where two devices happened to have a dependency
on a common registry entry, and one of the installers, insisted on
"blasting" the thing the other one was using. I had to go through
a Procmon trace (with about 100,000 registry events in it), to find the
issue.

So now we know the search term we want is:

"conexant location 65535"

http://en.community.dell.com/support-forums/network-internet-wireless/f/3324/t/18256038.aspx


"I had a very similar description in my device manager when I was
reinstalling a D820 Latitude. I was able to fix my problem by
unistalling the modem in device manager and then re-installing
the "Conexant D110,HDA,MDC,v.92,modem Rev: A05" driver I found
off of the original "Drivers and Utilities Disk For Reinstalling
Dell Latitude Computer Software."

In that example, using an older driver seemed to help. Uninstall modem
driver, re-install one off a drivers disc for the computer.

Paul

Mmm, not looking good at all here.
After I un installed the modem, I re installed it/drivers from the
setup disc, and the modem is still in or at Location 65535.

 

[J. P. Gilliver (John)]

On 14/08/2013 07:42, J. P. Gilliver (John) wrote: []

When you play a sound, does it look on screen as if it's playing?

When you tried with the speakers, was there any hiss, clicks, etc.? I'm
wondering if the hardware has died (sockets most likely suspect), though
from what others are saying a software problem is still likely.

I can't get any sound out of the said laptop at all, but when I tried
with external speakers there was some noise like a hiss/click when I
inserted the jack plug.

When you play a sound, does it look on screen as if it's playing?

 

[Bob H]

On 14/08/2013 07:42, J. P. Gilliver (John) wrote: []

When you play a sound, does it look on screen as if it's playing?

When you tried with the speakers, was there any hiss, clicks, etc.? I'm
wondering if the hardware has died (sockets most likely suspect), though
from what others are saying a software problem is still likely.

I can't get any sound out of the said laptop at all, but when I tried
with external speakers there was some noise like a hiss/click when I
inserted the jack plug.

When you play a sound, does it look on screen as if it's playing?

No, there is no indication at all that anything is happening.

 

[J. P. Gilliver (John)]

On 14/08/2013 07:42, J. P. Gilliver (John) wrote: []
When you play a sound, does it look on screen as if it's playing?

When you tried with the speakers, was there any hiss, clicks, etc.? I'm
wondering if the hardware has died (sockets most likely suspect), though
from what others are saying a software problem is still likely.

I can't get any sound out of the said laptop at all, but when I tried
with external speakers there was some noise like a hiss/click when I
inserted the jack plug.

When you play a sound, does it look on screen as if it's playing?

No, there is no indication at all that anything is happening.

I mean if you play a sound of more than a few seconds, in something that
has a progress bar (like VLC, WinAmp, etc.), does the progress bar
proceed along its track as normal? I have a PC (Windows 98!) on which
I've somehow screwed up the sound drivers, and when I try to play a
sound on that, I get an error message of some sort (no device available,
or something like that).

What are you using to play sounds?

If you use something that displays a waveform, like GoldWave or WinAmp,
or has at least an instantaneous volume indication (like a row of
lights), do these show anything?
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

"God give me work \ Till my life shall end \ And life \ Till my work is done."
-
gravestone of Winifred Holtby, Yorkshire novelist

 

[Bob H]

In message <[email protected]>, Bob H
On 14/08/2013 07:42, J. P. Gilliver (John) wrote:
[]
When you play a sound, does it look on screen as if it's playing?

When you tried with the speakers, was there any hiss, clicks, etc.?
I'm
wondering if the hardware has died (sockets most likely suspect),
though
from what others are saying a software problem is still likely.

I can't get any sound out of the said laptop at all, but when I tried
with external speakers there was some noise like a hiss/click when I
inserted the jack plug.

When you play a sound, does it look on screen as if it's playing?

No, there is no indication at all that anything is happening.

I mean if you play a sound of more than a few seconds, in something that
has a progress bar (like VLC, WinAmp, etc.), does the progress bar
proceed along its track as normal? I have a PC (Windows 98!) on which
I've somehow screwed up the sound drivers, and when I try to play a
sound on that, I get an error message of some sort (no device available,
or something like that).

What are you using to play sounds?

If you use something that displays a waveform, like GoldWave or WinAmp,
or has at least an instantaneous volume indication (like a row of
lights), do these show anything?

Ok, I inserted a music cd into the said laptop and Windows Media Player
started and showed movement in its window, as tho something was being
played, err but no sound cometh out.

Next I tried same audio cd with Winamp and played the first track, and
again there was a a sort of wave form as the track was being played, but
again no sound. The volume is up fairly high as well

 

[J. P. Gilliver (John)]

In message <[email protected]>, Bob H

Next I tried same audio cd with Winamp and played the first track, and
again there was a a sort of wave form as the track was being played,
but again no sound. The volume is up fairly high as well

Hmm. Do try everything else everyone else has suggested, but it does
begin to sound as if the hardware may be dead! I know you said there
were clicks when you plugged/unplugged; is there a slight hiss
otherwise? (Not from external powered speakers, from unpowered ones or
headphones.) If no hiss, suspect dead output stage ...

I forget whether this is a laptop or desktop, and whether you've had it
working and it has stopped, or it's never worked. If it has stopped,
more support for it maybe being something that has died. If a desktop
and it has never worked, does the case have a speaker/headphone socket
on the front and the back? If so try the other one; if still no luck,
see if there are supposed to be links on the motherboard that select
front or back (and if the link's not there at all ...).

If all else fails, buy replacement sound hardware: I haven't looked for
years, but internal soundcards used to be very cheap (nearly free if
second-hand) unless you wanted something very fancy. (Make sure you get
one that will fit whatever slots your motherboard has, though.) If it's
a laptop (though of course these can be used with a desktop too), you
can get a USB "soundcard" (also very cheap) that looks like a memory
stick, other than having sound out and microphone in sockets on the end
opposite the USB plug, for very little. Note though that the vast
majority of these do _not_ have line in (blue socket I think), only
line/headphone out (light green) and microphone in (pink), which is mono
and low-level: no good if you ever want to do sound capture from
something like a tape or record deck. (You _can_ get ones with line in,
but you have to work at it, and they cost more [sound cards for desktops
usually have line in anyway]. Or, get one of these external tape/record
decks that go to USB - or memory stick - anyway.) Not important if you
don't anticipate ever wanting to do that (or will buy such a deck).
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

No matter how beautiful a girl is, no matter how much you might love her,
squeeze her tight enough and she'll fart - Joe Barron, quoted by son Fred ("My
Family" creator), RT, 15-21 March 2003