need help with stinkin' black wallpaper problem

Discussion in 'alt.windows7.general' started by Todd, Jun 16, 2011.

  1. Todd

    Todd Guest

    Hi Guys,

    I have a customer with 64 bit W7 home something or other, Premium
    I think. He got himself into something! The last thing I have not
    conquered is his stinkin' black wall paper. I am only able to
    change it to another solid color, but the next logon changes
    it back to black.

    Anyone come across this and what did you do to fix it?

    I have been keeping a running list of what I did to fix
    the problem, along with references as to where I got the
    fix action. So far, all four fixes have not resulted
    in joy.

    Any tips?

    Many thanks,
    -T



    Windows 7 Black Background issue:


    Fix #1:

    How to Enable/Remove Background Images to have Only Solid Colors in
    Windows 7

    From:
    http://www.sevenforums.com/graphic-cards/24863-black-desktop-background.html
    From:
    http://www.sevenforums.com/tutorials/67200-remove-background-images-where-available.html

    --> Control Panel
    --> Ease of access
    --> Ease of access center
    --> Make the computer easy to see
    --> at the end of the page, in the section labeled "Make
    things on the screen easier to see"

    To Be able to Use Images for your Desktop Background

    A) Uncheck the Remove background images (where available) box, and
    click on OK.
    NOTE: This is the default settting.

    To Only Be able to Use Solid Colors for your Desktop Background

    A) Check the Remove background images (where available) box, and
    click on OK

    Note: sometimes, marking/unmarking, applying, unmarking/marking,
    applying will correct a corruption

    Fix #2:
    From:
    http://answers.microsoft.com/en-us/...-premium/8d350714-8b71-4d29-b8fe-0f67707ce36e

    --> Open a file manager:
    --> Browse to %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Themes\
    --> rename TranscodedWallpaper.jpg (not to an image file)
    --> insure contents of "slideshow.ini" are empty. Only the
    header "[Slideshow]", without the quotes,
    should be present. Note that after altering
    "slideshow.ini", a reboot is required.


    Fix #3:
    From:
    http://answers.microsoft.com/en-us/...-that-is/e250ea2c-3dbb-4879-8770-ba42d533a04c

    1. <win><r> regedit

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Policies


    2. Then right click on Policies > New > KEY > name it as “ActiveDesktop”.

    3. Next in Right Hand Side, right click > New > DWORD > name it as
    “NoChangingWallPaper”.

    The DWORD value 1 will restrict change in desktop wallpaper. To allow
    change give it value as 0.




    Fix #4:
    From: http://forum.eeeuser.com/viewtopic.php?pid=731202


    1. <win><r> regedit

    2. Go to "HKEY_CURRENT_USER\Control Panel\Desktop\" folder and click on it

    3. On the right hand side find there are a bunch of entries. Find the
    key named "wallpaper" and double click on it and put the path of the
    picture you want as your new wallpaper (example path is
    "C:\Users\Bob\Pictures\new_wallpaper.jpg" )

    4. Right-click on the "Desktop" folder in regedit that you found in
    step 2 and click Permissions.

    5. Click "Advanced"

    6. Go to "Owner" tab, highlight your name in the box that says 'Change
    owner to' ( There are only two choices the other is Administrator )…
    once your user name is highlighted click "OK"

    7. Click on "Advanced" again

    8. Uncheck the button that reads "Include inheritable permissions from
    the object's parent" … click "Remove" when prompted

    9. Click "Add"

    10. Type "Everyone" and click "OK"

    11. Check Allow "Read Control" and click "OK"

    12. Click "OK" again

    13. Highlight "Everyone" and check to Allow "Read" and click "OK"

    14. Restart [reboot] or Relog into windows and Tadaaaaa!

    If you ever want to change the background again after this, you don't
    need to redo all these steps, just rename the new wallpaper to have the
    same name as the one you're using at that time and move the file to the
    same folder, replacing when prompted. Then redo step 14.
     
    Todd, Jun 16, 2011
    #1
    1. Advertisements

  2. Todd

    BobbyM Guest

    Why not take the easy way out & set up another user account? Then if he
    has any, transfer his documents & favorites to the new account. Then
    delete the old account and opt to delete the files for that account as well.
     
    BobbyM, Jun 16, 2011
    #2
    1. Advertisements

  3. Todd

    VanguardLH Guest

    <snip - want us to do his work for free that he charges his customer>

    I feel for your customer. If they knew how to access Usenet, they
    wouldn't have to waste money paying an "expert" that has to come here to
    save face.
     
    VanguardLH, Jun 16, 2011
    #3
  4. Todd

    Todd Guest

    Tried that, no joy. :'( Sorry I did not include that in my
    original letter. I had forgotten.

    Thank you for the help!

    -T
     
    Todd, Jun 16, 2011
    #4
  5. Todd

    Todd Guest

    Hi VanguardLH,

    If you had reads my original post, you would have found I have done
    a considerable amount of research. I do not mind asking my colleagues
    for help. Or sharing my knowledge either. And my customers don't
    pay for my research unless they commission it. I was the guy who
    sat in the front of the class and endless peppered the professor if I
    did not understand. I got the "A" and the guys in the back that
    "groaned" whenever I asked a question, got the "C". The professors
    would always check with me before continuing. It was like having
    a private tutor. There is no loosing face by asking for help.

    Remember, in this field, "arrogance" and "condescension" is like wearing
    a neon sign above your head flashing "I am an ignorant poser". Those
    who really know what they are doing are the exact opposite of what you
    displayed. They are gentle souls who love to share their knowledge
    about the technology.

    Be more careful how you choose your words next time.

    -T
     
    Todd, Jun 16, 2011
    #5
  6. Todd

    BobbyM Guest

    If that didn't work, then you must have corrupt system files. Did you
    run an sfc /scannow or windows repair?
     
    BobbyM, Jun 16, 2011
    #6
  7. Todd

    Paul Guest

    http://news.softpedia.com/news/Have-a-Taste-of-Pirated-Windows-7-105334.shtml

    “If you do not activate the software within the grace period you will receive
    persistent notifications, including a message from the system tray every
    60 minutes that reminds you to "Activate Windows Now", a persistent desktop
    notification that Windows is non-genuine, a non-genuine message that appears
    when the Control Panel is launched, and the desktop will be set to a
    plain black background,” Kochis added. “While you can change the plain black
    background to any background you choose, if changed the background will reset
    to a plain black background every 60 minutes. This experience will continue
    until the Windows 7 Beta is activated. Also, you will not be able to receive
    optional updates from Windows Update unless the copy of Windows is properly
    activated.”

    Is it possible there is a problem with activation ?

    I only dug up that reference, to show that there are other ways to make the background black.

    Microsoft has a forum, where they discuss activation issues. Apparently,
    they use tools like mgadiag to check authenticity.

    http://social.microsoft.com/Forums/en-US/category/genuine

    mgadiag is usually presented as a link on one of their web pages.
    I don't know if there is available information on exactly what
    mgadiag does, what its side effects might be, etc. There is an
    example of the link, at the bottom of this page.

    http://support.microsoft.com/kb/942962

    An example of what the staff at Microsoft do with the info.

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/34298ab7-3998-49a5-8a4c-83d031854ad5

    Paul
     
    Paul, Jun 16, 2011
    #7
  8. Todd

    Todd Guest

    Don't think so. This is a several year old ASUS desktop. He
    bought it new. I do not see any such pop ups. It has worked
    fine up to now. No sign of it being pirate. (I hate pirate
    software: it is steeling someone else's livelihood. I refuse to
    work on it.)

    Thank you for the help!
    -T
     
    Todd, Jun 16, 2011
    #8
  9. Todd

    Jeff Layman Guest

    I doubt it it will help, but when I first got Win7HPx64 I was playing
    around with themes and tried out one of the "High Contrast" ones out of
    interest. ISTR that it had a black background, but more to the point it
    was difficult to get rid of and return to my (simple, Classic XP-sttyle)
    screen. Although it was supposed to work, I could not get the screen to
    toggle out of High Contrast back to Classic XP. In the end I basically
    had to set up the Classic screen from scratch.again.
     
    Jeff Layman, Jun 16, 2011
    #9
  10. Hi Guys,
    When I see black wallpaper it's because it's gone into reduced
    functionality mode because it hasn't been activated. New motherboard
    or CPU upgrade happen? Some hardware get changed? This machine is on
    SP1 already?

    - Thee Chicago Wolf [MVP]
     
    Thee Chicago Wolf [MVP], Jun 16, 2011
    #10
  11. Hi Guys,
    It could also be malware. I have seen it change desktops and
    wallpaper.

    - Thee Chicago Wolf [MVP]
     
    Thee Chicago Wolf [MVP], Jun 16, 2011
    #11
  12. Todd

    Todd Guest

    Hi Jeff,

    Every tip helps. Thank you!

    -T
     
    Todd, Jun 16, 2011
    #12
  13. Todd

    Nil Guest

    Because is isn't.
    Because it's juvenile.
     
    Nil, Jun 16, 2011
    #13
  14. Todd

    Todd Guest

    Hi Wolf,

    The customer is the dearest old duffer you will
    ever find. I really want to get him fix up. This
    has become personal.

    I think you are on to something. When I first got to the
    customer, he was in a real mess. No Internet, huge letters,
    pop ups of crap to buy.

    All of his services had been turned off. He was permanently
    booting into safe mode. (m$config, err, sorry, msconfig was
    weirdly set to "normal"). I had to manually reset all his
    services from the W7 super tweak chart, fix his safe mode
    boot (one of you guys helped me with that -- thank you!),
    and pulled a nasty Ad Ware infection off his machine. Had
    to fix a ton of other minor stuff too. It was fun getting
    his networking going again.

    The last thing I could not conquer was the black wallpaper.
    So, I think you have hit it. Something is still in reduced
    functionality.

    Tech evangelists: please stop reading at this point. If you
    don't, don't bitch, you were warned! It is what is best
    for the customer, not you.

    I have been thinking that Windows may not be the best fit
    for this customer. He spends a considerable amount of his
    time surfing current event sites -- the ones most likely to
    have zero day infections on them. No browser and/or Anti
    Virus can defend against this. (And, he called me this morning
    with what sounds like another virus.) If I were to wipe
    and reinstall, he probably would be reinfected in a few
    weeks or so.

    So, I am thinking the better part of wisdom would be Linux or
    Apple. And I really don't like pretentious Apple: it is so
    restrictive, proprietary, and way over priced. And, I just
    do not like eye candy (OS as Amusement Park). Their tech
    support is really good though. I will have to give that
    to them.

    His wife has a card game she plays. It keeps score and if
    I can not migrate her scores, the tech evangelists above
    will be the least of my problems. I may have to keep
    him on Windows just over that. (Linux may be technically
    superior to Windows, but Windows has ~99% of the application
    base as opposed to ~1% for Linux and Apple. So, most of the
    time Windows is the only option.)

    I wonder what is still turned off?

    Update: another call. He said he can get backgrounds
    but they go away when he reboots.

    Thank you for your help!

    -T
     
    Todd, Jun 16, 2011
    #14
  15. Todd

    Todd Guest

    It is common usage. Only apologists for M$ get offended by
    it. "juvenile" is getting annoyed over it. There is nothing
    wrong with it.

    Think about it for a minute. When the rest of the world uses
    "M$" is there any double what is meant? You know instantly who I
    and talking about. "Ms" can be confusing as a title for a female
    that does not want her marriage status stated:

    Ms -- a married or unmarried woman
    Mrs -- a married woman
    Miss -- an unmarried woman

    Nil, a personal note to you. When you decide to defend M$'s honor
    instead of participating in the free and open flow information,
    you make it so no one can trust what you say. An example
    would be your statement that W7 is not unstable.

    Also, those that get annoyed by "M$" flag themselves as not
    being willing to exchange information openly and honestly.
    Meaning: avoid what they say.

    Now "Micro[explicative deleted]", that is uncivil.

    -T

    -T
     
    Todd, Jun 16, 2011
    #15
  16. Todd

    Nil Guest

    http://lmgtfy.com/?q=linux+unstable

    http://lmgtfy.com/?q=toasters+unstable

    http://lmgtfy.com/?q=nuclear+power+plants+unstable

    http://lmgtfy.com/?q=your+mom+unstable

    Hope you are now more enlightened.
    It's juvenile and offputting.

    Be an adult about it and you may get more good responses. Keep it up
    and you alienate many people who might otherwise help you. Your choice.
    Horseshit. There is nothing "honest" about using such an outmoded,
    meaningless term. It's just being childish.
     
    Nil, Jun 16, 2011
    #16
  17. Todd

    Todd Guest

    And I should trust a single word out of your mouth?

    By any chance, do you work for M$ marketing? If not, you should
    should consider it.
     
    Todd, Jun 16, 2011
    #17
  18. Todd

    Char Jackson Guest

    Maybe at your house, but you should have noticed by now that it's not
    in common usage here. I consider it childish, and coupled with your
    complete nonsense about instability and the fact that you openly use
    the people in this newsgroup to help keep your business going, I can't
    see that you have any redeeming qualities.
     
    Char Jackson, Jun 16, 2011
    #18
  19. Todd

    Todd Guest

    Sorry Char, I don't believe a word out of your mouth either.
    I work with W7 almost daily. I am well aware of its stability
    problems. You should work for M$ marketing too.

    And, M$ is not at bad word. Sorry. Won't stop. Works
    too well.

    -T
     
    Todd, Jun 17, 2011
    #19
  20. Well, now, I have witnesses who have heard me swear at Microsoft and
    numerous aspects of Windows. I have posted criticisms here of some
    things that MS has done that make things much harder for users -
    especially, but not only - naive users and non-techie users.

    But still, I tend to press 'n'[1] when I see your "M$". I just think it
    impugns your qualifications and attitude; it seems to show a closed
    mind, for one thing, and the fact that you can't type MS kind of
    confirms that, in my opinion...

    But it's not only you that triggers that reaction - I treat most
    offenders (such bias on my part!) equally in that respect.

    Just sayin'

    [1] 'n' means "go to next unread post" in this newsreader.
     
    Gene E. Bloch, Jun 17, 2011
    #20
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.