ksecdd.sys 0xc0000221 problem

[Vincy Gav]

After Internet Explorer was not loading. I am not sure if spyway had go on my friend computere when she let her son use the internet via pop-ups from some Spiderman website.
I tried to do a system restore. It was not successful. When it rebooted it came up with the error ksecdd.sys no found and 0xc0000221
Because if this it would not go into windows and happens just after the bios options. I can do the F8, but once going through to load command prompt or safe mode options it would come up with this same error.
I created a recovery disc from my own laptop, but once I go into it and try system restore or startup repair It does not work.
I had get into command prompt via this system recovery via the CD. I even seemed to copy a version of ksecdd.sys from my own laptop via flash drive and putting it into the X: drive of the system32 folder and C: drive system32 folder. But it seems I haev had no success.

Any pointers?
Laptop is a Dell Inspiron 1545

TIA

 

[Shintaro]

Hi,

I strongly suggest that you scan with Windows Defender offline:
http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline/

Let us know how you go.

Hope this helps.

 

[Vincy Gav]

Forgot to mention once turned it, would have the 30 second timer with the usual options of safe mode, normal start, last known good configurations (which never seems to work). Title at the top of the screen is Windows Error Recovery
.
After pressing enter to any of the options it would have the title Windows Boot Manager.

Windows failed to start. A recent hardware or software change may be the cause. To fix the problem:
1. Insert your windows installation disc and restart your computer
2. Choose language settings, and then click 'next'
3. Click 'Repair your computer'

When doing this it does not work

It says below all this
File: \Windows\System32\Drivers\ksecdd.sys
Status: 0xc0000221
Info: Windows failed to load because a critical system driver is missing, or corrupt.

 

[Shintaro]

Please scan the computer first. Then we will look at the problem of Windows not starting.

 

[Vincy Gav]

I tried the windows defender offline. It worked but no faults were found. So turned it on and same thing with windows boot manager with the kseccdd.sys

 

[Vincy Gav]

Tried in command prompt via the system recovery using the cd just now but still no success.
I tried the sfc /scannow. but it says system repair pending which requires reboot to complete. However this is not true.
I even rebooted and tried to run the sfc again and got the same message.

I have almost given up now

 

[Shintaro]

Have you done this:
https://www.w7forums.com/startup-repair-t441.html

If that fails then you will need to do this:
https://www.w7forums.com/repair-install-t1204.html

Hope this helps.

 

[Vincy Gav]

When I try in Startup Repair. Step 1
I get the following
Startup Repair cannot repair this computer automatically
Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.0.6001.18000
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 160
Problem Signature 05: ExternalMedia
Problem Signature 06: 1
Problem Signature 07: OsVersionMismatch
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

 

[Vincy Gav]

It is not possible to do step2

 

[Shintaro]

What are trying to repair? Windows 7 or Windows Server 2008??

Problem Signature 01: 6.0.6001.18000 ==== Windows Server 2008

Problem Signature 02: 6.1.7600.16385 ==== Windows Server 2008 or Windows 7

 

[Vincy Gav]

Windows 7
Maybe I have the wrong repair CD???

 

[Shintaro]

Yes, sounds like it. Maybe you have a Vista CD?

 

[Vincy Gav]

The CD I have is called (Repair Disc Windows 7 32-bit)
Files include, boot mgr. and folders boot/sources

 

[Shintaro]

The Laptop Dell Inspiron 1545 came out with Vista. I believe that the Intel Pentium T4200 / 2.0 GHz is a 64bit processor.

So I suggest that you find a Vista 64bit CD or DVD.

Hope this helps.

 

[Vincy Gav]

Maybe you could be right. I thought it had Windows 7. I also tried the 64bit windows 7 repair cd and it failed to repair it.
Now looking for a windows vista repair disc

 

[Shintaro]

This might be of use:
http://en.community.dell.com/suppor...fficial-iso-download-links-digital-river.aspx