Getting BSOD all the time!

[Berna]

Hey everyone,

This has been happening shortly after I bought my PC, around 5-6 months. However, back then it seemed it only happened while playing games, certain games actually. So I reported this problem to the store, they asked me if I had my PC near a wood table or something of the sort, I said yes, and they said that could be the reason because of some whatthe**** reason I can't recall. So I took the PC to another place, and also replaced the CPU cooler meantime but turns out it's still happening. But now it's not only in games, it's anytime, I don't know what to do anymore.

I feel it's just pointless to contact the store again because they obviously don't know what's the problem either, hence why they told me that excuse.

I had a blue-screen today and the error was the following STOP: 0X0000003B

I've done the Memtest 86 test but no problems were found.
From what I've googled this seems to be a driver (mostly graphic's driver) related issue, I've no idea how to fix it anyway.



Specs:

Motherboard: ASUS M4A88T-M USB/3
CPU: AMD Phenom II X4 965BE 3.4ghz (Artic Freezer 13 CO cooler)
GPU: ASUS Radeon HD 6850
RAM: AMD Performance Edition 4GB
HDD: Seagate Barracuda 500GB 7200rpm

OS: Windows 7 Ultimate 64-bit.




Any thoughts?
Thanks in advance.

 

[Core]

Can you post a crash dump as per these instructions?

If you haven't updated your graphics drivers, I recommend you do so.

 

[Berna]

Here.

Just an update though, I've downloaded BlueScreenView and according to the program the "ntoskrnl.exe" driver is causing the problem.

Here's the report:

Dump File : 101612-32729-01.dmp
Crash Time : 16-10-2012 12:06:16
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02e7e04d
Parameter 3 : fffff880`0c0aff20
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+705c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.17118 (win7_gdr.120830-0334)
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101612-32729-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275.616
==================================================

==================================================
Dump File : 100612-17893-01.dmp
Crash Time : 06-10-2012 21:29:58
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x1000009f
Parameter 1 : 00000000`00000004
Parameter 2 : 00000000`00000258
Parameter 3 : fffffa80`039e6040
Parameter 4 : fffff800`00b9c510
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75e5a
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.17118 (win7_gdr.120830-0334)
Processor : x64
Crash Address : ntoskrnl.exe+75e5a
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\100612-17893-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 555.752
==================================================

==================================================
Dump File : 093012-43664-01.dmp
Crash Time : 30-09-2012 18:21:35
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02e86d34
Parameter 3 : fffff880`06ebdfa0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70040
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.17118 (win7_gdr.120830-0334)
Processor : x64
Crash Address : ntoskrnl.exe+70040
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\093012-43664-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275.616
==================================================

Any thoughts on how to fix this yet?

 

[Berna]

Can you post a crash dump as per these instructions?

If you haven't updated your graphics drivers, I recommend you do so.

Oh and yes, I do have all drivers updated.

 

[TrainableMan]

ntoskrnl.exe is the windows kernal so that isn't really the issue, it's just sort of a default when it doesn't know.

You are showing file versions of 6.1.7600. Update your Windows to SP1. The issue may well be the IEEE 1394 device connections on your MOBO and there was a hotfix for it in 2010 but it should have been included in Service Pack 1 along with a myriad of other fixes, so run Windows Update and install SP1 and see if the problem goes away.