SOLVED Font slot is greyed out when I Reply to a email message on windows live


Joined
Apr 19, 2014
Messages
2
Reaction score
1
When I receive a email with a picture attached and go to Reply to the email I find the Font slot is all greyed out plus a few other options on the ribbon. The tech I contacted can't solve the problem!
 

TrainableMan

^ The World's First ^
Moderator
Joined
May 10, 2010
Messages
9,302
Reaction score
1,583
Are you using WLM software which actually gets installed on your machine or are you referring to Windows Internet-based Live mail which you access via a browser (hotmail.com, live.com, outlook.com, etc)?

Could you attach a screenshot please?
 
Ad

Advertisements

Joined
Apr 19, 2014
Messages
2
Reaction score
1
Thank you for replying to my question. I finally figured out what the problem was. I am using Windows Live which was installed to my computer when I changed over from XP to 7.

The problem was the email I received had pictures attached and it was sent Rich Text. When I went to Reply the font slot was grayed out plus a few more slots were also grayed out. I thought the problem may have been since the email was sent by Rich Text then I would have to click on Rich Text on the ribbon which I did and the font slot showed up along with all the options on the ribbon. To be sure this problem would not occur again I went into Options and clicked on Mail, then checked the box that had " send as type of text email was received", so in the future if I get a email Rich or Plain text then I won't have that problem. Didn't have this in Outlook Express with XP!!!
 
Ad

Advertisements

TrainableMan

^ The World's First ^
Moderator
Joined
May 10, 2010
Messages
9,302
Reaction score
1,583
Always a learning curve whenever software changes. Sounds like you are well on your way and I'm glad you got it worked out. Thank you for returning with your solution; it may help the next person.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top