SOLVED Errors after system restore.


Joined
Jun 22, 2014
Messages
3
Reaction score
0
Hi all have a Compaq Presario CQ40-617AU windows 7 computer. after a recent update i was getting a computer freeze on each boot. so i used system restore to restore back to a usable point. after the system restore i get weird errors.
  1. system restore did not complete successfully your computer's system files and settings where not changed.
  2. MOM.exe the original 527 couled not be located in the system dynamic library iertutil.dll (after research i installed the "download repair tool" from here http://www.errorfixes.net/mom-exe-windows-7-error.php but after install and on first run i get this error. "failed to create empty document" and the app wont run.
  3. i also get issue with intelitype.exe "could not be located in the system dynamic library iertutil.dll" (removed the drivers and reinstall)
there may be other errors that i have not found and i will update this if any more come up. I dont want to have to reinstall the os from scratch. as i have multiple users setup. if there was an easy way to backup the current users, reinstall from recovery partition and backup the users without the errors it would be great. as the system restore does not work properly here.

thanks in advance for any help you can provide.
 
Ad

Advertisements

clifford_cooley

VIP Member
Joined
Mar 8, 2009
Messages
5,063
Reaction score
1,184
Good that you got that fixed. Hopefully it doesn't happen again. If it happens again, you might want to try and find out why. It could be bad connections or failing hardware causing the issue. Hard to say because it could be a number of reasons. Even as small a problem as the data cable needing to be reseated.

If it was for only one user, I was going to suggest deleting that one user. But that wasn't the case.
 
Ad

Advertisements

Joined
Sep 9, 2013
Messages
215
Reaction score
12
after doing some research i found that running the system file checker tool was a posable fix: http://support.microsoft.com/kb/929833. so i ran that command it found some errors and fixed them now all is good.
I would suggest that you do the System Image Backup regularly. That way, you shouldn't have to resort to re-installing OS from scratch, unless something really major happens.
I do that once a week and that saved my "bacon" several times, one of which was about system restore failure.
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top