CRITICAL_OBJECT_TERMINATION Blue Screen

[SquireJames]

Hello there,

I've been having some problems with repeated bluescreens, freezes and "broken glass" screens, and the wonderful folk here have been very patient over the last year or so trying to work out why.

Last night I had enough, so I reinstalled Windows. Nothing fancy installed now, just graphics and sound card drivers, Steam, Origin, my word processors etc. Fresh clean start.

Same damned bluescreens!

Attached is the dumpfile and my CPU-Z report. I was playing The Sims 2 at the time of the Bluescreen. The only other thing of note both before and after my reinstall of Windows is some unusual hard drive activity just before the crash. It tends to click, then whir quite loudly, over and over, like it's searching for a file it can't find. I've ran chkdisk and analysed it for defragmentation. Both my (physical) hard drives (I have three drives, C and E are partitions of one drive) are at 0% fragmentation.

Is my drive dead? Is my graphics card dead? How can I be having the exact same trouble with a brand new fresh install unless its hardware related?

 

[Shintaro]

Mate,

Can you post the event log that was create when you ran chkdsk.

I would suggest that you install SP 1 and any drivers for your computer and then see what happens.

The crash dump is inconclusive.

Debug session time: Wed Aug 6 22:02:56.646 2014 (UTC + 10:00) 
Loading Dump File [C:\Users\User101\SysnativeBSODApps\080614-35022-01.dmp] 
Missing Windows 7 Service Pack 1 
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532 
System Uptime: 0 days 1:55:11.051 
Probably caused by : csrss.exe 
BugCheck F4, {3, fffffa800873cb30, fffffa800873ce10, fffff80002dc4260} 
BugCheck Info: CRITICAL_OBJECT_TERMINATION (f4) 
Bugcheck code 000000f4 
Arguments: 
Arg1: 0000000000000003, Process 
Arg2: fffffa800873cb30, Terminating object 
Arg3: fffffa800873ce10, Process image file name 
Arg4: fffff80002dc4260, Explanatory message (ascii) 
PROCESS_NAME: csrss.exe 
BUGCHECK_STR: 0xF4_c0000005 
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT 
FAILURE_BUCKET_ID: X64_0xF4_c0000005_IMAGE_csrss.exe 
BiosVersion = F8 
BiosReleaseDate = 10/11/2010 
SystemManufacturer = Gigabyte Technology Co., Ltd. 
SystemProductName = GA-880GM-UD2H

 

[SquireJames]

Derp, sorry I hadn't realised SP1 hadn't been installed. Done now.

Also, weirdly it didn't create an event when it ran Chdsk. I distinctly remember running it, but, no event appears in the event viewer.

Last night (8 or 9 hrs in total) I ran a bootable hardware testing program on my PC. It found no faults with anything So, fingers crossed this isn't a hardware issue. Quite how it's following me across installs though I am unsure.

 

[Shintaro]

Mate,

Re-run chkdsk and look for the event log, once you have SP1 installed.

 

[SquireJames]

Right, I installed SP1 and all the updates that came after. Still bluescreened when playing The Sims 2. Ran Chkdsk, making it also check for bad sectors etc. Here is the results;




Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
426752 file records processed. File verification completed.
518 large file records processed. 0 bad file records processed. 2 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
The file reference 0xd000000003973 of index entry 1ccr0gdm.d of index $I30
with parent 0x34ca is not the same as 0xc000000003973.
Deleting index entry 1ccr0gdm.d in index $I30 of file 13514.
492220 index entries processed. Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
3 unindexed files scanned. Recovering orphaned file KERNEL~3 (94290) into directory file 345360.
Recovering orphaned file Kernel_0_0_cab_09b5be6e (94290) into directory file 345360.
CHKDSK is recovering remaining unindexed files.
2 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
426752 file SDs/SIDs processed. Cleaning up 130 unused index entries from index $SII of file 0x9.
Cleaning up 130 unused index entries from index $SDH of file 0x9.
Cleaning up 130 unused security descriptors.
Security descriptor verification completed.
32735 data files processed. CHKDSK is verifying Usn Journal...
36109712 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
426736 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
18336917 free clusters processed. Free space verification is complete.
Adding 1 bad clusters to the Bad Clusters File.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

134203391 KB total disk space.
60167960 KB in 199843 files.
151836 KB in 32737 indexes.
4 KB in bad sectors.
535927 KB in use by the system.
65536 KB occupied by the log file.
73347664 KB available on disk.

4096 bytes in each allocation unit.
33550847 total allocation units on disk.
18336916 allocation units available on disk.

Internal Info:
00 83 06 00 8e 8c 03 00 89 f0 06 00 00 00 00 00 ................
ca 0b 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

 

[Shintaro]

Yep, your disk has reached the end of its useful life.

134203391 KB total disk space.
60167960 KB in 199843 files.
151836 KB in 32737 indexes.
4 KB in bad sectors.

The bad sectors will only get worse, no matter what any utility say's. Time for a new hard drive.

 

[SquireJames]

Well, crap

At least it gives me the excuse to get a SSD for my operating system.

So we think that this is the cause of the problems? Would explain why it's still occuring after a reinstall.

 

[Shintaro]

Possibly, depends what data was on the bad sectors.

But If was to guess, I would be 80% positive.

Regardless the disk needs to be replaced.

 

[SquireJames]

Right, well, I got a 512mb SSD to replace it (got a new box too, the old one was tatty, but that's immaterial to bluescreen issues)

Little nervous to actually test it now and see if it does the same. I guess I have to though

 

[Shintaro]

Before you start, see if the SSD needs a firmware update.