Canon i560 Driver for Win7

[Boris]

Hi,

I recently installed Win7, 32 bit. I then attached my Canon i560 printer
which I had been using on an XPHome box. I did not install the driver
that came on CD with the printer, but I still have it available.

When I go to the Devices and Printers, the i560 shows up in the category
"Unspecified". If I do a properties/hardware, it shows this device is
working properly. Driver details shows that no driver files are required
or have been loaded for this device.

If I try to print a document, the only choices in the printer selection
box are FAX or Microsoft XPS Document Writer.

If I ask Windows to automatically look for a driver, it says it finds
none.

I then went here

http://tinyurl.com/3ryhck

but when trying to install this driver, it said this was not a valid
win32 application. Hmmm...

How shall I proceed? Should I install the older XP driver and try it
out?

Thanks.

 

[Bruce Chambers]

Hi,

I recently installed Win7, 32 bit. I then attached my Canon i560 printer
which I had been using on an XPHome box. I did not install the driver
that came on CD with the printer, but I still have it available.

When I go to the Devices and Printers, the i560 shows up in the category
"Unspecified". If I do a properties/hardware, it shows this device is
working properly. Driver details shows that no driver files are required
or have been loaded for this device.

If I try to print a document, the only choices in the printer selection
box are FAX or Microsoft XPS Document Writer.

If I ask Windows to automatically look for a driver, it says it finds
none.

I then went here

http://tinyurl.com/3ryhck

but when trying to install this driver, it said this was not a valid
win32 application. Hmmm...

How shall I proceed? Should I install the older XP driver and try it
out?

Thanks.

No, the WinXP drivers won't work on Windows 7. You'll have to ask
Canon why their Win7 drivers don't work, or for any special installation
instructions. It is also possible that the file you downloaded was
corrupted; downloading it again might be all you need do.

On a side note, you'd have done better to mention that you had already
tried to download and install the drivers from Canon, rather than
provide a TinyURL link. First, having done so would preclude your
getting inundated with the obvious suggestion to check with the
printer's manufacturer for Win7-specific drivers. Secondly, most
Internet-savvy people will not click on any TinyURL (or other such
"disguised") link, as they've often used to redirect people to malicious
web sites.


--

Bruce Chambers

Help us help you:
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Many people would rather die than think; in fact, most do. ~Bertrand Russell

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killed a great many philosophers.
~ Denis Diderot

 

[Dave-UK]

Hi,

I recently installed Win7, 32 bit. I then attached my Canon i560 printer
which I had been using on an XPHome box. I did not install the driver
that came on CD with the printer, but I still have it available.

When I go to the Devices and Printers, the i560 shows up in the category
"Unspecified". If I do a properties/hardware, it shows this device is
working properly. Driver details shows that no driver files are required
or have been loaded for this device.

If I try to print a document, the only choices in the printer selection
box are FAX or Microsoft XPS Document Writer.

If I ask Windows to automatically look for a driver, it says it finds
none.

I then went here

http://tinyurl.com/3ryhck

but when trying to install this driver, it said this was not a valid
win32 application. Hmmm...

How shall I proceed? Should I install the older XP driver and try it
out?

Thanks.

Try downloading the driver module from the European site:
http://software.canon-europe.com/software/0035868_0010001.asp?model=

 

[Boris]

No, the WinXP drivers won't work on Windows 7. You'll have to
ask
Canon why their Win7 drivers don't work, or for any special
installation instructions. It is also possible that the file you
downloaded was corrupted; downloading it again might be all you need
do.

I did download again before writing, but still no luck.

On a side note, you'd have done better to mention that you had
already
tried to download and install the drivers from Canon, rather than
provide a TinyURL link. First, having done so would preclude your
getting inundated with the obvious suggestion to check with the
printer's manufacturer for Win7-specific drivers. Secondly, most
Internet-savvy people will not click on any TinyURL (or other such
"disguised") link, as they've often used to redirect people to
malicious web sites.

Point(s) well taken, and I will now ask Canon.

Thanks, Bruce.

 

[Boris]

Big Snip

Try downloading the driver module from the European site:
http://software.canon-europe.com/software/0035868_0010001.asp?model=

I wrote to Canon, and they gave me the following instructions that worked
perfectly.
-----------------------
Begin Canon's Instructions:

Thank you for writing to us. We value you as a Canon customer and
appreciate the opportunity to assist you. We sincerely regret any
difficulty setting up your i560 with Windows 7.

The Windows 7 printer driver for your printer is provided by Microsoft
as part of Windows 7 and Windows Update and includes all the necessary
files. Please note, Windows 7 contains less precached drivers than
previous versions, and uses Windows update to install drivers online.

Microsoft Windows Update will automatically search for the most updated
drivers. If the computer is not connected to the Internet or Windows
Update is not set correctly, the printer driver will not be installed.

To check Windows Update settings, please follow these steps:

1. Click the 'Start' button.

2. Type 'windows update' into the Search box, and then press the
<Enter> key on your keyboard

3. Click 'Change settings'.

4. If not already selected, select 'Install updates automatically'
from the Important updates drop-down menu.

5. Click 'OK' at the bottom of the screen to register the change.

6. Click the 'Start' button again.

7. Click 'Control Panel'.

8. Select 'System and Security', and then click on 'System'

9. Click on 'Advanced System Settings'.

10. Select the 'Hardware' tab, and then click the 'Device Installation
Settings' button.

11. Select 'Yes, do this automatically', and then click 'OK'.

To install the printer driver, please follow these steps:

1. Confirm your computer is connected to the Internet.

2. Confirm that Windows Update is set to install updates
automatically, and that Device Installations settings are set to install
drivers automatically.

3. Connect your printer to your computer, then turn the device ON.

4. Click 'Start', then 'Devices and Printers'.

5. Right-click the printer's icon that did not install correctly, then
select 'Troubleshoot'.

6. After you confirm that the printer driver for the device you want
to use is not installed, select 'Apply this fix'.

Now attempt to print a document.

I hope this information is helpful to you. Please let us know if we can
be of any further assistance with your i560.

Thank you for choosing Canon.

Sincerely,

Sonya
Technical Support Representative

Special Note: Certain issues are very difficult to resolve via email.
If you would prefer to speak to a technician for additional assistance*,
you may call our special toll-free number for email customers with
unresolved issues by dialing 1-866-261-9362, Monday - Friday 10:00 a.m.
- 10:00 p.m. ET (excluding holidays). If you prefer to continue to
communicate via email, reply to this message and we will respond as
quickly as possible.

 

[John B. Slocomb]

I did download again before writing, but still no luck.

Point(s) well taken, and I will now ask Canon.

Thanks, Bruce.

I did notice that site has both Windows 7 and Windows 7 (64) drivers.
Not to be insulting, but you did download the correct flavor?


John B. Slocomb
(johnbslocombatgmaildotcom)

 

[Boris]

I did notice that site has both Windows 7 and Windows 7 (64) drivers.
Not to be insulting, but you did download the correct flavor?


John B. Slocomb
(johnbslocombatgmaildotcom)

No insult taken. Yes, I did download the Windows 32-bit driver. At any
rate, see my reply to Dave-UK, where I state that Canon instructed me on
how to correct the issue. It worked perfectly.

 

[John B. Slocomb]

No insult taken. Yes, I did download the Windows 32-bit driver. At any
rate, see my reply to Dave-UK, where I state that Canon instructed me on
how to correct the issue. It worked perfectly.

It all seems so easy..... once it works correctly But try to make
a note of what you did and who you contacted as next month you may run
into the same problem and "damn, now what did I do the other
time....." Happens to me frequently

John B. Slocomb
(johnbslocombatgmaildotcom)