Cannot access the internet?


Joined
Jul 18, 2010
Messages
3
Reaction score
0
Hey all, As you can tell I am new here. Early this morning I installed windows 7 home premium 64bit. When i tried to use my broadband to go stick it will not install. When I check properties I get the (code28 and 10). Can anyone point me in the right direction or offer some advise on what I am doing wrong. I know it is not the stick because I am using it right now on my laptop. Ask any questions and I will try to answer the best I can. Thanks Wanabe7
 
Ad

Advertisements

davehc

Microsoft MVP
Joined
Jul 20, 2009
Messages
1,958
Reaction score
502
Sounds initially like a driver problem.
Open the device manager and see if the device has a yellow tag on it. If so , right click it and try to "update driver".
What make is the USB stick?
 
Joined
Jul 18, 2010
Messages
3
Reaction score
0
Hey davehc, the stick is a novatel brand Ovation MC998D through Virgin Mobile. Thanks for the quick response. wanabe7
 

davehc

Microsoft MVP
Joined
Jul 20, 2009
Messages
1,958
Reaction score
502
I am not familiar with the device, My knowledge of it is a bit less than 0%. But I found this. There is a setup PDF doc for downloading.
 
Joined
Jul 18, 2010
Messages
3
Reaction score
0
Hey davehc, I found a driver that now at least it tells me "this device is working properly" but I cannot set it up or connect or adjust the settings. Where did you find the PDF doc? thanks wanabe7
 
Ad

Advertisements

Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top