BSOD Problem


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Hi, lately I have been getting a BSOD error playing games such as GTA IV on high settings with my newly built PC when I get about 10 minutes into them sometimes longer. My mini dump is attached. (SYSTEM_SERVICE_EXCEPTION) (0x0000003b)
Graphics Drivers: 10.7 ATI Drivers
Operating System: Windows 7 Ultimate 64 Bit Build 7600
Apparent Cause: atikmdag.sys

Here are my specs:
Cooler Master HAF 932 ATX Full Tower Case
MSI 870-G45 AM3 AMD 870 ATX AMD Motherboard
Sapphire 100283L Radeon HD 5770 (Juniper XT) 1GB
OCZ Fatal1ty OCZ550FTY 550W ATX12V 2.2 / EPS12V 80 PLUS Modular Power Supply
AMD Phenom II X4 965 Black Edition Deneb 3.4GHz 125W Quad Core Processor
OCZ Gold 4GB (2 x 2GB) DDR3 1333 OCZ3G1333LV4GK.NE Desktop Memory
Seagate Barracuda 7200.11 ST31500341AS 1.5TB 7200RPM SATA 3.0Gb/s 3.5" Internal Hard Drive
LITE-ON 24X DVD Writer Black SATA Model iHAS424-98 LightScribe Support
 

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Joined
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This should be a fun one to solve. I always like the gamers and helping out.

The crash is blamed on your video card driver, but that is much less than likely. To put it bluntly, it's not.

Code:
Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88004c2d705, fffff880037377e0, 0}

Probably caused by : atikmdag.sys ( atikmdag+35e705 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88004c2d705, Address of the instruction which caused the bugcheck
Arg3: fffff880037377e0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
The cause is very likely near 100% to be sptd.sys and Daemon Tools along with what I'll tell you next.

Please uninstall Daemon Tools in the normal method.

Then, use the installer/uninstaller found here to remove sptd.sys:

DuplexSecure - Downloads

Reboot.

---------------

Another notorious bsod cause are old Razer drivers. Lo and behold you have one from 2005, which is no good:

Code:
Razerlow Razerlow.sys Mon Nov 07 01:33:11 2005
Please update your particular Razer device from the following website:

http://www.razersupport.com/index.php?_m=downloads&_a=view

-------------------

Your Gigabit ethernet driver asked me to tell you please update me:

Code:
L1C62x64 L1C62x64.sys Wed Apr 01 01:09:17 2009
Let this MSI page scan for latest drivers and install:

http://www.msi.com/index.php?func=downloadindex

---------------------


I think that should do it. If you have more problems, please let me know by posting a new crash dump after taking care of the above.

If no further problems, please let us know about that instead.

Good luck and enjoy.
 
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