BSOD error code

[jimlau]

got a screen of death, and got this error code. is it of any use trying to understand what happened?
I have made no hardware or software changes, and I have scanned with 2 anti-viruses and found nothing. computer is doing fine since.
ideas? could it be just a harmless fluke?
problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800D03C3E0
BCP2: FFFFF880046E80A4
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\050915-10233-01.dmp
C:\Users\Jim\AppData\Local\Temp\WER-37487-0.sysdata.xml

 

[Kamil Waszkiewicz]

First and foremost, you should add attachment with file "050915-10233-01.dmp" from "C:\Windows\Minidump\" if you can pack it with winzip(recommended), winrar, 7-zip or other compressing program

 

[jimlau]

First and foremost, you should add attachment with file "050915-10233-01.dmp" from "C:\Windows\Minidump\" if you can pack it with winzip(recommended), winrar, 7-zip or other compressing program

here it is.

 

[Kamil Waszkiewicz]

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800d03c3e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880046e80a4, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP:
atikmpag+60a4
fffff880`046e80a4 4883ec28 sub rsp,28h

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT: 1

BUGCHECK_STR: 0x116

PROCESS_NAME: System

CURRENT_IRQL: 0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

STACK_COMMAND: .bugcheck ; kb

FOLLOWUP_IP:
atikmpag+60a4
fffff880`046e80a4 4883ec28 sub rsp,28h

SYMBOL_NAME: atikmpag+60a4

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME: atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4b736741

FAILURE_BUCKET_ID: X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID: X64_0x116_IMAGE_atikmpag.sys

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:x64_0x116_image_atikmpag.sys

FAILURE_ID_HASH: {83e844bc-fe68-2042-4230-7f5d3e90b48a}

Followup: MachineOwner
---------

 

[Kamil Waszkiewicz]

BSOD are indication that something is not right with system(external drivers included) or hardware. If not check, BSOD can cause: uncontrollable restart of system, lose of data, or in worst case scenario hardware failure(hardware should never be powered by start/stop method)
in your case BSOD is related to graphic card as show in above post. Problem is that it can be software and hardware related so in worse case scenario you need now graphic card
but before you purchase new car you should:
1. See if there is no new graphic card driver on AMD site
2. if there is no new drivers you need to return to default settings for drivers you have (best way is by reinstall of drivers)
3. if your PC/laptop is more than 1 year old it's recommended to clean it from dust, check cooling(fan, water cooling ), change thermal paste etc. to ensure that your hardware does not cross threshold of safety shutdown
4. last thing is to perform stress tests of memory(memtest or memtest86) and graphic card(GIMPS, FurMark or other benchmark test free/online/paid). Test is to check if above 3 ponts help

if these steps fail you need to change hardware or wait for someone else to respond on this post

 

[jimlau]

ok, will try. so my computer was in danger of physical damage?

 

[Kamil Waszkiewicz]

sorry I write sentence in parentheses little incoherent.
...case scenario hardware failure(hardware failure happens when system starts to have frequent BSOD for example: related to high temperatures of CPU(lack of maintaining clean computer inside))
In your case there should be no imminent danger but if its start to happen often than probability of failure increased, so in your best interest is to find and eliminate cause of problem before something bad happens

 

[Shintaro]

How did you go? Did you update your Video drivers?