Avira problem

Discussion in 'Windows 7 Support' started by bert07, Nov 22, 2017.

  1. bert07

    bert07

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    Can someone please help solve this problem? Avira Free shuts off in my Windows 7 IE 11 in about 9 hours before completing the 12 hour updating required as shown . Is there a way to get it to resume the updating after it disconnects on its own before completion or what can I do to get a complete update. Thanks. B07
     
    Last edited by a moderator: Nov 23, 2017
    bert07, Nov 22, 2017
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  2. bert07

    TrainableMan ^ The World's First ^ Moderator

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    If you are downloading the Avira software & it does not complete then try installing a Download Manager. A download Manager should give you a resume function.
     
    TrainableMan, Nov 24, 2017
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  3. bert07

    bert07

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    TM, Thanks for your prompt reply. Can you recommend which DM to use as there are many to chose from and I'm not very computer savvy? Also will a DM resume if the internet connection shuts down? B07
     
    bert07, Nov 24, 2017
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  4. bert07

    TrainableMan ^ The World's First ^ Moderator

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    Most browsers have a download manager or there may be add-ons/extensions to the browser. They allow you to resume downloads (if the website allows file RESUME) if they stop for any reason.
     
    TrainableMan, Nov 24, 2017
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  5. bert07

    bert07

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    TM, I am on IE11, where can I find the download manager or add-ons/extensions to the IE11 browser (if that is it). I'm not very bright on computers. Thanks, B07
     
    bert07, Nov 24, 2017
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  6. bert07

    TrainableMan ^ The World's First ^ Moderator

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    I believe IE should already have the capability. Click on Tools>View Downloads (or Ctrl+J) and see if the incomplete file has a resume function under "Actions".

    NOTE: It also depends on the website from which you are downloading because they must recognize/support the resuming of file downloads
     
    TrainableMan, Nov 27, 2017
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  7. bert07

    marrcus26

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    Try Firefox also. Ther are Download Manager addons available.
     
    marrcus26, Dec 1, 2017
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  8. bert07

    bert07

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    bert07, Dec 12, 2017 at 5:59 PM
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  9. bert07

    bert07

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    bert07, Dec 12, 2017 at 6:13 PM
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  10. bert07

    bert07

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    TM, tried Tools>View Downloads (or Ctrl+J as you suggested and got the page without anything on it. B07
     
    bert07, Dec 12, 2017 at 6:17 PM
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  11. bert07

    bert07

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    TM, forgot to tell you I had tried Speedbit (DAP) but it didn't RESUME or I didn't get it to work properly. Are there any you can recommend that might be easier to operate? Thanks B07
     
    bert07, Dec 12, 2017 at 6:34 PM
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  12. bert07

    TrainableMan ^ The World's First ^ Moderator

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    Are you downloading Avira so you can install it new or is it that you already have Avira installed & Avira is downloading updates for itself? There is a huge difference because if it is Avira downloading its' own updates then no download manager will help. A download manager is only going to help resume a file it recognizes the browser is downloading; Avira is not a browser so if it is controlling its' own update there is nothing to be done.
     
    TrainableMan, Dec 12, 2017 at 9:11 PM
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  13. bert07

    bert07

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    TM, I already have it installed. I try to update it from the icon shown in the bottom right side where the date and time is, after I'm onto the internet. Hope this answers your question. Thanks, B07
     
    bert07, Dec 13, 2017 at 7:24 PM
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  14. bert07

    TrainableMan ^ The World's First ^ Moderator

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    Sorry, I misunderstood. So that is Avira software trying to update itself and unfortunately no download manager can help with that. It is an issue Avira would have had to have built into their software program. Your only hope with that is to contact their support (which is probably non-existent if you use the free version) or check/post to their product forum for other users that had the issue & how/if it was resolved.

    This is not a Win 7 issue it is an issue with your Avira software not working properly.
     
    TrainableMan, Dec 13, 2017 at 7:54 PM
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