ACER 8935G Blue Screen error


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hi there,i have an acer aspire 8395g, it has started to close down and freeze,also crash screen dump comes up in blue then black screen, as soon as you restart windows blue screen error shows up,is there anything i can do to repair it,im sure it started a few months ago after i did a windows update,any help much appreciated.
 
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hi there,i have an acer aspire 8395g, it has started to close down and freeze,also crash screen dump comes up in blue then black screen, as soon as you restart windows blue screen error shows up,is there anything i can do to repair it,im sure it started a few months ago after i did a windows update,any help much appreciated.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000094
BCP2: FFFFF8800442ACF9
BCP3: FFFFF880026BFF38
BCP4: FFFFF880026BF790
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\011912-29842-01.dmp
C:\Users\user1\AppData\Local\Temp\WER-43508-0.sysdata.xml

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
 
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Elmer BeFuddled

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Hi dparker224 and Welcome to The Forum.

STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Usual causes:
Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.

We really need to see the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

To ensure minidumps are enabled:
Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.

The .dmp files are located at C:\Windows\Minidump. Until a .dmp file is generated, the Minidump folder may not exist.

Go to your C:\Windows\Minidump folder. Copy the .dmp files to a new folder on your desktop. Zip up that folder and attach to a post.

Download and run CPU-Z. Take screenshots**/snips of the Mainboard tab, Memory tab and all the slot #'s under the SPD tab.
Go to Post Reply, click on the Go Advanced button and attach the screenshots**/snips to your post for all the RAM experts to see by using the paper clip you will find on the top toolbar. Do not zip them up.
**
If screenshots, please crop.
 

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