SOLVED Acer 4736z no sound on 64bit


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Laptop has 4gb ddr2 of ram. Has sound on windows xp 64bit but unfortunately when i tried windows 7 64 bit, there is no sound produced. Then tried to alternately remove one of the memory and whoala, there is sound. I have already downloaded the latest driver from Acer and even from Realtek but sigh... still have the same issue. Also found out the same issue with vista 64 bit. Please help! THanks!
 
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Ian

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I'm a little confused, do you mean you get sound when you remove a stick of memory from your laptop? :confused:

Do you know which chipset your sound card uses? I couldn't find it by googling.
 
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Update BIOS

ino is right, reduce ram to 3gb or less and sound works fine. Update BIOS fixes the issue. BIOS always needs to be considered when diagnosing hardware issues.
 
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Ugh!
Your first mistake was getting an Acer.
If you can take it back, RUN to the store.
 
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Ugh!
Your first mistake was getting an Acer.
If you can take it back, RUN to the store.
If you have personal opinions keep them to yourself.
If you have an idea on how to help feel free to post.

Every company has lemons.
My personal opinion since you mentioned yours.
There are far worse companies than Acer.
 
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@smknjoe - can I have the link where you downloaded your bios update? after the update, did the sound work on 64bit? Thanks!
 
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I sure would like to see this thread flagged as solved - I hope it works for you inoisikoiski. :)
 
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<<There are far worse companies than Acer.>>
I think it would be Helpful, of benefit, if you would share more about this.
Thanks...vmars
 
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<<Acer is no.2 in the world http://www.eweek.com/c/a/Desktops-an...uarter-712223/>>
<<Hewlett-Packard remains the world’s top PC maker, but Acer has now passed Dell as the second most popular producer of desktops and laptops,>>

They are talking about "most popular" NOT best quality.

Before I buy a pc, I call their tech support to see if i can understand their version of English. Sony usest to be the best tech support wise.
But now days, its Toshiba.
...vmars
 
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