System cannot find update.inf


H

Harry Putnam

Running Win 7 64 bit.

Attempting to install Windows Imaging Components, the install fails
with this error: `System cannot find update.inf'

Anyone know how to solve this?
 
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P

Paul

Harry said:
Running Win 7 64 bit.

Attempting to install Windows Imaging Components, the install fails
with this error: `System cannot find update.inf'

Anyone know how to solve this?
Where did you get the WIC installer ?

Is it Programs and Features, some Windows feature you can turn off and on ?

Or, did you download some WIC installer for WinXP ? That is
not likely to work in any case.

This is not the right file to use, but you can see it does indeed
have an update folder full of good looking stuff. (Use 7ZIP to open
this and list the files inside it. Do *not* double click this.) I just
don't think anything good would happen in Windows 7. The installer has
specific logic for OSes like Win2K server and WinXP, and no other OSes.
The installer will exit when it sees a Windows 7 OS. No logic for it.

http://download.microsoft.com/download/f/f/1/ff178bb1-da91-48ed-89e5-478a99387d4f/wic_x86_enu.exe

*******

This is the interface for installing and uninstalling *some* subsystems
in later versions of Windows. I doubt WIC would be one of them, but
you should check here and see.

http://macgateway.com/wp-content/uploads/2012/02/Remove-Components-Windows-7-Vista.png

If that is indeed where you headed, and found that thing, it should have
worked. If not, you can try what was already suggested:

1) Open a Command Prompt window. Type "cmd" as the program to run,
right click on "cmd" when it appears, and select Run as Administrator.
Then, type the command "sfc /scannow" in the prompt. Run that,
then go back and try whatever you were trying.

2) If it still won't work, do a Repair Install. You will need an installer
DVD which matches the Service Pack level of your OS installation.
I downloaded Windows 7 SP1 Home Premium from Digital River for my
laptop, and that will be my tool of choice for this.

http://www.sevenforums.com/tutorials/3413-repair-install.html

Google this, and maybe this one will be similar to what you need.
For alternate languages, the pickings can be a lot thinner.
This one matches my language needs. This is a 3GB+ download.
And it should be coming from a well-known (official seller)
of electronic Windows, like digitalriver. Not from CNET :)

X17-24209.iso 64-bit Windows 7 Home Premium x64 SP1 (bootable)

3) If you made a System Image recently, before the "event", restore
from backup, being careful to safeguard any new files between "then
and now". That might be easier than a Repair Install. The wisdom
of doing that, depends on when you made the System Image. The one
time I managed to ruin my Windows 7 install, I'd made a System Image
only a matter of hours before, and it was a piece of cake to put it back.
You don't get lucky like that very often. I didn't make the System
Image based on any pre-knowledge of trouble. Just thought I hadn't
made one in a while.

HTH,
Paul
 
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H

Harry Putnam

Paul said:
3) If you made a System Image recently, before the "event", restore
from backup, being careful to safeguard any new files between "then
and now". That might be easier than a Repair Install. The wisdom
of doing that, depends on when you made the System Image. The one
time I managed to ruin my Windows 7 install, I'd made a System Image
only a matter of hours before, and it was a piece of cake to put it back.
You don't get lucky like that very often. I didn't make the System
Image based on any pre-knowledge of trouble. Just thought I hadn't
made one in a while.
About to do that now... Just didn't want to have to re-install the
several items I've installed since last month

PS - Thanks for the detailed information
 

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