Synchronising Outlook contacts with new Windows phone


S

Scott

Having given up on trying to synchronise my pda with the latest
version of Outlook, I decided to 'get modern' and invest in a new
phone (Nokia Lumia 820). I chose this because it has the Windows
Phone 8 operating system, which I assumed would easily synchronise
with Outlook.

However, all the instructions seem to be based on Office 2010. Indeed,
it turns out Hotmail Connector is not compatible with Outlook 2013.
It is less than clear how Outlook 2013 is supposed to synchronise, or
even be exported. Has anyone tried this?

I shall express no view about Microsoft not updating their
instructions to take account of Office 2013 as last time I criticised
this illustrious organisation on this group I got piles of abuse!
 
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S

Seth

Scott said:
Having given up on trying to synchronise my pda with the latest
version of Outlook, I decided to 'get modern' and invest in a new
phone (Nokia Lumia 820). I chose this because it has the Windows
Phone 8 operating system, which I assumed would easily synchronise
with Outlook.

However, all the instructions seem to be based on Office 2010. Indeed,
it turns out Hotmail Connector is not compatible with Outlook 2013.
It is less than clear how Outlook 2013 is supposed to synchronise, or
even be exported. Has anyone tried this?

I shall express no view about Microsoft not updating their
instructions to take account of Office 2013 as last time I criticised
this illustrious organisation on this group I got piles of abuse!
Who is your email provider? Most modern phones can sync directly with the
mail server so you don't need to install anything additional to have your
contacts (or mail or calendar) to be in sync. My mobile devices (Android
phone and iPad) talk directly to my mail provider. I add a contact (or
calendar appointment) in 1 place and it is automatically updated on the
other 2.

If your mail provider doesn't support all the fields then you may have
issues and need an add-on at the computer side, and of course the computer
needs to be on (for wireless sync) or connected to wired sync.
 
S

Scott

Who is your email provider? Most modern phones can sync directly with the
mail server so you don't need to install anything additional to have your
contacts (or mail or calendar) to be in sync. My mobile devices (Android
phone and iPad) talk directly to my mail provider. I add a contact (or
calendar appointment) in 1 place and it is automatically updated on the
other 2.

If your mail provider doesn't support all the fields then you may have
issues and need an add-on at the computer side, and of course the computer
needs to be on (for wireless sync) or connected to wired sync.
Thanks. AIUI it's an email server only, with no contacts of calendar.

What do you mean by an add-on at the computer side? I tried Hotmail
Connector but this appears to be incompatible with Outlook 2013. I
originally assumed that Outlook plus SkyDrive would do the job, but it
seems I was misunderstanding the position!!!
 
W

...winston

"Scott" wrote in message Having given up on trying to synchronise my pda with the latest
version of Outlook, I decided to 'get modern' and invest in a new
phone (Nokia Lumia 820). I chose this because it has the Windows
Phone 8 operating system, which I assumed would easily synchronise
with Outlook.

However, all the instructions seem to be based on Office 2010. Indeed,
it turns out Hotmail Connector is not compatible with Outlook 2013.
It is less than clear how Outlook 2013 is supposed to synchronise, or
even be exported. Has anyone tried this?

I tried Hotmail Connector but this appears to be incompatible with
Outlook 2013. I originally assumed that Outlook plus SkyDrive would
do the job, but it seems I was misunderstanding the position!!!
Outlook (Hotmail) Connector code is included in Outlook 2013 (and the ability to update if necessary)
- i.e. no need to download and install from MSFT

Setting up a Hotmail account in Outlook 2013 uses Active Sync (the same platform used by Windows Phone for Hotmail accounts).

SkyDrive has no bearing whatsover on synchronizing Contacts and Calendar to any device (including Windows Phone) locally or via the
web for Hotmail type accounts.
 
S

Seth

Scott said:
Thanks. AIUI it's an email server only, with no contacts of calendar.

What do you mean by an add-on at the computer side? I tried Hotmail
Connector but this appears to be incompatible with Outlook 2013. I
originally assumed that Outlook plus SkyDrive would do the job, but it
seems I was misunderstanding the position!!!
Hotmail connector would be what I mean as an add-on. But I can't speak to
it or to it's issues as both my mail server and those I support all work
with direct connections from mobile devices so haven't had the need to look
at a sync add-on like Hotmail Connector in many years.

Might be time to upgrade your email provider (as in change providers if need
be) to something more modern that supports all the features of today's
mobile devices.
 
S

Scott

On Sun, 24 Mar 2013 19:29:50 -0400, "...winston"

[snip]
Outlook (Hotmail) Connector code is included in Outlook 2013 (and the ability to update if necessary)
- i.e. no need to download and install from MSFT

Setting up a Hotmail account in Outlook 2013 uses Active Sync (the same platform used by Windows Phone for Hotmail accounts).
Are you able to be any more specific about how to set up a Hotmail
account *in* Outlook 2013? What is the difference between Hotmail and
Outlook.com?

Also, how do I link my phone with Hotmail / Outlook.com?
SkyDrive has no bearing whatsover on synchronizing Contacts and Calendar to any device (including Windows Phone) locally or via the
web for Hotmail type accounts.
Okay, I misunderstood. I thought SkyDrive was the space made
available by Microsoft for on-line storage and assumed this is where
the data would reside.
 
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W

...winston

"Scott" wrote in message news:i384l857fnlv1ttnmaiihgs8o2f0197e2i@4ax.com...
SkyDrive has no bearing whatsover on synchronizing Contacts and Calendar to any
evice (including Windows Phone) locally or via the
web for Hotmail type accounts.
Okay, I misunderstood. I thought SkyDrive was the space made
available by Microsoft for on-line storage and assumed this is where
the data would reside.
You're partially correct <g>
SkyDrive is the 'space' for on-line storage (user created or uploaded files though if its been in use since first available it may
have other content in folders generated by other Live services - but not contacts or calendar data).
- Contacts and Calendar data are stored on MSFT's server though that data may be duplicated locally in a database for Hotmail type
accounts when using sync-able email clients (Windows Live Mail, Outlook 2007/2010 with the Outlook Connector, or Outlook 2013)
 
S

Scott

"Scott" wrote in message news:i384l857fnlv1ttnmaiihgs8o2f0197e2i@4ax.com...


You're partially correct <g>
SkyDrive is the 'space' for on-line storage (user created or uploaded files though if its been in use since first available it may
have other content in folders generated by other Live services - but not contacts or calendar data).
- Contacts and Calendar data are stored on MSFT's server though that data may be duplicated locally in a database for Hotmail type
accounts when using sync-able email clients (Windows Live Mail, Outlook 2007/2010 with the Outlook Connector, or Outlook 2013)
Thanks. Can you give me any further detail on how to link Outlook
2013 to my (Windows) phone? None of the documentation seems to be
updated for 2013, still referring only to Outlook 2007 and Outlook
2010 and to Hotmail Connector (which is no longer needed). I suspect
Outlook 2013 has made the job easier, but I cannot work out what is
needed.

Specifically, what is the difference between Hotmail and Outlook.com
and which should one use?
 
W

...winston

"Scott" wrote in message Thanks. Can you give me any further detail on how to link Outlook
2013 to my (Windows) phone? None of the documentation seems to be
updated for 2013, still referring only to Outlook 2007 and Outlook
2010 and to Hotmail Connector (which is no longer needed). I suspect
Outlook 2013 has made the job easier, but I cannot work out what is
needed.

Specifically, what is the difference between Hotmail and Outlook.com
and which should one use?
See/Read this entire thread
<http://answers.microsoft.com/en-us/winphone/forum/wp8-wpemail/how-to-synchronize-outlook-2013-and-windows-phone/36eb96bc-65bb-4721-a7dc-9afd88564d56?msgId=f4d14f6d-886a-488e-916f-f376727c78bc>


Hotmail.com and Outlook.com are the same - both urls resolve to the MSFT (fka Live ID) account's web UI mailbox.
 
S

Scott

"Scott" wrote in message
Thanks. Can you give me any further detail on how to link Outlook
2013 to my (Windows) phone? None of the documentation seems to be
updated for 2013, still referring only to Outlook 2007 and Outlook
2010 and to Hotmail Connector (which is no longer needed). I suspect
Outlook 2013 has made the job easier, but I cannot work out what is
needed.

Specifically, what is the difference between Hotmail and Outlook.com
and which should one use?

See/Read this entire thread
<http://answers.microsoft.com/en-us/winphone/forum/wp8-wpemail/how-to-synchronize-outlook-2013-and-windows-phone/36eb96bc-65bb-4721-a7dc-9afd88564d56?msgId=f4d14f6d-886a-488e-916f-f376727c78bc>


Hotmail.com and Outlook.com are the same - both urls resolve to the MSFT (fka Live ID) account's web UI mailbox.
Thanks. Will look at this.
 
S

Scott

"Scott" wrote in message
Thanks. Can you give me any further detail on how to link Outlook
2013 to my (Windows) phone? None of the documentation seems to be
updated for 2013, still referring only to Outlook 2007 and Outlook
2010 and to Hotmail Connector (which is no longer needed). I suspect
Outlook 2013 has made the job easier, but I cannot work out what is
needed.

Specifically, what is the difference between Hotmail and Outlook.com
and which should one use?

See/Read this entire thread
<http://answers.microsoft.com/en-us/winphone/forum/wp8-wpemail/how-to-synchronize-outlook-2013-and-windows-phone/36eb96bc-65bb-4721-a7dc-9afd88564d56?msgId=f4d14f6d-886a-488e-916f-f376727c78bc>


Hotmail.com and Outlook.com are the same - both urls resolve to the MSFT (fka Live ID) account's web UI mailbox.
Thanks, but unfortunately this does n really make sense. The 'Guide'
states:

"After you select Ok, exit Outlook and then restart Outlook. When you
restart Outlook, you should see your windows live folder in the Mail
Folders panel. You will also find an Outlook Connector menu item has
been added to the top navigational menu. Give Outlook a few minutes
to sync the windows live folder structure on the computer. Then you
can copy your contacts and calendar data to the windows live folders."

However, this is premised on installing Outlook Hotmail Connector,
which does not get installed for Outlook 2013 (as apparently it is no
required since Outlook 2013 offers native support). Without Outlook
detecting Hotmail Connector, I cannot see how to move to the next
step.

I feel somewhat aggrieved about all this. If Microsoft has changed
the way Outlook works it is in my view their responsibilty to provide
up-to-date support for a current product. It is also in my view
unacceptable for them to assume a high level of technical expertise on
the part of purchasers of mobile phones, which are after all a
consumer product sold to the ordinary punters.

However, I hesitate to criticise MS too much as I know some group
members are very protective towards MS.
 
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C

charlie

Thanks, but unfortunately this does n really make sense. The 'Guide'
states:

"After you select Ok, exit Outlook and then restart Outlook. When you
restart Outlook, you should see your windows live folder in the Mail
Folders panel. You will also find an Outlook Connector menu item has
been added to the top navigational menu. Give Outlook a few minutes
to sync the windows live folder structure on the computer. Then you
can copy your contacts and calendar data to the windows live folders."

However, this is premised on installing Outlook Hotmail Connector,
which does not get installed for Outlook 2013 (as apparently it is no
required since Outlook 2013 offers native support). Without Outlook
detecting Hotmail Connector, I cannot see how to move to the next
step.

I feel somewhat aggrieved about all this. If Microsoft has changed
the way Outlook works it is in my view their responsibilty to provide
up-to-date support for a current product. It is also in my view
unacceptable for them to assume a high level of technical expertise on
the part of purchasers of mobile phones, which are after all a
consumer product sold to the ordinary punters.

However, I hesitate to criticize MS too much as I know some group
members are very protective towards MS.


"However, I hesitate to criticize MS too much as I know some group
members are very protective towards MS."

Feel free to complain about such things. Remember that Microsoft
basically abandoned the news groups (and shut down the servers) in favor
of "social groups", a browser based scheme.

After dinking around with Office 2013,
what I can say is that you set things up more or less as you would with
any email provider. It was simple enough that I stumbled my way through
things and didn't bother to think much about it, or record the step by
step sequence. The only real problem I've had is based upon my IP and
which ports are available.
 
G

Gene E. Bloch

"However, I hesitate to criticize MS too much as I know some group
members are very protective towards MS."
<SNIP>

Scott has been adding that disclaimer to most of his posts lately[1].
It's a not too subtle form of indirect criticism both of Microsoft and
of some people in this group. Me excluded, of course :)

[1] As you can see from what I left in, there was such a remark in his
earlier post as well.
 
S

Scott

"However, I hesitate to criticize MS too much as I know some group
members are very protective towards MS."
<SNIP>

Scott has been adding that disclaimer to most of his posts lately[1].
It's a not too subtle form of indirect criticism both of Microsoft and
of some people in this group. Me excluded, of course :)

[1] As you can see from what I left in, there was such a remark in his
earlier post as well.
I think you just quoted the same 'disclaimer' twice.

What I actually said in my earlier post was:
"I shall express no view about Microsoft not updating their
instructions to take account of Office 2013 as last time I criticised
this illustrious organisation on this group I got piles of abuse!"

Feel free to interpret it as you wish.
 
S

Scott

"However, I hesitate to criticize MS too much as I know some group
members are very protective towards MS."

Feel free to complain about such things. Remember that Microsoft
basically abandoned the news groups (and shut down the servers) in favor
of "social groups", a browser based scheme.

After dinking around with Office 2013,
what I can say is that you set things up more or less as you would with
any email provider. It was simple enough that I stumbled my way through
things and didn't bother to think much about it, or record the step by
step sequence. The only real problem I've had is based upon my IP and
which ports are available.
With respect, you may have misunderstood the question. There is no
difficulty setting up email in Outlook 2013. My problem is in
sychronising Outlook with the (Windows) mobile phone now that Hotmail
Connector is no longer to be used.
 
G

Gene E. Bloch

On 4/1/2013 7:03 AM, Scott wrote:
However, I hesitate to criticize MS too much as I know some group
members are very protective towards MS.
"However, I hesitate to criticize MS too much as I know some group
members are very protective towards MS."

Feel free to complain about such things. Remember that Microsoft
basically abandoned the news groups (and shut down the servers) in favor
of "social groups", a browser based scheme.
<SNIP>

Scott has been adding that disclaimer to most of his posts lately[1].
It's a not too subtle form of indirect criticism both of Microsoft and
of some people in this group. Me excluded, of course :)

[1] As you can see from what I left in, there was such a remark in his
earlier post as well.
I think you just quoted the same 'disclaimer' twice.
You're right. I have no idea how that happened, since all I did was
press the Followup key. I'm not sure whether it's possible to figure it
out post facto.
What I actually said in my earlier post was:
"I shall express no view about Microsoft not updating their
instructions to take account of Office 2013 as last time I criticised
this illustrious organisation on this group I got piles of abuse!"

Feel free to interpret it as you wish.
But you did make similar contents a few times, as I stated. Here's some
documentation of the above and two others:

<CITATIONS>
Message-ID: <fupil8ps0qav9otfvi40suat63nvv0kad4@4ax.com>
However, I hesitate to criticise MS too much as I know some group
members are very protective towards MS.

Message-ID: <a57uk8pm3b8u1p6khgmolbk36f0p4nc3k7@4ax.com>
I shall express no view about Microsoft not updating their
instructions to take account of Office 2013 as last time I criticised
this illustrious organisation on this group I got piles of abuse!

Message-ID: <o8mal8hnmndqcj6o17skvd54blnh67u12i@4ax.com>
I of course make no comment on this assessment, having been the
subject of opprobrium in this group for criticising another well known
developer of software.
</CITATIONS>

You do earn a few points for "opprobrium" :)
 
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C

charlie

With respect, you may have misunderstood the question. There is no
difficulty setting up email in Outlook 2013. My problem is in
sychronising Outlook with the (Windows) mobile phone now that Hotmail
Connector is no longer to be used.
You are correct. (My bad!) My cellphones are Android based, and I use a
conventional Android email program to see multiple IP account addresses,
including microsoft. Win 8 with Office 2013 may introduce some
variables, but after setting up outlook, checking that it's working,
etc, from habit, I tend to use Thunderbird.
 
S

Scott

You are correct. (My bad!) My cellphones are Android based, and I use a
conventional Android email program to see multiple IP account addresses,
including microsoft. Win 8 with Office 2013 may introduce some
variables, but after setting up outlook, checking that it's working,
etc, from habit, I tend to use Thunderbird.
My problem is I am trying to synchronise Calendar and People
(contacts) so I am not sure another email program would do that.
Anyway I cannot believe that the latest Microsoft Phone software
cannot communicate with the latest version of Outlook.

(Actually I can believe anything but I don't want to offend any
sensitivities by appearing to criticise MS.)
 
P

Paul

Scott said:
My problem is I am trying to synchronise Calendar and People
(contacts) so I am not sure another email program would do that.
Anyway I cannot believe that the latest Microsoft Phone software
cannot communicate with the latest version of Outlook.
"Sync your Outlook calendar to Windows Phone"

http://support.microsoft.com/kb/2459660

"Online Solution Wizard"

See what the wizard does for you.

Paul
 
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S

Scott

"Sync your Outlook calendar to Windows Phone"

http://support.microsoft.com/kb/2459660

"Online Solution Wizard"

See what the wizard does for you.

Paul
It does not work since - as I pointed out in my original post - it
applies only to Outlook 2007 and 2010. As I pointed out in my
original post, Hotmail Connector does not work with Outlook 2013. As
I pointed our in my original post, Microsoft have not updated the
documentation.
 

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