"No operating system found" on restart


K

Kev

Hi All,

I have a problem with win 7 on a laptop. Whenever I try to "Restart", I
end up with the error 'operating system not found'. Using 'Shut Down'
and restarting manually, everything works fine. Has anyone any idea
where this problem might lie?

Hope there's enough info there - please ask if not,

Kev
 
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E

Ed Cryer

Hi All,

I have a problem with win 7 on a laptop. Whenever I try to "Restart", I
end up with the error 'operating system not found'. Using 'Shut Down'
and restarting manually, everything works fine. Has anyone any idea
where this problem might lie?

Hope there's enough info there - please ask if not,

Kev
The fact that it starts OK and works well after a shutdown seems to rule
out more severe problems like BIOS settings or failing hard drive.

I'd try a System repair run first; either from installation disk or
recovery console.

Ed
 
Y

Yousuf Khan

Hi All,

I have a problem with win 7 on a laptop. Whenever I try to "Restart", I
end up with the error 'operating system not found'. Using 'Shut Down'
and restarting manually, everything works fine. Has anyone any idea
where this problem might lie?

Hope there's enough info there - please ask if not,

Kev
It sounds like your hard disk is having trouble being seen after a
restart. Check your Windows 7 Event Viewer and look for errors like
"Event 11, ATAPI", or "Event 11, Disk".

Yousuf Khan
 
P

Paul

Kev said:
Hi All,

I have a problem with win 7 on a laptop. Whenever I try to "Restart", I
end up with the error 'operating system not found'. Using 'Shut Down'
and restarting manually, everything works fine. Has anyone any idea
where this problem might lie?

Hope there's enough info there - please ask if not,

Kev
Does the laptop use any "exotic" method for recovery partition,
such as two MBR sectors, a Host Protected Area or the like ?

Do you use any software that works at the file system level,
which modifies file systems, MBR or the like ?

I'm looking for something out of the ordinary, with a
potential to foul up.

Paul
 
K

Kev

Does the laptop use any "exotic" method for recovery partition,
such as two MBR sectors, a Host Protected Area or the like ?

Do you use any software that works at the file system level,
which modifies file systems, MBR or the like ?

I'm looking for something out of the ordinary, with a
potential to foul up.

Paul
Thanks for the help, but I've given up! After letting it hibernate,
it now throws a 'can't load boot/bcd' error, pressing enter or escape
just loops it back to the same error. Recovery disc isn't working
(except DOS window, in Japanese!!!), so it can go back and I'll have a
working Laptop please (it's only 3 days old, and the error was present
from the outset)

Kev
 
G

GlowingBlueMist

Thanks for the help, but I've given up! After letting it hibernate,
it now throws a 'can't load boot/bcd' error, pressing enter or escape
just loops it back to the same error. Recovery disc isn't working
(except DOS window, in Japanese!!!), so it can go back and I'll have a
working Laptop please (it's only 3 days old, and the error was present
from the outset)

Kev
Like Paul mentioned, some laptops come with a hidden partition where you
can reload Windows (to new install level, along with any of their
crap-ware like demo software) by holding down a specific function key
while powering it on.

On mine it is holding down the F2 key until the laptop manufacturer's
reload screen came up, but the "F" key varies by manufacturer and even
by model on some of them, provided they actually loaded a hidden restore
partition on the hard drive...
 
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A

Aretwodeetwo

If it was XP I'd look for anything queer in ntldr

Dunno what W7 uses on boot
 
E

Ed Cryer

Thanks for the help, but I've given up! After letting it hibernate,
it now throws a 'can't load boot/bcd' error, pressing enter or escape
just loops it back to the same error. Recovery disc isn't working
(except DOS window, in Japanese!!!), so it can go back and I'll have a
working Laptop please (it's only 3 days old, and the error was present
from the outset)

Kev
Take it back and tell them what you've told us. You're quite right to
feel aggrieved. Tinkering with it might break the guarantee or simply
make the problem it worse.

Take it back.

Ed
 
U

Unk

Thanks for the help, but I've given up! After letting it hibernate,
it now throws a 'can't load boot/bcd' error, pressing enter or escape
just loops it back to the same error. Recovery disc isn't working
(except DOS window, in Japanese!!!), so it can go back and I'll have a
working Laptop please (it's only 3 days old, and the error was present
from the outset)

Kev
Use the recovery disk to a DOS window.
At the DOS prompt, type "bootrec /fixboot" (without the quotes) and hit enter.
then
At the DOS prompt, type "bootrec /fixmbr" (without the quotes) and hit enter.

Shutdown and restart.

Unk
 
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G

Gene E. Bloch

Take it back and tell them what you've told us. You're quite right to
feel aggrieved. Tinkering with it might break the guarantee or simply
make the problem it worse.

Take it back.

Ed
+10
 

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