Mouse question


R

rfdjr1

I'm running Windows 7 Professional 64bit on a three year old machine. It's
custom built so it has no brand name. Intel i7-930 chip with 12Gb RAM and an ATI
Radeon HD5770 1Gb video card. Everything on this system works great. I keep it
updated as far as drivers go and do a maintenance session every week. But...

For three years, I have had problems with the mouse. When I had the computer
built, I bought a Logitech MX5000 mouse and keyboard combination. I have used
Logitech exclusively for over twenty years and never had problems.

But this mouse is driving me mad. It jumps all over the screen. There's no
smooth or precise movement to it. I can't recall the number of times I've been
on the phone with Logitech about it, and they can't come up with a solution.
They've replaced the keyboard and mouse set twice and the problem continues.
I've made sure all drivers and Set point software are current and moved the
receiver as far away from my wireless router as I can (it's plugged into my
monitor, so it's about four feet farther from the router than it was.)

But I still have to deal with this. Sorry to ramble, but my whole point is, can
anyone recommend a good, reliable, wireless mouse, with seven or eight buttons
that works well with Windows 7? There are times I won't even sit at the computer
this problem is so annoying.

I appreciate any information or suggestions as to a new mouse or even if someone
has had a similar problem and found a solution. Thanks.
 
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P

pjp

rfdjr1 said:
I'm running Windows 7 Professional 64bit on a three year old machine. It's
custom built so it has no brand name. Intel i7-930 chip with 12Gb RAM and an ATI
Radeon HD5770 1Gb video card. Everything on this system works great. I keep it
updated as far as drivers go and do a maintenance session every week. But...

For three years, I have had problems with the mouse. When I had the computer
built, I bought a Logitech MX5000 mouse and keyboard combination. I have used
Logitech exclusively for over twenty years and never had problems.

But this mouse is driving me mad. It jumps all over the screen. There's no
smooth or precise movement to it. I can't recall the number of times I've been
on the phone with Logitech about it, and they can't come up with a solution.
They've replaced the keyboard and mouse set twice and the problem continues.
I've made sure all drivers and Set point software are current and moved the
receiver as far away from my wireless router as I can (it's plugged into my
monitor, so it's about four feet farther from the router than it was.)

But I still have to deal with this. Sorry to ramble, but my whole point is, can
anyone recommend a good, reliable, wireless mouse, with seven or eight buttons
that works well with Windows 7? There are times I won't even sit at the computer
this problem is so annoying.

I appreciate any information or suggestions as to a new mouse or even if someone
has had a similar problem and found a solution. Thanks.
Geez, I gave up on my 5 button mouse and went back to wired as I find
wireless keyboard and mouse that irritiating.
 
G

G. Ross

I'm running Windows 7 Professional 64bit on a three year old machine. It's
custom built so it has no brand name. Intel i7-930 chip with 12Gb RAM and an ATI
Radeon HD5770 1Gb video card. Everything on this system works great. I keep it
updated as far as drivers go and do a maintenance session every week. But...

For three years, I have had problems with the mouse. When I had the computer
built, I bought a Logitech MX5000 mouse and keyboard combination. I have used
Logitech exclusively for over twenty years and never had problems.

But this mouse is driving me mad. It jumps all over the screen. There's no
smooth or precise movement to it. I can't recall the number of times I've been
on the phone with Logitech about it, and they can't come up with a solution.
They've replaced the keyboard and mouse set twice and the problem continues.
I've made sure all drivers and Set point software are current and moved the
receiver as far away from my wireless router as I can (it's plugged into my
monitor, so it's about four feet farther from the router than it was.)

But I still have to deal with this. Sorry to ramble, but my whole point is, can
anyone recommend a good, reliable, wireless mouse, with seven or eight buttons
that works well with Windows 7? There are times I won't even sit at the computer
this problem is so annoying.

I appreciate any information or suggestions as to a new mouse or even if someone
has had a similar problem and found a solution. Thanks.
I used to have that problem with my Logitech mouse when the notebook
had the touchpad activated, but sounds like you don't have that
complication.

Note: My New Samsung inactivates the touchpad when a mouse is plugged
in, even my wireless mouse.
 
D

Drew

I'm running Windows 7 Professional 64bit on a three year old machine. It's
custom built so it has no brand name. Intel i7-930 chip with 12Gb RAM and an ATI
Radeon HD5770 1Gb video card. Everything on this system works great. I keep it
updated as far as drivers go and do a maintenance session every week. But...

For three years, I have had problems with the mouse. When I had the computer
built, I bought a Logitech MX5000 mouse and keyboard combination. I have used
Logitech exclusively for over twenty years and never had problems.

But this mouse is driving me mad. It jumps all over the screen. There's no
smooth or precise movement to it. I can't recall the number of times I've been
on the phone with Logitech about it, and they can't come up with a solution.
They've replaced the keyboard and mouse set twice and the problem continues.
I've made sure all drivers and Set point software are current and moved the
receiver as far away from my wireless router as I can (it's plugged into my
monitor, so it's about four feet farther from the router than it was.)

But I still have to deal with this. Sorry to ramble, but my whole point is, can
anyone recommend a good, reliable, wireless mouse, with seven or eight buttons
that works well with Windows 7? There are times I won't even sit at the computer
this problem is so annoying.

I appreciate any information or suggestions as to a new mouse or even if someone
has had a similar problem and found a solution. Thanks.
First question pops to mind is. Does it have to be wireless? Next would
be how much are you willing to spend on a dependable mouse? What all do
you use the mouse for. and finally is this personal or for a work pc?
Personally I used to be a wireless mouse freak until I got frustrated
with similar problems.. I went back to a high end corded mouse and have
never been happier with a mouse! 7 years now I believe it still looks
and works like new! Razer DeathAdder is what it is called.
 
P

Paul in Houston TX

I appreciate any information or suggestions as to a new mouse or even if someone
has had a similar problem and found a solution. Thanks.
Wireless stuff all works on similar frequencies or harmonics.
Turn off everything else within about 100' except kb and mouse.
Turn off all routers, switches, cell phones, landline wireless
phones, blue tooth, microwave, make sure computer is shielded.
Metal shield the kb and mouse from the outside world xmtrs if possible.
The company I work for solved similar problems years ago
by throwing out all wireless kb's and mice.
 
P

Paul

For three years, I have had problems with the mouse. When I had the computer
built, I bought a Logitech MX5000 mouse and keyboard combination. I have used
Logitech exclusively for over twenty years and never had problems.
It's wireless.

What were you expecting ?

Wired mice and keyboards are more reliable. Until the cord snaps.

*******

You need to do a site survey, for "2.4GHz energy". Modern
keyboards, I think they use Bluetooth (because sometimes they
mention the dongle can support up to seven devices, which is a
Bluetooth piconet limitation).

http://www.n-tron.com/pdf/wireless_frequency_site_surveys.pdf

"However, Wireless LAN devices are not the only devices which
utilize the radio frequencies in these bands. Bluetooth,
baby monitors, cordless phones, Zigbee devices, even
microwave ovens radiate in the same range as 802.11 equipment.
"

This is a picture of an interfering source, operating at the same
time as some Bluetooth frequency hopping.

http://www.tek.com/sites/tek.com/files/media/image/A001_5741-L.jpg

"To avoid interfering with other protocols that use the 2.45 GHz
band, the Bluetooth protocol divides the band into 79 channels
(each 1 MHz wide) and changes channels, generally 1600 times
per second." <--- frequency hopping

You need to review what possible things could be interfering with
the MX5000.

If you live in an apartment building, you're awash in RF, in
three dimensions. Time for a tinfoil hat.

If you own a cottage, take the computer, monitor, keyboard and
mouse there, and retest in a "quiet" environment. See how much
better it works.

Paul
 
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O

OldGuy

I had the same problem on WIn 7.
I turned out to be a driver / interrupt problem.
I fiddled with drivers, installing a MS deskset set of keyboard/mouse
drivers etc and the problem went away.
This was a MS wireless mouse and keyboard.
The keyboard did not seem to be having any problems, only the mouse.
The mouse would skip and jump and hang then jump.
Now it is smooth.



--- news://freenews.netfront.net/ - complaints: (e-mail address removed) ---
 
A

Art Todesco

I'm running Windows 7 Professional 64bit on a three year old machine. It's
custom built so it has no brand name. Intel i7-930 chip with 12Gb RAM and an ATI
Radeon HD5770 1Gb video card. Everything on this system works great. I keep it
updated as far as drivers go and do a maintenance session every week. But...

For three years, I have had problems with the mouse. When I had the computer
built, I bought a Logitech MX5000 mouse and keyboard combination. I have used
Logitech exclusively for over twenty years and never had problems.

But this mouse is driving me mad. It jumps all over the screen. There's no
smooth or precise movement to it. I can't recall the number of times I've been
on the phone with Logitech about it, and they can't come up with a solution.
They've replaced the keyboard and mouse set twice and the problem continues.
I've made sure all drivers and Set point software are current and moved the
receiver as far away from my wireless router as I can (it's plugged into my
monitor, so it's about four feet farther from the router than it was.)

But I still have to deal with this. Sorry to ramble, but my whole point is, can
anyone recommend a good, reliable, wireless mouse, with seven or eight buttons
that works well with Windows 7? There are times I won't even sit at the computer
this problem is so annoying.

I appreciate any information or suggestions as to a new mouse or even if someone
has had a similar problem and found a solution. Thanks.
I'm sure you have tried this, but I'll mention it just in case. I have
a Logitech wireless mouse on my laptop that is pretty fussy about the
surface where it is used. On the desk I am at now, most optical mouses
work well, but that one Logitech is pretty squirrelly.
 
R

R. C. White

Hi, rfdjr1.

Open mic?

The first thing that pops into my mind with symptoms like that is
interference from an open microphone.

Do you have anything that listens for sounds? Such as Naturally Speaking or
other dictation software? Or music recording equipment?

If your mic is turned on, it can pick up random sounds - voices, mechanical
or other kinds - from your environment and try to interpret them as mouse or
keyboard input. Now and then, we do hear from users with symptoms like
yours who solve their problems by turning off their microphone.

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP (2002-2010)
Windows Live Mail 2012 (Build 16.4.3508.0205) in Win8 Pro


wrote in message
I'm running Windows 7 Professional 64bit on a three year old machine. It's
custom built so it has no brand name. Intel i7-930 chip with 12Gb RAM and an
ATI
Radeon HD5770 1Gb video card. Everything on this system works great. I keep
it
updated as far as drivers go and do a maintenance session every week. But...

For three years, I have had problems with the mouse. When I had the computer
built, I bought a Logitech MX5000 mouse and keyboard combination. I have
used
Logitech exclusively for over twenty years and never had problems.

But this mouse is driving me mad. It jumps all over the screen. There's no
smooth or precise movement to it. I can't recall the number of times I've
been
on the phone with Logitech about it, and they can't come up with a solution.
They've replaced the keyboard and mouse set twice and the problem continues.
I've made sure all drivers and Set point software are current and moved the
receiver as far away from my wireless router as I can (it's plugged into my
monitor, so it's about four feet farther from the router than it was.)

But I still have to deal with this. Sorry to ramble, but my whole point is,
can
anyone recommend a good, reliable, wireless mouse, with seven or eight
buttons
that works well with Windows 7? There are times I won't even sit at the
computer
this problem is so annoying.

I appreciate any information or suggestions as to a new mouse or even if
someone
has had a similar problem and found a solution. Thanks.
 
J

Johnny

I'm running Windows 7 Professional 64bit on a three year old machine. It's
custom built so it has no brand name. Intel i7-930 chip with 12Gb RAM and an ATI
Radeon HD5770 1Gb video card. Everything on this system works great. I keep it
updated as far as drivers go and do a maintenance session every week. But...

For three years, I have had problems with the mouse. When I had the computer
built, I bought a Logitech MX5000 mouse and keyboard combination. I have used
Logitech exclusively for over twenty years and never had problems.

But this mouse is driving me mad. It jumps all over the screen. There's no
smooth or precise movement to it. I can't recall the number of times I've been
on the phone with Logitech about it, and they can't come up with a solution.
They've replaced the keyboard and mouse set twice and the problem continues.
I've made sure all drivers and Set point software are current and moved the
receiver as far away from my wireless router as I can (it's plugged into my
monitor, so it's about four feet farther from the router than it was.)

But I still have to deal with this. Sorry to ramble, but my whole point is, can
anyone recommend a good, reliable, wireless mouse, with seven or eight buttons
that works well with Windows 7? There are times I won't even sit at the computer
this problem is so annoying.

I appreciate any information or suggestions as to a new mouse or even if someone
has had a similar problem and found a solution. Thanks.
I would suggest the Logitech wireless M310. It only has three buttons,
but you just plug the receiver in the USB port and it works.
 
S

Scott

I'm running Windows 7 Professional 64bit on a three year old machine. It's
custom built so it has no brand name. Intel i7-930 chip with 12Gb RAM and an ATI
Radeon HD5770 1Gb video card. Everything on this system works great. I keep it
updated as far as drivers go and do a maintenance session every week. But...

For three years, I have had problems with the mouse. When I had the computer
built, I bought a Logitech MX5000 mouse and keyboard combination. I have used
Logitech exclusively for over twenty years and never had problems.

But this mouse is driving me mad. It jumps all over the screen. There's no
smooth or precise movement to it. I can't recall the number of times I've been
on the phone with Logitech about it, and they can't come up with a solution.
They've replaced the keyboard and mouse set twice and the problem continues.
I've made sure all drivers and Set point software are current and moved the
receiver as far away from my wireless router as I can (it's plugged into my
monitor, so it's about four feet farther from the router than it was.)

But I still have to deal with this. Sorry to ramble, but my whole point is, can
anyone recommend a good, reliable, wireless mouse, with seven or eight buttons
that works well with Windows 7? There are times I won't even sit at the computer
this problem is so annoying.

I appreciate any information or suggestions as to a new mouse or even if someone
has had a similar problem and found a solution. Thanks.
Different situation altogether, but I had a keyboard problem. It
turned out that the computer is fitted with USB2 ports on the
motherboard and USB ports on a separate card. My 'dongle' was plugged
into the USB3 and moving it to the USB2 solved the problem.
 
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C

Chris S.

Johnny said:
I would suggest the Logitech wireless M310. It only has three buttons,
but you just plug the receiver in the USB port and it works.
Logitech M310... Best mouse I've ever owned and used. Accurate.
Excellent battery life. Just works. Always.

Chris
 
R

Robin Bignall

I'm sure you have tried this, but I'll mention it just in case. I have
a Logitech wireless mouse on my laptop that is pretty fussy about the
surface where it is used. On the desk I am at now, most optical mouses
work well, but that one Logitech is pretty squirrelly.
I read that optical mice work best on a light surface. I have two
wireless optical mice, Logitech and TeckNet, and have bought white mouse
pads by Speedlink on which they work faultlessly.
 
R

rfdjr1

Hi, rfdjr1.

Open mic?

The first thing that pops into my mind with symptoms like that is
interference from an open microphone.

Do you have anything that listens for sounds? Such as Naturally Speaking or
other dictation software? Or music recording equipment?

If your mic is turned on, it can pick up random sounds - voices, mechanical
or other kinds - from your environment and try to interpret them as mouse or
keyboard input. Now and then, we do hear from users with symptoms like
yours who solve their problems by turning off their microphone.

RC
No mic at all hooked to my system.
 
R

rfdjr1

I read that optical mice work best on a light surface. I have two
wireless optical mice, Logitech and TeckNet, and have bought white mouse
pads by Speedlink on which they work faultlessly.
Thanks. This is a laser mouse and I'm using a 3M mousepad, llight in color.
 
G

Gene E. Bloch

Logitech M310... Best mouse I've ever owned and used. Accurate.
Excellent battery life. Just works. Always.

Chris
My mouse works as you guys described, so I looked underneath.

Yup, it's a Logitech M310.
 
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G

Gene E. Bloch

Different situation altogether, but I had a keyboard problem. It
turned out that the computer is fitted with USB2 ports on the
motherboard and USB ports on a separate card. My 'dongle' was plugged
into the USB3 and moving it to the USB2 solved the problem.
USB3 is supposed to be backwards compatible with USB2.

Well, we know what that can sometimes mean :)
 
P

Paul

Thanks. This is a laser mouse and I'm using a 3M mousepad, llight in color.
Optical mice use a photodetector array. And seem to use the roughness
of the surface, as part of detecting movement. If the surface was
completely optically uniform, it wouldn't work (so should fail if you
used it on a super-clean bathroom mirror). It's true, there has to
be enough light reflected back, to work the array.

As for light sources, they use LEDs or they use lasers. But I have to
wonder whether laser sources are that much better.

In the article here, they describe a mouse that had only a four quadrant
sensor. And I used to use one of those. You have to keep the special
mouse pad (with a patterned surface just for the mouse), in the
right orientation for it to work. As a joke at work, we used
to print off "mouse paper" on a laser printer. The purpose being,
to attempt to reproduce the pattern used on the special mouse
pad. So you could work one of those four quadrant mice, without
the special mouse pad. It didn't work nearly as well though.
Our "mouse paper" would have a grid of black lines on it.
The computer using those mice, was Sun Sparc.

http://en.wikipedia.org/wiki/Optical_mouse

"The technology underlying the modern optical computer mouse is known
as digital image correlation, a technology pioneered by the defense
industry for tracking military targets. Optical mice use image sensors
to image naturally occurring texture in materials such as wood, cloth,
mouse pads and Formica. These surfaces, when lit at a grazing angle by
a light emitting diode, cast distinct shadows that resemble a hilly
terrain lit at sunset. Images of these surfaces are captured in
continuous succession and compared with each other to determine how
far the mouse has moved."

You can see in this photo, the array has a fair number of elements in it.

http://upload.wikimedia.org/wikipedia/commons/c/c2/Xerox_Optical_Mouse_Chip.jpg

HTH,
Paul
 
V

VanguardLH

rfdjr1 said:
I'm running Windows 7 Professional 64bit on a three year old machine.
It's custom built so it has no brand name.
Are we to assume "custom built" means this is a desktop PC (since
customizing hardware within a model for laptops is not something I've
seen offered other than simple stuff, like hard drive and memory size)?
When I had the computer built, I bought a Logitech MX5000 mouse and
keyboard combination. I have used Logitech exclusively for over
twenty years and never had problems.
I, too, like most Logitech mice. Not all but all the ones that I've
used. I don't use wireless mice since low battery before dead is such a
nuisance in bad behavior before the mouse finally does go completely
dead. Also, battery life is NEVER what the mouse makers claim. They
say the batteries will last for months. I'm lucky on any Logitech or
Microsoft wireless mouse to get them to last longer than 17-23 days.
I'm on my computer nearly all day long for work, home, and play and my
mouse never gets a chance to go into low-power mode. When I am idle
long enough for the mouse to go into low-power mode, I found many mice
take just too long to wake up (I'm waving the mouse around waiting for
it to wake up) and it can do this even while playing a game (the game's
video is moving but I don't need to move the mouse for awhile).

Then there is the added weight of the batteries which faster fatigues my
fingers, especially my pinkie. So I always get wired mice. Note that
some wired mice add a dead weight inside the case to give it more heft.
The marketing ploy is that good mice must weight more than crap quality
mice of lesser weight. I took apart a Logitech one time to remove some
fluff that accumulated inside that partially blocked the sensors. I saw
this blob of metal inside the top half of the case. Took it out and
tossed it. Now I had a much lighter mouse that was less fatiguing on my
fingers.
But this mouse is driving me mad. It jumps all over the screen.
There's no smooth or precise movement to it. I can't recall the
number of times I've been on the phone with Logitech about it, and
they can't come up with a solution. They've replaced the keyboard and
mouse set twice and the problem continues. I've made sure all drivers
and Set point software are current and moved the receiver as far away
from my wireless router as I can (it's plugged into my monitor, so
it's about four feet farther from the router than it was.)
Since brand new and supposedly clean mice still exhibit the erratic
response, the problem isn't due to lint, hair, or dust accumulating in
front of the optical sensor (which sometimes you have to open the mouse
to get it out if a duster can and tweezer don't work). So it sounds
like you have a software conflict with the mouse driver/software and
other software, like other pointing device software.

Do you have only one pointing device connected to your PC? Or are the
multiple devices, like a mouse, touchpad, pen, or other pointing type of
device? Each could be sending signals separately of the other pointing
devices, like one wants to sleep because it has been idle.

Did you install the Mouseware or Setpoint software for the Logitech
mouse? Unless you demand the programmability feature for other than the
3 main buttons (left, right, middle), you don't need that software.
Back when I had a Logitech mouse for which I could use either Mouseware
or Setpoint, I found Mouseware gave be better control. The mouse was
more responsive and smoother. See what happens when you uninstall
Logitech's mouse software. To the level that I like their hardware is
the same level but negative that I dislike their software. Good
hardware, so-so software. If you don't need their software, don't
install it. See how the mouse response without their software.
But I still have to deal with this. Sorry to ramble, but my whole
point is, can anyone recommend a good, reliable, wireless mouse, with
seven or eight buttons that works well with Windows 7? There are
times I won't even sit at the computer this problem is so annoying.
What processes do you have running in the background? For example, an
anti-virus scan, copying a huge file, defragmenting, or update installs
(if you permit them automatically download and install) can make the PC
so busy on its bus with huge block transfers or high priority tasks that
interrupts for the mouse get stalled.

Also consider whether you want to use a USB or PS/2 mouse. USB devices
are polled so it is possible an event shows up right at the current poll
so it gets missed and has to wait until the next poll. I've seen more
stuttering with USB mice than with PS/2 mice (which are interrupt
driven). USB devices sharing the same controller will compete for
bandwidth. A pair of ports share the same controller, so you might have
the mouse on one port and one its mate port have a printer printing a
long job or a USB modem to the Internet transferring lots of data (e.g.,
online gaming). You're consuming not just some of the bandwidth for
that controller but also conflicting on priority (which device gets
handled during a poll). Gamers prefer PCs that still have PS/2 ports.
They don't want any delays in handling their keystrokes or mouse
movements. Because USB is polled is why events can be missed. They
don't get buffered up to suddenly commit multiple events on a single
poll. I have a very high peak typing speed and have found lost
keystrokes on every USB keyboard that I've used but even cheap PS/2
keyboards can keep up.
I appreciate any information or suggestions as to a new mouse or even
if someone has had a similar problem and found a solution. Thanks.
Some mice simply go to sleep (low-power mode) too fast. Then there's a
jerk in responsiveness when you move the mouse before the onscreen
cursor will move. Nothing you can do about that since it a hardcoded
delay in the firmware of the mouse. I ran into some Microsoft mice that
went to sleep too often and another reason that I switched to Logitch;
however, I can't say that all Logitech have the same sleep and ease in
waking up as the mice that I've used. Remember that I only use wired
mice to reduce weight of the mouse, eliminate reception problems, reduce
avoid interferrence from nearby electrical sources or from other
wireless devices, and wireless mice go to sleep a lot quicker than wired
mice (which really don't need to sleep because they draw so little power
but being "green" has been a marketing fad for awhile).

Uninstall Logitech's software (mouseware, setpoint, or whatever),
reboot, and see if the jerkiness disappears. If not, reboot into
Windows' safe mode to avoid loading all those startup programs to see if
the PC being less busy makes the mouse more responsive. If all the
problematic mice you've tried are wireless then see what happens when
you go wired. If you have a PS/2 port for a mouse, stow the USB mouse
(whether for a wired USB mouse or the USB transceiver for a wireless
mouse) and use a wired mouse to the PS/2 port to see if response
improves.
 
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K

Ken Blake

But I still have to deal with this. Sorry to ramble, but my whole point is, can
anyone recommend a good, reliable, wireless mouse, with seven or eight buttons
that works well with Windows 7? There are times I won't even sit at the computer
this problem is so annoying.

I appreciate any information or suggestions as to a new mouse or even if someone
has had a similar problem and found a solution. Thanks.

I've been away, so I'm replying late to this thread, but let me add
the following to the other replies you've gotten:

Why do you particularly want a wireless mouse? I can see the value of
a wireless mouse for a laptop, but for a desktop, there's no value at
all, as far as I'm concerned. I've tried a wireless mouse a couple of
times, but have always given up and gone back to wireless mice: they
are just as convenient, and much more reliable.
 

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