I think those are a bit different than a one time call in with yourFrank said:When I had my business and a VL with MS we had a great rep who took
excellent care of us.
He even came to our yearly company parties!
credit card in hand, in which I meant to refer to.
I've had excellent service with DEC in the past in the manner which you
are referring to.
It is if you call in with your credit card in hand. You just get aTheir services aren't all
Sorry, but that was not my experience.
telephone flunky that really doesn't know much, and worse may be one of
those offshore tele-support centers. Much the same as with HP.
But if you pay for a contract, then you should get pretty decent
service. I presume that you had a contract number handy when you did