When I draft emails in another language, e.g. French or German, I gain access to the ASCII extended character set using the "alt" key ("fin alt" in the case of my laptop). This is normally o.k., e.g. é is "alt 130" and ü is "alt 129". However, ö is "alt 148" and Ü is "alt 154". When I try to compose these characters which involve combining "alt" with the number 4 (other than copying-and-pasting them from Notepad, which is laborious), I get immediately booted out of the Hotmail "new message" window and into the "Deleted" folder, thereby losing the whole of my draft, so that I have to start drafting all over again. A friend managed to solve the problem on my PC, which has Windows XP, but how do I deal with this matter on my laptop, which has Windows 7?