DRIVER_POWER_STATE_FAILURE

[Stewart McCleary]

Hello, I'm new to this forum
I'm hoping someone would be able to help me with the above BSOD error, sorry if posted in the wrong place
Crash address is : ntoskrnl.exe+748c0
Hasn't crashed once here in the office but when the user takes it home her machine has started closing down every couple of hours now

Laptop is a Dell Latitude E7240 and it is running Windows 7 Enterprise 64bit.


Many thanks for your help.

 

[Computer tech]

can you open the dump file and paste the log here?..
May be the newly installed hardware or software (may be drivers)
cause this..
Lets see here.. http://www.computerhope.com/issues/ch001152.htm

 

[Shintaro]

Without seeing the crash dump files, I would suggest updating all driver as a start, in particular the WiFi and network adapter drivers.

Hope this helps.