BSOD trouble

[Gamri]

Hello All,

My previously stable computer has started dying on me on start-up.

I'm attaching the dump reports -- I'd be extremely grateful if any of you knowledgeable people could help me fix this ...

Many thanks.

 

[Gamri]

More info about crashes

When I try to fix the problem, this is the report that is generated:

[FONT=&quot]Problem signature:[/FONT]
[FONT=&quot] Problem Event Name: BlueScreen[/FONT]
[FONT=&quot] OS Version: 6.1.7601.2.1.0.256.1[/FONT]
[FONT=&quot] Locale ID: 2057[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Additional information about the problem:[/FONT]
[FONT=&quot] BCCode: 3b[/FONT]
[FONT=&quot] BCP1: 00000000C0000005[/FONT]
[FONT=&quot] BCP2: FFFFF800030292E8[/FONT]
[FONT=&quot] BCP3: FFFFF88007C62090[/FONT]
[FONT=&quot] BCP4: 0000000000000000[/FONT]
[FONT=&quot] OS Version: 6_1_7601[/FONT]
[FONT=&quot] Service Pack: 1_0[/FONT]
[FONT=&quot] Product: 256_1[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Files that help describe the problem:[/FONT]
[FONT=&quot] C:\Windows\Minidump\062212-35833-01.dmp[/FONT]
[FONT=&quot] C:\Windows\Temp\WER-41839-0.sysdata.xml[/FONT]

 

[Shintaro]

You need to update your Nvidia video drivers.

fffff880`07c618a8 fffff880`010d7678*** WARNING: Unable to verify timestamp for nvstor64.sys
*** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys

If the problem continues, please tell us about your computers hardware.
Hope this helps.

 

[Gamri]

Many thanks Shintaro -- I'll update the Nvidia drivers and hope for the best.

Cheers.

 

[Gamri]

All my Nvidia drivers are up to date, apparently, and yet the problem persists ...

I've added my PC specs, perhaps that might aid diagnosis?

Thanks very much.

 

[Shintaro]

Can you upload the mini dump files please.

 

[Gamri]

No new mini dump files have been generated, it seems.

When I say that the problem persists, I haven't actually had a blue screen today but the PC has restarted a couple of times.

 

[Gamri]

Another BSOD, another dump report

I'm attaching the dump report generated after the latest BSOD.

Again -- any help or guidance would be much appreciated.

 

[Shintaro]

The crash seems to be caused by a LogiTech Camera Driver:

http://www.logitech.com/en-us/support/downloads

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: lvrs64+df04

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: lvrs64

IMAGE_NAME: lvrs64.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4acc510f

STACK_COMMAND: .cxr 0xfffff88008c301f0 ; kb

FAILURE_BUCKET_ID: X64_0x7E_lvrs64+df04

BUCKET_ID: X64_0x7E_lvrs64+df04

Date and Time stamp of driver:

lvrs64.sys Wed Oct 07 19:27:59 2009

Hope this helps.

 

[Gamri]

Thanks again Shintaro.

I've updated the Logitech drivers and am hoping for the best.

Cheers.

 

[Shintaro]

OK, let us know how you go.
If it is still a problem, just upload the crashes.

 

[Gamri]

More trouble, another minidump report

Hi there,

All seemed fixed for a while, but the problem has started up again. The PC is dying a couple of times a day but the most recent dump report I have is from about a week ago.

As ever, your help is much appreciated.

 

[Shintaro]

Mate,
If you have any utilities from Nvidia, please uninstall them. For example nVidia System Management Controller. Most of those utilities are very problematic aka buggy.

 

[Gamri]

Thanks Shintaro, but I can't seem to sort this out.

I tried deleting that Nvidia stuff but it automatically re-installed when I next rebooted.

Since then I've had countless other BSODs but I only have two minidump reports (attached) as I've had to keep restoring the system to an earlier date (which seems to delete the latest minidump reports -- is that right?).

Anyway, this is driving me nuts now, so please do let me know if there is anything else I can try.

Thanks.

 

[Shintaro]

The basic things to try:

1/ Offline scan for viruses/malware: http://windows.microsoft.com/en-US/w...fender-offline
2/ Mem+ test: Memtest86+ Memory Testing

The mini dumps are not complete.

Let us know how you get on.

Hope this helps.

 

[Gamri]

Thanks again Shintaro.

Well, I ran Memtest86+ for over three hours and about half a dozen errors came up. No idea what they mean and what I can do about them though ...

I guess I have to test each memory stick individually now?

Cheers.

 

[Shintaro]

Yes, now you need to find out which stick of RAM is faulty.

If you have any questions please don't hesitate to ask.

Let us know how you go.