BSOD on windows 7 64 bit os

[vijay]

Hi,
I observed a BSOD error on my pc today, after the pc has restarted, I checked for *.dmp files in c:\windows\minidump but I could see that no dmp files has been created.

Also once the windows had restarted there was no message indicating about the crash.

When I had faced BSOD earlier I had seen *.dmp fiels and windows reporting about an error.

Kindly let me know why the dmp files are not created, what could be the issue.

Regards,
Vijay.

 

[Ross]

Hi Vijay,

could you check the event logs and report back what is found for that time period?

 

[cybercore]

Also once the windows had restarted there was no message indicating about the crash.

When I had faced BSOD earlier I had seen *.dmp fiels and windows reporting about an error.

It probably wasn't BSOD this time, but check if you have small memory dump set:

http://maximumpcguides.com/windows-7/set-windows-7-to-perform-a-small-memory-dump-after-a-bsod/

As Ross has suggested, check the event viewer for details:

http://windows.microsoft.com/en-US/windows-vista/Open-Event-Viewer

 

[vijay]

update

Hi Ross,
Thanks for the info, but my question is though this option was not enabled earlier my laptop used to generate dmp files when crashed.
Could you please let me know what went wrong here.

Regards,
Vijay.

 

[cybercore]

See if you have small memory dump set as in the post above.

 

[Ross]

Hmm.. not sure why it's suddenly stopped although it could be down to data corruption of some sort?

Try running the System files scanner.

Right-click on cmd prompt and run as admin. Then type:

sfc /scannow

Press enter. The scanner will now run through fixing anything it finds amiss..