BSOD - Happens from time to time


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Hello,

I get the BSOD from time to time, mainly when shutting down my PC.

Although this dump file is when it crashed due to trying to remove a memory stick, so not really sure what the problem is.

Thanks in advance if you can help me out guys,
 

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Hey there, welcome.

Place all the memory in, it is not the issue.

Your Razer mouse driver is responsible for the crashes. Razer is notorious and even with the latest driver, this may not be able to be fixed. You may need to use a different mouse entirely.

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [E:\Temp\Rar$DI00.618\110910-60247-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x8224a000 PsLoadedModuleList = 0x82392810
Debug session time: Tue Nov  9 14:15:52.688 2010 (UTC - 5:00)
System Uptime: 0 days 1:35:31.204
Loading Kernel Symbols
...............................................................
................................................................
................................................
Loading User Symbols
Loading unloaded module list
................
kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000047, The exception code that was not handled
Arg2: 822d46b7, The address that the exception occurred at
Arg3: 8078aa70, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000047 - An attempt was made to release a semaphore such that its maximum count would have been exceeded.

FAULTING_IP: 
nt!KeReleaseSemaphore+a7
822d46b7 cc              int     3

TRAP_FRAME:  8078aa70 -- (.trap 0xffffffff8078aa70)
ESP EDITED! New esp=8078ae20
ErrCode = 00000000
eax=00000000 ebx=82373d20 ecx=00000002 edx=00000000 esi=880573b8 edi=00000064
eip=822d46b7 esp=8078aae4 ebp=8078ae30 iopl=0         nv up ei pl nz na po nc
cs=0000  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00000202
nt!KeReleaseSemaphore+0xa7:
822d46b7 cc              int     3
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  DeviceDisplayO

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from bf27cb74 to 822d46b7

STACK_TEXT:  
8078ae30 bf27cb74 880573b8 00000000 00000001 nt!KeReleaseSemaphore+0xa7
WARNING: Stack unwind information not available. Following frames may be wrong.
8078ae5c 822b2b33 88941020 0191be28 889410d8 Salmosa+0xb74
8078aea0 90317868 8228a354 84c4a008 00000000 nt!IopfCompleteRequest+0x128
8078aed0 90318178 88577ea8 8891be28 88335398 USBPORT!USBPORT_Core_iCompleteDoneTransfer+0x6e0
8078aefc 9031b9af 85b55028 85b550f0 85b55a98 USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x33b
8078af24 90315d18 85b55028 85b55a98 85b55002 USBPORT!USBPORT_Core_UsbIocDpc_Worker+0xbc
8078af48 822b23b5 85b55aa4 85b55002 00000000 USBPORT!USBPORT_Xdpc_Worker+0x173
8078afa4 822b2218 82373d20 87f74d48 00000000 nt!KiExecuteAllDpcs+0xf9
8078aff4 822b19dc ab893bec 00000000 00000000 nt!KiRetireDpcList+0xd5
8078aff8 ab893bec 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2c
822b19dc 00000000 0000001a 00d6850f bb830000 0xab893bec


STACK_COMMAND:  kb

FOLLOWUP_IP: 
Salmosa+b74
bf27cb74 ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  Salmosa+b74

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Salmosa

IMAGE_NAME:  Salmosa.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  47e2275b

FAILURE_BUCKET_ID:  0x8E_Salmosa+b74

BUCKET_ID:  0x8E_Salmosa+b74

Followup: MachineOwner
Code:
kd> lmvm salmosa
start    end        module name
bf27c000 bf27e480   Salmosa  T (no symbols)           
    Loaded symbol image file: Salmosa.sys
    Image path: \SystemRoot\System32\Drivers\Salmosa.sys
    Image name: Salmosa.sys
    Timestamp:        Thu Mar 20 04:59:07 2008 (47E2275B)
    CheckSum:         0000256D
    ImageSize:        00002480
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Install the latest driver here and hope for the best.

Please keep us updated and post new dumps if necessary.

http://www.razersupport.com/index.php?_m=downloads&_a=view&parentcategoryid=26&pcid=76&nav=0,76

Definitely also uninstall AVG in safe mode with the tool here:

http://windows7forums.com/blue-screen-death-bsod/50402-removal-tools-antivirus-software-drivers.html

Reboot and install MSE to replace.

Then navigate to C:\Windows\System32\drivers and delete this file:

mdc8021x mdc8021x.sys Fri Nov 21 10:54:18 2003

Reboot.
 
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Hello,

Thanks for the reply. I've installed the latest drivers, so I'll see how it goes now.

Why is it that I need to uninstall AVG?

And what is MSE?

Thanks again.
 
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AVG is equally notorious and slows down the file system.

MSE is developed by Microsoft and the only antivirus that never causes bsods under any circumstances. It's the only a/v I recommend ever, along with Malwarebytes for weekly scans.

You're welcome.
 
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Ah ok, thanks for the replies.

Alright thanks for the information. If I get anymore I'll make sure to post what info there is.

Thanks again
 

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