blue screen appears whenever i start using internet


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the error is as:


Dump File : 062715-30482-01.dmp
Crash Time : 6/27/2015 10:37:13 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff880`fcefe1a0
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`05770f68
Parameter 4 : 00000000`00000005
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+748c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18869 (win7sp1_gdr.150525-0603)
Processor : x64
Crash Address : ntoskrnl.exe+748c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\062715-30482-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
Dump File Time : 6/27/2015 10:44:10 AM




Please suggest me how to solve this problem as I am not able to surf and system crashes frequently..
 

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Shintaro

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Hi,

We actually need the crash dump files.

But I would suggest you do a virus scan of your system.

  1. Download and run TDSSKiller.
    1. Accept the "End User License Agreement"
    2. Accept the "KSN Statement"
    3. Select "Change Parameters" and Select:
      • Verify file digital signatures
      • Detect TDLFS file system
      • Use KSN to scan objects
    4. When the scan is complete the log file is in C:\ It will have a name like "TDSSKiller.3.0.0.34_04.05.2014_08.05.16_log.txt"
  2. Install Malwarebytes (Free Version)
    1. Select "Threat Scan"
    2. When it is completed, please upload the log file from: C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\Logs
  3. Please download and run Windows Defender Offline.
    1. Click "Next"
    2. Click "I Accept"
    3. Select Either: (Typically it is either CD/DVD or USB)
      • CD or DVD
      • USB
      • ISO file
    4. Click "Next"
    5. It will create a CD / DVD / USB and will boot and scan your hard drive offline.
  4. Download CPU-Z and run it.
    • Go to the "About" tab
    • Click on "Save Report (.TXT) and save it to your desktop.
    • Upload the text file to the forum.
 

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