Random BSODs

Discussion in 'Windows 7 Support' started by CJoriginal, Dec 2, 2011.

  1. CJoriginal

    CJoriginal

    Joined:
    Dec 2, 2011
    Messages:
    1
    Hey guys,

    For the past few days, I have been experiencing random crashes on my computer. They started when I was playing video games such as World of Warcraft or Rift. The screen would go black and the sound looping for a few seconds before finally restarting. Sadly it now has seemed to spread onto browsers on sites such as youtube, crashing whilst a video is playing.

    No actual BSOD actually pops up however it does display as an event that a BSOD had occurred.

    I have removed AVG Free which I recently installed before the crashing started, however that does not seem to be the reason.

    I have included an older minidump with an actual crash that happened and a recent minidump that was caused manually via verifier.exe.

    Any help would be appreciated to solving this problem.
     

    Attached Files:

    CJoriginal, Dec 2, 2011
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  2. CJoriginal

    zigzag3143 Wanikiya Microsoft MVP

    Joined:
    Sep 22, 2010
    Messages:
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    Location:
    NY USA
    Driver verifier reports HIDCLASS.SYS (usually a USB driver)
    Here is the MS link for the USB fixit
    http://windows.microsoft.com/en-US/windows-vista/Tips-for-solving-problems-with-USB-devices


    You do have remnants of daemon tools causing problems

    You also have remnants of AVG causing problems.

    Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

    They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

    Use this SPTD uninstaller DuplexSecure - Downloads http://duplexsecure.com/faq

    when you're done you can use this Freeware:

    MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

    http://www.magiciso.com/download.htm

    I notice your AVG which is often at least a contributing cause of BSOD'S . Please remove and replace your AVG with Microsoft Security Essentials AT LEAST TO TEST

    http://www.avg.com/ww-en/utilities



    http://www.microsoft.com/security_essentials/
     
    zigzag3143, Dec 2, 2011
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