Photosmart C7280 installed - or is it?

Joined
Dec 17, 2009
Messages
49
Reaction score
3
OK, I have just had to rebuild my laptop (Toshiba L555 Win7 home premium x64bit) and have installed the driver and software package from the HP website.
All seemed to go well and I was given the register screens etc and it ended with Solution Centre opening up. I am able to print from my various programs but after restarting for some reason Solution centre refused to open stating that installation had not been completed (it had?)
Despite running the installation again this did not fix solution centre until I set it to run in compatability mode (WinXP)
ALSO in device manager there are two items under Other Devices with little yellow triangles beside them which state the drivers are unavailable, they are:
PCI simple communications controller
Photosmart C7200 series

Strange as the printer is working yet the system states the driver is missing?

Does anyone know what is going on here and if I need or can do anything about it. When I click on update driver I'm told windows can not find a driver, yet it is installed from the software installation?.

Thanks
 

TrainableMan

^ The World's First ^
Moderator
Joined
May 10, 2010
Messages
9,361
Reaction score
1,587
This printer is definitely marked as compatible in the W7 compatibility center. I would suggest uninstalling the HP package completely and then reboot and see what icons are showing yellow triangles at that point.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top