I have a brand new HP computer that came with Windows 7 built in it already. Sometimes it gets to the "starting windows" screen then goes to my background screen with no icons or anything else on the page. I wait 5 or 10 minutes and still nothing. So have to power down and back up. Sometimes the 2nd time it will go to the welcome screen, and work fine from there, other times it takes 3 or 4 tries. I exchanged the computer for another one of the same model and this 2nd computer is doing the same thing. A few times I even got a black screen instead of the "starting Windows" screen, but then it went to the welcome screen and worked fine after that. Other times, it starts just fine. Is there a fix for this or do I have to live with it?