SOLVED BSOD Help

[kevyb]

Hi guys I need help, my laptop keeps crashing "bad_pool_header" I've updated various drivers including the chipset.

It seem to crash when plugging in a USB stick, but it also crashes on its own too.

I have sent it back to Toshiba but they said there was no fault found with the hardware, didnt really help.

Minidump attached

Any ideas

Cheers Kev

 

[Elmer BeFuddled]

Sorry Dude, I'm a beginner in these things but that minidump is telling me nothing. As in, nothing.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffffa80063658c0, The pool entry we were looking for within the page.
Arg3: fffffa8006365940, The next pool entry.
Arg4: 000000000c08000a, (reserved)

Debugging Details:
------------------

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

Cannot get _POOL_TRACKER_BIG_PAGES type size

BUGCHECK_STR:  0x19_20

POOL_ADDRESS:  fffffa80063658c0 

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002cc924a to fffff88005bc0c61

STACK_TEXT:  
fffff800`04203c98 fffff800`02cc924a : 00000000`001fb5e7 fffffa80`05040a78 fffffa80`049f8d02 fffffa80`049f8d20 : 0xfffff880`05bc0c61
fffff800`04203ca0 00000000`001fb5e7 : fffffa80`05040a78 fffffa80`049f8d02 fffffa80`049f8d20 00000000`00000000 : 0xfffff800`02cc924a
fffff800`04203ca8 fffffa80`05040a78 : fffffa80`049f8d02 fffffa80`049f8d20 00000000`00000000 fffff800`02cc6bfc : 0x1fb5e7
fffff800`04203cb0 fffffa80`049f8d02 : fffffa80`049f8d20 00000000`00000000 fffff800`02cc6bfc 00000013`7ebf98e2 : 0xfffffa80`05040a78
fffff800`04203cb8 fffffa80`049f8d20 : 00000000`00000000 fffff800`02cc6bfc 00000013`7ebf98e2 fffffa80`049f8d20 : 0xfffffa80`049f8d02
fffff800`04203cc0 00000000`00000000 : fffff800`02cc6bfc 00000013`7ebf98e2 fffffa80`049f8d20 00000013`7ebf98e2 : 0xfffffa80`049f8d20


STACK_COMMAND:  kb

SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP:  0

BUCKET_ID:  CORRUPT_MODULELIST

Followup: MachineOwner
---------

Do you have any others that may shed some light on the matter?

 

[Nibiru2012]

You might try sending a PM to Cybercore as he has quietly assumed the role of BSOD specialist recently.

He's quite good at what he does.

 

[sdmnysimon]

theres 2 possibilities bad memory can check by using memtest. the second the power supply

 

[cybercore]

@kevyb,

1. Attach the drivers list :

http://www.nirsoft.net/utils/driverview.html


2. Attach the CPU-Z tabs - MEMORY and SPD screenshots.

 

[kevyb]

Cyber core, sorry not sure what you mean, but here are the minidumps and driver list.

Your help is very appreciated

CPU-Z tabs ?

Memory ?

Sorry if I sound an idiot lol

 

[cybercore]

Yes indeed: there is a program called CPU-Z, download and run it:

http://www.cpuid.com/softwares/cpu-z.html

Take 2 screenshots:

- one of the "memory" tab
- one of the "SPD" tab

 

[cybercore]

1. Your BSOD's were caused by Realtek USB Mass Storage Driver, update it:

RtsUStor.sys Fri Dec 25 03:03:09 2009


2. Uninstall Sophos Anti-Virus and then replace it with MSE:

www.microsoft.com/security_essentials/


3. Update drivers:

pgeffect.sys Mon Jun 22 05:00:11 2009
Toshiba Web Camera

tosrfcom.sys Tue Jul 28 06:18:20 2009
Toshiba Bluetooth

TVALZFL.sys Fri Jun 19 06:05:44 2009
TVALZ_O.SYS Mon Jul 13 22:19:26 2009
TOSHIBA TVALZ

HECIx64.sys Thu Sep 17 15:54:16 2009
Intel Management Engine Interface
http://www.intel.com/support/detect.htm

dne64x.sys Mon Nov 10 20:01:24 2008
Deterministic Network Enhancer for NDIS 5.1

aksdf.sys Fri Sep 18 09:04:24 2009
Aladdin Knowledge Systems Ltd.





Crash Dumps:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\D M P\DMP\010411-18720-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c4b000 PsLoadedModuleList = 0xfffff800`02e88e50
Debug session time: Tue Jan  4 13:18:23.793 2011 (UTC - 5:00)
System Uptime: 0 days 0:18:11.385
Loading Kernel Symbols
...............................................................
................................................................
..................................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {20, fffffa8005227540, fffffa80052275c0, c080004}

Unable to load image \SystemRoot\System32\Drivers\RtsUStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RtsUStor.sys
*** ERROR: Module load completed but symbols could not be loaded for RtsUStor.sys
Probably caused by : RtsUStor.sys ( RtsUStor+106b3 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffffa8005227540, The pool entry we were looking for within the page.
Arg3: fffffa80052275c0, The next pool entry.
Arg4: 000000000c080004, (reserved)

Debugging Details:
------------------


BUGCHECK_STR:  0x19_20

POOL_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ef30e0
 fffffa8005227540 

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  NBAgent.exe

CURRENT_IRQL:  1

IRP_ADDRESS:  00000000bfffffc6

LAST_CONTROL_TRANSFER:  from fffff80002dee6d3 to fffff80002cbb740

STACK_TEXT:  
fffff880`08611f98 fffff800`02dee6d3 : 00000000`00000019 00000000`00000020 fffffa80`05227540 fffffa80`052275c0 : nt!KeBugCheckEx
fffff880`08611fa0 fffff800`02cdad9e : 00000000`a0000003 fffff880`02f74c55 fffff880`20206f49 fffff880`08612380 : nt!ExDeferredFreePool+0x12c4
fffff880`08612050 fffff800`02cbe0dd : 00000000`c000003e fffff880`02f72bb6 fffffa80`055d0001 00000000`00000000 : nt!IopCompleteRequest+0x5ce
fffff880`08612120 fffff880`02f716b3 : ffffffff`00000000 fffffa80`00000000 fffffa80`054a0bf0 00000000`00000000 : nt!IopfCompleteRequest+0x75d
fffff880`08612200 ffffffff`00000000 : fffffa80`00000000 fffffa80`054a0bf0 00000000`00000000 fffff880`03163180 : RtsUStor+0x106b3
fffff880`08612208 fffffa80`00000000 : fffffa80`054a0bf0 00000000`00000000 fffff880`03163180 fffff880`08612400 : 0xffffffff`00000000
fffff880`08612210 fffffa80`054a0bf0 : 00000000`00000000 fffff880`03163180 fffff880`08612400 00000001`04f00003 : 0xfffffa80`00000000
fffff880`08612218 00000000`00000000 : fffff880`03163180 fffff880`08612400 00000001`04f00003 fffffa80`0528d460 : 0xfffffa80`054a0bf0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
RtsUStor+106b3
fffff880`02f716b3 ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  RtsUStor+106b3

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: RtsUStor

IMAGE_NAME:  RtsUStor.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4b3471bd

FAILURE_BUCKET_ID:  X64_0x19_20_RtsUStor+106b3

BUCKET_ID:  X64_0x19_20_RtsUStor+106b3

Followup: MachineOwner
---------

Drivers:

start             end                 module name
fffff880`00f62000 fffff880`00fb9000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`01b41000 fffff880`01bcb000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`052b6000 fffff880`052cc000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`07948000 fffff880`07959580   aksdf    aksdf.sys    Fri Sep 18 09:04:24 2009 (4AB38558)
fffff880`0795a000 fffff880`07979f00   aksfridge aksfridge.sys Wed Aug 19 09:38:43 2009 (4A8C0063)
fffff880`0129b000 fffff880`012a6000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`0125d000 fffff880`01266000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01266000 fffff880`01290000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`04a6a000 fffff880`05115000   atikmdag atikmdag.sys Tue Apr 27 01:38:54 2010 (4BD6786E)
fffff880`04668000 fffff880`0469e000   atikmpag atikmpag.sys Mon Apr 26 22:17:24 2010 (4BD64934)
fffff880`00e2b000 fffff880`00e37000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`052de000 fffff880`055cd000   bcmwl664 bcmwl664.sys Thu Jan 21 22:30:58 2010 (4B591BF2)
fffff880`04575000 fffff880`0457c000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`01a95000 fffff880`01aa6000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`06915000 fffff880`06933000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`02875000 fffff880`02885000   BthEnum  BthEnum.sys  Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`02885000 fffff880`028a5000   bthpan   bthpan.sys   Mon Jul 13 20:07:00 2009 (4A5BCC24)
fffff880`02e00000 fffff880`02e8c000   bthport  bthport.sys  Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`02fae000 fffff880`02fc6000   BTHUSB   BTHUSB.sys   Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`02f9d000 fffff880`02fae000   btusbflt btusbflt.sys Thu Apr 08 21:11:36 2010 (4BBE7EC8)
fffff960`006a0000 fffff960`006c7000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`04512000 fffff880`0453c000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`058b9000 fffff880`0596d000   CHDMI64  CHDMI64.sys  Fri Mar 05 13:58:22 2010 (4B91544E)
fffff880`02e9d000 fffff880`02f50000   CHDRT64  CHDRT64.sys  Wed Mar 31 02:18:52 2010 (4BB2E94C)
fffff880`00cc8000 fffff880`00d88000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01b03000 fffff880`01b33000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c6a000 fffff880`00cc8000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`055da000 fffff880`055de500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`01364000 fffff880`013d7000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`00e22000 fffff880`00e2b000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`052a6000 fffff880`052b6000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`059ef000 fffff880`059fd000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`090f9000 fffff880`09186000   CVPNDRVA CVPNDRVA.sys Tue Feb 16 09:36:01 2010 (4B7AAD51)
fffff880`01a77000 fffff880`01a95000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`01a68000 fffff880`01a77000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01aed000 fffff880`01b03000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04a15000 fffff880`04a41000   dne64x   dne64x.sys   Mon Nov 10 20:01:24 2008 (4918D964)
fffff880`059aa000 fffff880`059cc000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`044fe000 fffff880`04511000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`042f6000 fffff880`044fe000   dump_iaStor dump_iaStor.sys Fri Jan 15 15:21:57 2010 (4B50CE65)
fffff880`02e8c000 fffff880`02e98000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`0469e000 fffff880`04792000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`05115000 fffff880`0515b000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`02fc6000 fffff880`02ffc000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`012f2000 fffff880`01306000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`012a6000 fffff880`012f2000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0142b000 fffff880`01435000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01ab3000 fffff880`01aed000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01aa6000 fffff880`01aae000   FwLnk    FwLnk.sys    Mon Jul 06 20:51:41 2009 (4A529C1D)
fffff880`0168b000 fffff880`016d5000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02c02000 fffff800`02c4b000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`0797a000 fffff880`079c7c00   hardlock hardlock.sys Mon Feb 02 10:34:08 2009 (49871270)
fffff880`069e9000 fffff880`069f5000   hcmon    hcmon.sys    Thu Nov 11 14:44:25 2010 (4CDC4799)
fffff880`0515b000 fffff880`0517f000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`0517f000 fffff880`05190000   HECIx64  HECIx64.sys  Thu Sep 17 15:54:16 2009 (4AB293E8)
fffff880`028a5000 fffff880`028c3000   hidbth   hidbth.sys   Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`028c3000 fffff880`028dc000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`028dc000 fffff880`028e4080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`0684d000 fffff880`06915000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`016ea000 fffff880`016f3000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`055df000 fffff880`055fd000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01055000 fffff880`0125d000   iaStor   iaStor.sys   Fri Jan 15 15:21:57 2010 (4B50CE65)
fffff880`05290000 fffff880`052a6000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`05200000 fffff880`0520f000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00bb1000 fffff800`00bbb000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`0461a000 fffff880`0465d000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`01400000 fffff880`0141a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`059cc000 fffff880`059d1200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`04a00000 fffff880`04a15000   L1C62x64 L1C62x64.sys Mon Feb 22 04:51:51 2010 (4B8253B7)
fffff880`028f2000 fffff880`02907000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`013d7000 fffff880`013fa000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c12000 fffff880`00c56000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`05835000 fffff880`05843000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`0526e000 fffff880`0527d000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`028e5000 fffff880`028f2000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00d88000 fffff880`00da2000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`06933000 fffff880`0694b000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`0694b000 fffff880`06978000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`06978000 fffff880`069c6000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`069c6000 fffff880`069e9000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`01290000 fffff880`0129b000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`045da000 fffff880`045e5000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fc2000 fffff880`00fcc000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01306000 fffff880`01364000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`01a5d000 fffff880`01a68000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`017e6000 fffff880`017f8000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`016f4000 fffff880`017e6000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`052cc000 fffff880`052d8000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`0295a000 fffff880`0296d000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`04792000 fffff880`047c1000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`058a4000 fffff880`058b9000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`042c0000 fffff880`042cf000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`0422b000 fffff880`04270000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`045e5000 fffff880`045f6000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01a51000 fffff880`01a5d000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02c4b000 fffff800`03227000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`0145b000 fffff880`015fe000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`0456c000 fffff880`04575000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`02907000 fffff880`0295a000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`04284000 fffff880`042aa000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00e0d000 fffff880`00e22000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00fcc000 fffff880`00fff000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00ea8000 fffff880`00eaf000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00da2000 fffff880`00db2000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`0141a000 fffff880`0142b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`08818000 fffff880`088be000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`0582e000 fffff880`05834e80   pgeffect pgeffect.sys Mon Jun 22 05:00:11 2009 (4A3F481B)
fffff880`0596d000 fffff880`059aa000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c56000 fffff880`00c6a000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`04a41000 fffff880`04a65000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`047c1000 fffff880`047dc000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`047dc000 fffff880`047fd000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`04600000 fffff880`0461a000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`01a00000 fffff880`01a51000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`045bf000 fffff880`045c8000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`045c8000 fffff880`045d1000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`045d1000 fffff880`045da000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`00db2000 fffff880`00dec000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`02849000 fffff880`02875000   rfcomm   rfcomm.sys   Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`0296d000 fffff880`02985000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`02f61000 fffff880`02f9d000   RtsUStor RtsUStor.sys Fri Dec 25 03:03:09 2009 (4B3471BD)
fffff880`0453c000 fffff880`0456c000   savonaccess savonaccess.sys Thu Jul 30 08:40:03 2009 (4A7194A3)
fffff880`088be000 fffff880`088c9000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`016e2000 fffff880`016ea000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`09063000 fffff880`090f9000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`0891e000 fffff880`08985000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`088c9000 fffff880`088f6000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`052d8000 fffff880`052d9480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`0521a000 fffff880`0526c000   SynTP    SynTP.sys    Wed Mar 10 21:02:01 2010 (4B984F19)
fffff880`01801000 fffff880`019fe000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`088f6000 fffff880`08908000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`05286000 fffff880`05290000   tdcmdpst tdcmdpst.sys Thu Jul 30 04:39:35 2009 (4A715C47)
fffff880`0421e000 fffff880`0422b000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`04200000 fffff880`0421e000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`042e2000 fffff880`042f6000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`02f50000 fffff880`02f61000   tosporte tosporte.sys Tue Jun 16 06:48:47 2009 (4A37788F)
fffff880`042cf000 fffff880`042e1a00   tosrfcom tosrfcom.sys Tue Jul 28 06:18:20 2009 (4A6ED06C)
fffff880`0527d000 fffff880`05286000   tosrfec  tosrfec.sys  Mon Jun 01 02:58:53 2009 (4A237C2D)
fffff960`00580000 fffff960`0058a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`01435000 fffff880`0145b000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`016dd000 fffff880`016e1e00   TVALZ_O  TVALZ_O.SYS  Mon Jul 13 22:19:26 2009 (4A5BEB2E)
fffff880`045f6000 fffff880`045fd000   TVALZFL  TVALZFL.sys  Fri Jun 19 06:05:44 2009 (4A3B62F8)
fffff880`01be6000 fffff880`01bf8000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`059d2000 fffff880`059ef000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`0526c000 fffff880`0526df00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`05190000 fffff880`051a1000   usbehci  usbehci.sys  Fri Dec 04 02:26:02 2009 (4B18B98A)
fffff880`0584a000 fffff880`058a4000   usbhub   usbhub.sys   Fri Dec 04 02:26:39 2009 (4B18B9AF)
fffff880`051a1000 fffff880`051f7000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`05800000 fffff880`0582d200   usbvideo usbvideo.sys Wed Mar 03 23:40:57 2010 (4B8F39D9)
fffff880`00e00000 fffff880`00e0d000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`0457c000 fffff880`0458a000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`0458a000 fffff880`045af000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`06800000 fffff880`06818000   vmci     vmci.sys     Thu Nov 11 14:11:58 2010 (4CDC3FFE)
fffff880`0520f000 fffff880`0521a000   VMkbd    VMkbd.sys    Thu Nov 11 15:35:18 2010 (4CDC5386)
fffff880`0465d000 fffff880`04667000   VMNET    VMNET.SYS    Mon Aug 10 08:04:50 2009 (4A800CE2)
fffff880`051f7000 fffff880`051ff000   vmnetadapter vmnetadapter.sys Mon Aug 10 08:04:53 2009 (4A800CE5)
fffff880`08908000 fffff880`08912000   vmnetuserif vmnetuserif.sys Thu Nov 11 14:59:16 2010 (4CDC4B14)
fffff880`07872000 fffff880`07948000   vmx86    vmx86.sys    Thu Nov 11 16:23:08 2010 (4CDC5EBC)
fffff880`00e37000 fffff880`00e4c000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e4c000 fffff880`00ea8000   volmgrx  volmgrx.sys  unavailable (00000000)
fffff880`01000000 fffff880`0104c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`08912000 fffff880`0891e000   vstor2_ws60 vstor2-ws60.sys Thu Aug 19 16:28:39 2010 (4C6D93F7)
fffff880`055cd000 fffff880`055da000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`042aa000 fffff880`042c0000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`02985000 fffff880`0298f000   vwifimp  vwifimp.sys  Mon Jul 13 20:07:28 2009 (4A5BCC40)
fffff880`01bcb000 fffff880`01be6000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`045af000 fffff880`045bf000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`016d5000 fffff880`016dd000   wd       wd.sys       Mon Jul 13 19:19:55 2009 (4A5BC11B)
fffff880`00eaf000 fffff880`00f53000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f53000 fffff880`00f62000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`0427b000 fffff880`04284000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000d0000 fffff960`003e0000   win32k   win32k.sys   Tue Oct 19 23:08:46 2010 (4CBE5D3E)
fffff880`00fb9000 fffff880`00fc2000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`04270000 fffff880`0427b000   ws2ifsl  ws2ifsl.sys  Mon Jul 13 20:10:33 2009 (4A5BCCF9)
fffff880`02828000 fffff880`02849000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`09186000 fffff880`091b7000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`08985000 fffff880`089f6000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`01b33000 fffff880`01b41000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`042f7000 fffff880`044ff000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00208000
fffff880`044ff000 fffff880`04512000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

 

[kevyb]

screen grabs from CPZ

 

[Elmer BeFuddled]

Hey kevyb (love your name by the way) can you post a screen shot of the spd tab. I think you did the cpu tab in error. Cybercore needs the spd tab.

 

[kevyb]

SPD file attached

Webcam = done
Bluetooth = done
Antivirus = done
TVALZ = cant find this one
Intel Management Engine Interface = doesnt seem to be a ver for windows 7?
Aladdin Knowledge Systems Ltd. = no idea what this is
Deterministic Network Enhancer for NDIS 5.1 = again dont know what it is

 

[cybercore]

The memory settings look right, 533 Mhz 7-7-7-20.


If you have no idea what they are and can't find them in Control Panel >> Programs and Components, then navigate to C:\Windows\system32\drivers and rename these two files to .old:

dne64x.sys Mon Nov 10 20:01:24 2008
Deterministic Network Enhancer for NDIS 5.1
Deterministic Network Enhancer' is a type of driver for supporting VPN software's for security and optimization of network traffic. It usually comes with the installation of Juniper and CISCO VPN client. Please check if you have got any application of the Network Interface Card Installed with VPN support.



aksdf.sys Fri Sep 18 09:04:24 2009
Aladdin Knowledge Systems Ltd.
http://www.safenet-inc.com/?aldn=true

 

[kevyb]

sorry guys, but I lost the will to live and formated the pile of junk. See how that goes. Thanks for trying

 

[cybercore]

You are welcome and good luck.