Bluetooth woes


J

Jason

I purchased a RocketFish USB BT adapter at Best Buy. When I
try to install its software, the installer reports that a
later version of the driver(s) is already installed and
quits. Unfortunately the adapter doesn't seem to work
properly with those drivers.

I investigated getting rid of them, but nothing I've done
seems to work. Does anybody know how to expunge every trace
of the built-in drivers?

TIA

Jason
 
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G

Gene E. Bloch

I purchased a RocketFish USB BT adapter at Best Buy. When I
try to install its software, the installer reports that a
later version of the driver(s) is already installed and
quits. Unfortunately the adapter doesn't seem to work
properly with those drivers.

I investigated getting rid of them, but nothing I've done
seems to work. Does anybody know how to expunge every trace
of the built-in drivers?

TIA

Jason
1. Look for new drivers on the maker's site, if you can figure it out.
Since IIRC RocketFish is a Best Buy house brand, that might not be easy.

2. Return the device and buy another brand.
 
J

Jason

1. Look for new drivers on the maker's site, if you can figure it out.
Since IIRC RocketFish is a Best Buy house brand, that might not be easy.

2. Return the device and buy another brand.
It's made by Broadcom. On RF's website, it vectors you off
to Bcom for driver downloads. I tried it and got the
complaint about down-level drivers. I'm still trying to
figure out how to get rid of the installed drivers and
cannot so far.
 
P

Paul

Gene said:
1. Look for new drivers on the maker's site, if you can figure it out.
Since IIRC RocketFish is a Best Buy house brand, that might not be easy.

2. Return the device and buy another brand.
If you need a "second source" for drivers, it starts by
consulting Device Manager, Properties, and look at the
Hardware ID value. Then, Google to find a match for the
Hardware ID. Say the chipset is made by BroadCom. Then
start looking for what other people use, with their BroadCom
Bluetooth devices, for a driver.

It could be this one, for example. That's the only one that
matches the available info.

RF-MRBTAD

http://www.bestbuy.com/site/Rocketfish™+-+Micro+Bluetooth+USB+Adapter/8820886.p?id=1207351932175&skuId=8820886&st=RocketFish USB BT&cp=1&lp=1

A poster struggles with that beast, here.

http://community.rocketfishproducts.com/t5/Computer-Accessories/Bluetooth-Adapter-Model-RF-MRBTAD-NOT-DETECTED-BY-BROADCOM/td-p/4591

Example of Broadcom driver site.

http://www.broadcom.com/support/bluetooth/update.php

According to that page, the device is supposed to be plugged
in when doing the install, so that answers that question.

Just a guess,

Paul
 
P

Paul

Jason said:
It's made by Broadcom. On RF's website, it vectors you off
to Bcom for driver downloads. I tried it and got the
complaint about down-level drivers. I'm still trying to
figure out how to get rid of the installed drivers and
cannot so far.
Geez. I download a 12MB file from the Broadcom site,
and it isn't actually a driver.

How quaint. A 12MB gatekeeper. What a waste.

http://img171.imageshack.us/img171/8238/quaint.gif

Paul
 
G

Gene E. Bloch

It's made by Broadcom. On RF's website, it vectors you off
to Bcom for driver downloads. I tried it and got the
complaint about down-level drivers. I'm still trying to
figure out how to get rid of the installed drivers and
cannot so far.
I'm of no help there, but I *think* that drivers are harmless if the
device is not plugged in.

Wait a minute. Maybe I am of some help.

In Device Manager's View menu is the item "Show hidden devices". That
sometimes shows more than you can see otherwise, especially if you boot
into Safe Mode.
 
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J

Jason

1. Look for new drivers on the maker's site, if you can figure it out.
Since IIRC RocketFish is a Best Buy house brand, that might not be easy.

2. Return the device and buy another brand.
If you need a "second source" for drivers, it starts by
consulting Device Manager, Properties, and look at the
Hardware ID value. Then, Google to find a match for the
Hardware ID. Say the chipset is made by BroadCom. Then
start looking for what other people use, with their BroadCom
Bluetooth devices, for a driver.

It could be this one, for example. That's the only one that
matches the available info.

RF-MRBTAD

http://www.bestbuy.com/site/Rocketfish™+-+Micro+Bluetooth+USB+Adapter/8820886.p?id=1207351932175&skuId=8820886&st=RocketFish USB BT&cp=1&lp=1

A poster struggles with that beast, here.

http://community.rocketfishproducts.com/t5/Computer-Accessories/Bluetooth-Adapter-Model-RF-MRBTAD-NOT-DETECTED-BY-BROADCOM/td-p/4591

Example of Broadcom driver site.

http://www.broadcom.com/support/bluetooth/update.php

According to that page, the device is supposed to be plugged
in when doing the install, so that answers that question.

Just a guess,

Paul[/QUOTE]

That's unusual, but I plugged it in per the directions. Didn't work.
 
J

Jason

I'm of no help there, but I *think* that drivers are harmless if the
device is not plugged in.

Wait a minute. Maybe I am of some help.

In Device Manager's View menu is the item "Show hidden devices". That
sometimes shows more than you can see otherwise, especially if you boot
into Safe Mode.
I did the Hidden Devices business - found some items, uninstalled them,
but when I tried again to install the driver it complained that it
was older than the one there. :-(
 
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G

Gene E. Bloch

I did the Hidden Devices business - found some items, uninstalled them,
but when I tried again to install the driver it complained that it
was older than the one there. :-(
Did you try it in Safe Mode?

Those ideas are all I can guess at, so I can't do any more to help,
sorry.
 

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