System Service Exception

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Jul 12, 2012
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Laptop keeps crashing... sometimes it's this, sometimes it says memory management, sometimes it says IRQL not less or equal, and sometimes it doesn't say anything at all.
Ever since I let my brother use my laptop, it has never been the same. =(
Oh yeah, it also won't update. Update fails to install when the computer restarts.
Windows 7 Service Pack for x64-based systems (KB976932)
 

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