O.T. Hp printer

Discussion in 'alt.windows7.general' started by housetrained, Jun 9, 2010.

  1. housetrained

    housetrained Guest

    Anyone know how to make an HP Officejet Pro 8000 print using the black
    cartridge only?
    --
    John the West Ham fan


    <><
    housetrained, Jun 9, 2010
    #1
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  2. housetrained

    Dave Guest

    "housetrained" <> wrote in message
    news:4c0fbc56$0$4223$...
    > Anyone know how to make an HP Officejet Pro 8000 print using the black
    > cartridge only?
    > --
    > John the West Ham fan
    >
    >
    > <><
    >
    >


    I have the 8500 and once the sensors detect empty color cartridges it won't
    print anymore. Don't know of a workaround, wish I did.
    Dave
    Dave, Jun 9, 2010
    #2
    1. Advertising

  3. Dave wrote:
    >
    > "housetrained" <> wrote in message
    > news:4c0fbc56$0$4223$...
    >> Anyone know how to make an HP Officejet Pro 8000 print using the
    >> black cartridge only? -- John the West Ham fan
    >>
    >> <><
    >>
    >>

    >
    > I have the 8500 and once the sensors detect empty color cartridges it
    > won't print anymore. Don't know of a workaround, wish I did.


    Since printers are designed for the express purpose of selling ink, it
    probably isn't possible.

    --
    Crash

    One man's weed is another man's wildflower.
    Dave \Crash\ Dummy, Jun 9, 2010
    #3
  4. housetrained

    Char Jackson Guest

    On Wed, 9 Jun 2010 17:07:53 +0100, "housetrained"
    <> wrote:

    >Anyone know how to make an HP Officejet Pro 8000 print using the black
    >cartridge only?


    My Epson print driver has an option in the Advanced settings called
    "Black Ink Only". Do you see anything similar for your HP?

    Printers->Epson XYZ->Print Preferences->Advanced->Black Ink Only
    Char Jackson, Jun 9, 2010
    #4
  5. On Wed, 9 Jun 2010 17:07:53 +0100, housetrained wrote:

    > Anyone know how to make an HP Officejet Pro 8000 print using the black
    > cartridge only?


    Most printer drivers I have used have an option to print black & white
    instead of color.

    When I choose File | Print, I can click on a button called Properties. In
    the Main tab there is a button called "Grayscale Printing".

    Since this is a Canon, your mileage is sure to vary, but the above might
    give you an idea how to find it in your case.

    This is not guaranteed to use only black ink, but give it a try.

    --
    Gene E. Bloch (Stumbling Bloch)
    Gene E. Bloch, Jun 9, 2010
    #5
  6. housetrained

    Trev Guest

    "Gene E. Bloch" <> wrote in message
    news:yyg5t01v8el6$.1pxphsci2f0bh$...
    > On Wed, 9 Jun 2010 17:07:53 +0100, housetrained wrote:
    >
    >> Anyone know how to make an HP Officejet Pro 8000 print using the black
    >> cartridge only?

    >
    > Most printer drivers I have used have an option to print black & white
    > instead of color.
    >
    > When I choose File | Print, I can click on a button called Properties. In
    > the Main tab there is a button called "Grayscale Printing".


    My HP mdoes that but then you can select High Quality or Black and Gray
    Cartridges only But not Black only
    >
    > Since this is a Canon, your mileage is sure to vary, but the above might
    > give you an idea how to find it in your case.
    >
    > This is not guaranteed to use only black ink, but give it a try.
    >
    > --
    > Gene E. Bloch (Stumbling Bloch)
    Trev, Jun 9, 2010
    #6
  7. On Wed, 9 Jun 2010 19:39:52 +0100, "Trev" <
    invalid> wrote:

    >
    >"Gene E. Bloch" <> wrote in message
    >news:yyg5t01v8el6$.1pxphsci2f0bh$...
    >> On Wed, 9 Jun 2010 17:07:53 +0100, housetrained wrote:
    >>
    >>> Anyone know how to make an HP Officejet Pro 8000 print using the black
    >>> cartridge only?

    >>
    >> Most printer drivers I have used have an option to print black & white
    >> instead of color.
    >>
    >> When I choose File | Print, I can click on a button called Properties. In
    >> the Main tab there is a button called "Grayscale Printing".

    >
    >My HP mdoes that but then you can select High Quality or Black and Gray
    >Cartridges only But not Black only
    >>


    There is Print in color/Print in grayscale and then High Quality or
    Black Ink Only on my F2480.

    Steve

    --
    Neural Planner Software Ltd www.NPSL1.com
    EasyNN-plus. Neural Networks plus. www.easynn.com
    SwingNN. Forecast with Neural Networks. www.swingnn.com
    JustNN. Just Neural Networks. www.justnn.com
    Stephen Wolstenholme, Jun 9, 2010
    #7
  8. housetrained

    housetrained Guest

    Yes, you are right but even when Black only is invoked it refuses to print
    until the yellow "empty" cartridge is replaced. Grrrrrrrrrrr!
    --
    John the West Ham fan


    <><


    "Stephen Wolstenholme" <> wrote in message
    news:...
    > On Wed, 9 Jun 2010 19:39:52 +0100, "Trev" <
    > invalid> wrote:
    >
    >>
    >>"Gene E. Bloch" <> wrote in message
    >>news:yyg5t01v8el6$.1pxphsci2f0bh$...
    >>> On Wed, 9 Jun 2010 17:07:53 +0100, housetrained wrote:
    >>>
    >>>> Anyone know how to make an HP Officejet Pro 8000 print using the black
    >>>> cartridge only?
    >>>
    >>> Most printer drivers I have used have an option to print black & white
    >>> instead of color.
    >>>
    >>> When I choose File | Print, I can click on a button called Properties.
    >>> In
    >>> the Main tab there is a button called "Grayscale Printing".

    >>
    >>My HP mdoes that but then you can select High Quality or Black and Gray
    >>Cartridges only But not Black only
    >>>

    >
    > There is Print in color/Print in grayscale and then High Quality or
    > Black Ink Only on my F2480.
    >
    > Steve
    >
    > --
    > Neural Planner Software Ltd www.NPSL1.com
    > EasyNN-plus. Neural Networks plus. www.easynn.com
    > SwingNN. Forecast with Neural Networks. www.swingnn.com
    > JustNN. Just Neural Networks. www.justnn.com
    housetrained, Jun 9, 2010
    #8
  9. housetrained

    Dave Guest

    "Dave "Crash" Dummy" <> wrote in message
    news:OEQPn.46377$...
    > Dave wrote:
    >>
    >> "housetrained" <> wrote in message
    >> news:4c0fbc56$0$4223$...
    >>> Anyone know how to make an HP Officejet Pro 8000 print using the
    >>> black cartridge only? -- John the West Ham fan
    >>>
    >>> <><
    >>>
    >>>

    >>
    >> I have the 8500 and once the sensors detect empty color cartridges it
    >> won't print anymore. Don't know of a workaround, wish I did.

    >
    > Since printers are designed for the express purpose of selling ink, it
    > probably isn't possible.
    >
    > --
    > Crash
    >
    > One man's weed is another man's wildflower.


    And they love their inks dearly, cost me over $130 for the XL cartridges not
    too long ago. They have to be making a lot off those.
    Dave, Jun 10, 2010
    #9
  10. housetrained

    Canuck57 Guest

    On 09/06/2010 10:07 AM, housetrained wrote:

    > Anyone know how to make an HP Officejet Pro 8000 print using the black
    > cartridge only?


    Me, I gave up on mine. After putzing with the cartriges once too often
    to get them to work dumping 1/4 of them to fush for about 20 prints -- I
    dropped it into file 13 and replaced it with a Brother Laserjet.
    Haven't wasted any time putzing with cartridges since. HP has lost me as
    a customer, I am not sure I would take one if it was free with 3 sets of
    cartridges.

    --
    Liberalism - a disease of envy, greed, entitlement and KAOS.
    Canuck57, Jun 10, 2010
    #10
  11. housetrained

    Canuck57 Guest

    On 09/06/2010 12:39 PM, Trev wrote:
    >
    > "Gene E. Bloch" <> wrote in message
    > news:yyg5t01v8el6$.1pxphsci2f0bh$...
    >> On Wed, 9 Jun 2010 17:07:53 +0100, housetrained wrote:
    >>
    >>> Anyone know how to make an HP Officejet Pro 8000 print using the black
    >>> cartridge only?

    >>
    >> Most printer drivers I have used have an option to print black & white
    >> instead of color.
    >>
    >> When I choose File | Print, I can click on a button called Properties. In
    >> the Main tab there is a button called "Grayscale Printing".

    >
    > My HP mdoes that but then you can select High Quality or Black and Gray
    > Cartridges only But not Black only
    >>
    >> Since this is a Canon, your mileage is sure to vary, but the above might
    >> give you an idea how to find it in your case.
    >>
    >> This is not guaranteed to use only black ink, but give it a try.
    >>
    >> --
    >> Gene E. Bloch (Stumbling Bloch)



    I tried that, worked good until you wanted color. Then you had to
    purse/clean 4 or 5 times before they worked again. Losing ink like
    crazy of course. HP is totally wasteful at this.

    Initially HP ink jets were good, but in the alst 4-5 years they have
    become the biggest time wasting POC out there.

    I used to have a Canon BJ600, all colors were seperate and it would work
    on black only. Best idea going. But for HP, it is about screwing the
    consumer on cartridges.

    --
    Liberalism - a disease of envy, greed, entitlement and KAOS.
    Canuck57, Jun 10, 2010
    #11
  12. On Wed, 09 Jun 2010 18:42:33 -0600, Canuck57 wrote:

    > On 09/06/2010 12:39 PM, Trev wrote:
    >>
    >> "Gene E. Bloch" <> wrote in message
    >> news:yyg5t01v8el6$.1pxphsci2f0bh$...
    >>> On Wed, 9 Jun 2010 17:07:53 +0100, housetrained wrote:
    >>>
    >>>> Anyone know how to make an HP Officejet Pro 8000 print using the black
    >>>> cartridge only?
    >>>
    >>> Most printer drivers I have used have an option to print black & white
    >>> instead of color.
    >>>
    >>> When I choose File | Print, I can click on a button called Properties. In
    >>> the Main tab there is a button called "Grayscale Printing".

    >>
    >> My HP mdoes that but then you can select High Quality or Black and Gray
    >> Cartridges only But not Black only
    >>>
    >>> Since this is a Canon, your mileage is sure to vary, but the above might
    >>> give you an idea how to find it in your case.
    >>>
    >>> This is not guaranteed to use only black ink, but give it a try.
    >>>
    >>> --
    >>> Gene E. Bloch (Stumbling Bloch)

    >
    >
    > I tried that, worked good until you wanted color. Then you had to
    > purse/clean 4 or 5 times before they worked again. Losing ink like
    > crazy of course. HP is totally wasteful at this.


    Ouch! I'm glad I moved to another brand :-(

    > Initially HP ink jets were good, but in the alst 4-5 years they have
    > become the biggest time wasting POC out there.
    >
    > I used to have a Canon BJ600, all colors were seperate and it would work
    > on black only. Best idea going. But for HP, it is about screwing the
    > consumer on cartridges.


    That's the other brand I chose...I have a Canon MX850 all-in-one. It's
    served us well for a couple of years now. The only problem is once it a
    while it loses it's mind & we have to turn it off for a few seconds.

    --
    Gene E. Bloch (Stumbling Bloch)
    Gene E. Bloch, Jun 10, 2010
    #12
  13. On Wed, 9 Jun 2010 17:56:56 -0700, Gene E. Bloch wrote:

    > On Wed, 09 Jun 2010 18:42:33 -0600, Canuck57 wrote:
    >
    >> On 09/06/2010 12:39 PM, Trev wrote:
    >>>
    >>> "Gene E. Bloch" <> wrote in message
    >>> news:yyg5t01v8el6$.1pxphsci2f0bh$...
    >>>> On Wed, 9 Jun 2010 17:07:53 +0100, housetrained wrote:
    >>>>
    >>>>> Anyone know how to make an HP Officejet Pro 8000 print using the black
    >>>>> cartridge only?
    >>>>
    >>>> Most printer drivers I have used have an option to print black & white
    >>>> instead of color.
    >>>>
    >>>> When I choose File | Print, I can click on a button called Properties. In
    >>>> the Main tab there is a button called "Grayscale Printing".
    >>>
    >>> My HP mdoes that but then you can select High Quality or Black and Gray
    >>> Cartridges only But not Black only
    >>>>
    >>>> Since this is a Canon, your mileage is sure to vary, but the above might
    >>>> give you an idea how to find it in your case.
    >>>>
    >>>> This is not guaranteed to use only black ink, but give it a try.
    >>>>
    >>>> --
    >>>> Gene E. Bloch (Stumbling Bloch)

    >>
    >>
    >> I tried that, worked good until you wanted color. Then you had to
    >> purse/clean 4 or 5 times before they worked again. Losing ink like
    >> crazy of course. HP is totally wasteful at this.

    >
    > Ouch! I'm glad I moved to another brand :-(
    >
    >> Initially HP ink jets were good, but in the alst 4-5 years they have
    >> become the biggest time wasting POC out there.
    >>
    >> I used to have a Canon BJ600, all colors were seperate and it would work
    >> on black only. Best idea going. But for HP, it is about screwing the
    >> consumer on cartridges.

    >
    > That's the other brand I chose...I have a Canon MX850 all-in-one. It's
    > served us well for a couple of years now. The only problem is once it a
    > while it loses it's mind & we have to turn it off for a few seconds.


    "its" - no apostrophe :)

    --
    Gene E. Bloch (Stumbling Bloch)
    Gene E. Bloch, Jun 10, 2010
    #13
  14. housetrained

    Dave Guest

    "Canuck57" <> wrote in message
    news:0yWPn.3241$...
    > On 09/06/2010 12:39 PM, Trev wrote:
    >>
    >> "Gene E. Bloch" <> wrote in message
    >> news:yyg5t01v8el6$.1pxphsci2f0bh$...
    >>> On Wed, 9 Jun 2010 17:07:53 +0100, housetrained wrote:
    >>>
    >>>> Anyone know how to make an HP Officejet Pro 8000 print using the black
    >>>> cartridge only?
    >>>
    >>> Most printer drivers I have used have an option to print black & white
    >>> instead of color.
    >>>
    >>> When I choose File | Print, I can click on a button called Properties.
    >>> In
    >>> the Main tab there is a button called "Grayscale Printing".

    >>
    >> My HP mdoes that but then you can select High Quality or Black and Gray
    >> Cartridges only But not Black only
    >>>
    >>> Since this is a Canon, your mileage is sure to vary, but the above might
    >>> give you an idea how to find it in your case.
    >>>
    >>> This is not guaranteed to use only black ink, but give it a try.
    >>>
    >>> --
    >>> Gene E. Bloch (Stumbling Bloch)

    >
    >
    > I tried that, worked good until you wanted color. Then you had to
    > purse/clean 4 or 5 times before they worked again. Losing ink like crazy
    > of course. HP is totally wasteful at this.
    >
    > Initially HP ink jets were good, but in the alst 4-5 years they have
    > become the biggest time wasting POC out there.
    >
    > I used to have a Canon BJ600, all colors were seperate and it would work
    > on black only. Best idea going. But for HP, it is about screwing the
    > consumer on cartridges.
    >
    > --
    > Liberalism - a disease of envy, greed, entitlement and KAOS.


    I replaced an EPSON RS630 (IIRC), that worked great, and an HP 4L that was a
    work-horse for years, with an HP Officejet Pro 8500, I thought it would be a
    good printer to do color and cheaper than a laser (so they claim). Probably
    had 20-30 hours invested to get it to work on network, their tech support
    could not get it to work. The 8500 quit just after it went out of warranty,
    constant paper-jam error. Binged the problem and got appx 20K hits just for
    that one problem. Worked through all fixes-no go, contacted tech support and
    went through all their fixes (some were repeats)- no go. Took their offer
    for a refurbished at reduced price, got it last night. Been trying to get it
    to work since this morning and no go. Will print test page manually, the
    install software can see printer, IP address, MAC address, but won't
    communicate with it.
    Printer is setup on same router with same settings and won't work. Contacted
    router tech support, they gave me a tip, won't work.
    I agree with you wholeheartedly, HP printers are a POC. I will probably
    never buy another HP printer.
    Dave
    Dave, Jun 12, 2010
    #14
  15. housetrained

    Dave Guest

    "Dave" <> wrote in message
    news:...
    >
    > "Canuck57" <> wrote in message
    > news:0yWPn.3241$...
    >> On 09/06/2010 12:39 PM, Trev wrote:
    >>>
    >>> "Gene E. Bloch" <> wrote in message
    >>> news:yyg5t01v8el6$.1pxphsci2f0bh$...
    >>>> On Wed, 9 Jun 2010 17:07:53 +0100, housetrained wrote:
    >>>>
    >>>>> Anyone know how to make an HP Officejet Pro 8000 print using the black
    >>>>> cartridge only?
    >>>>
    >>>> Most printer drivers I have used have an option to print black & white
    >>>> instead of color.
    >>>>
    >>>> When I choose File | Print, I can click on a button called Properties.
    >>>> In
    >>>> the Main tab there is a button called "Grayscale Printing".
    >>>
    >>> My HP mdoes that but then you can select High Quality or Black and Gray
    >>> Cartridges only But not Black only
    >>>>
    >>>> Since this is a Canon, your mileage is sure to vary, but the above
    >>>> might
    >>>> give you an idea how to find it in your case.
    >>>>
    >>>> This is not guaranteed to use only black ink, but give it a try.
    >>>>
    >>>> --
    >>>> Gene E. Bloch (Stumbling Bloch)

    >>
    >>
    >> I tried that, worked good until you wanted color. Then you had to
    >> purse/clean 4 or 5 times before they worked again. Losing ink like crazy
    >> of course. HP is totally wasteful at this.
    >>
    >> Initially HP ink jets were good, but in the alst 4-5 years they have
    >> become the biggest time wasting POC out there.
    >>
    >> I used to have a Canon BJ600, all colors were seperate and it would work
    >> on black only. Best idea going. But for HP, it is about screwing the
    >> consumer on cartridges.
    >>
    >> --
    >> Liberalism - a disease of envy, greed, entitlement and KAOS.

    >
    > I replaced an EPSON RS630 (IIRC), that worked great, and an HP 4L that was
    > a work-horse for years, with an HP Officejet Pro 8500, I thought it would
    > be a good printer to do color and cheaper than a laser (so they claim).
    > Probably had 20-30 hours invested to get it to work on network, their tech
    > support could not get it to work. The 8500 quit just after it went out of
    > warranty, constant paper-jam error. Binged the problem and got appx 20K
    > hits just for that one problem. Worked through all fixes-no go, contacted
    > tech support and went through all their fixes (some were repeats)- no go.
    > Took their offer for a refurbished at reduced price, got it last night.
    > Been trying to get it to work since this morning and no go. Will print
    > test page manually, the install software can see printer, IP address, MAC
    > address, but won't communicate with it.
    > Printer is setup on same router with same settings and won't work.
    > Contacted router tech support, they gave me a tip, won't work.
    > I agree with you wholeheartedly, HP printers are a POC. I will probably
    > never buy another HP printer.
    > Dave


    I got the printer to work, if anyone wants the steps let me know and I'll
    email to you. If you think I should post here, let me know and I will do
    that.
    Dave
    Dave, Jun 12, 2010
    #15
  16. housetrained

    Seth Guest

    "Dave" <> wrote in message
    news:...
    >
    > I got the printer to work, if anyone wants the steps let me know and I'll
    > email to you. If you think I should post here, let me know and I will do
    > that.


    I'd like to see whatever worked (as well as the specific issue or error
    message you were getting) so that should someone else have the same there is
    a working solution archived somewhere for when they search.
    Seth, Jun 12, 2010
    #16
  17. housetrained

    Dave Guest

    "Seth" <> wrote in message
    news:huvu44$rm7$-september.org...
    >
    > "Dave" <> wrote in message
    > news:...
    >>
    >> I got the printer to work, if anyone wants the steps let me know and I'll
    >> email to you. If you think I should post here, let me know and I will do
    >> that.

    >
    > I'd like to see whatever worked (as well as the specific issue or error
    > message you were getting) so that should someone else have the same there
    > is a working solution archived somewhere for when they search.
    >
    >


    Problem on this printer was that computer and software could/would not
    communicate with printer so install kept failing. Printer is seen,
    identified, IP address and MAC address are there but no communication. HP
    gives you a list of specific ports that have to be allowed in your firewall.
    On first printer I just set open access to all ports for that device in my
    router firewall and all was good, wouldn't work on this printer. Went
    through and set all individual ports allowing access and no go. Turned
    Windows Firewall off, router firewall off and nothing would work. Tech
    support from router tried to help and no go. HP tech support kept pointing
    me to the same page, with the same steps and none of them worked.
    After a lot of trial and error, here's what I found to solve the problem.
    I removed all software using the install DVD and selecting uninstall. Shut
    computer down, printer off and connected printer direct to computer with
    ethernet cable. (No router in this configuration.) Restarted computer,
    installed software and when it gets to point it is going to search for
    devices I turn printer on and it installs. Communicates with computer and
    prints from software commands. Removed printer from list of printers in
    control panel, shut computer and printer down, reconnected printer to router
    and router to computer. Restarted computer, started install DVD, selected
    "Add device," when it gets to the point it is going to search for devices I
    turn printer on and it installed. Communicates and prints from software
    commands.
    Hope this helps someone. I emailed HP's tech support with this info, whether
    they add it to their knowledge-base is anybody's guess.
    Dave
    Dave, Jun 12, 2010
    #17
  18. On Sat, 12 Jun 2010 10:42:20 -0500, Dave wrote:

    > "Seth" <> wrote in message
    > news:huvu44$rm7$-september.org...
    >>
    >> "Dave" <> wrote in message
    >> news:...
    >>>
    >>> I got the printer to work, if anyone wants the steps let me know and I'll
    >>> email to you. If you think I should post here, let me know and I will do
    >>> that.

    >>
    >> I'd like to see whatever worked (as well as the specific issue or error
    >> message you were getting) so that should someone else have the same there
    >> is a working solution archived somewhere for when they search.
    >>
    >>

    >
    > Problem on this printer was that computer and software could/would not
    > communicate with printer so install kept failing. Printer is seen,
    > identified, IP address and MAC address are there but no communication. HP
    > gives you a list of specific ports that have to be allowed in your firewall.
    > On first printer I just set open access to all ports for that device in my
    > router firewall and all was good, wouldn't work on this printer. Went
    > through and set all individual ports allowing access and no go. Turned
    > Windows Firewall off, router firewall off and nothing would work. Tech
    > support from router tried to help and no go. HP tech support kept pointing
    > me to the same page, with the same steps and none of them worked.
    > After a lot of trial and error, here's what I found to solve the problem.
    > I removed all software using the install DVD and selecting uninstall. Shut
    > computer down, printer off and connected printer direct to computer with
    > ethernet cable. (No router in this configuration.) Restarted computer,
    > installed software and when it gets to point it is going to search for
    > devices I turn printer on and it installs. Communicates with computer and
    > prints from software commands. Removed printer from list of printers in
    > control panel, shut computer and printer down, reconnected printer to router
    > and router to computer. Restarted computer, started install DVD, selected
    > "Add device," when it gets to the point it is going to search for devices I
    > turn printer on and it installed. Communicates and prints from software
    > commands.
    > Hope this helps someone. I emailed HP's tech support with this info, whether
    > they add it to their knowledge-base is anybody's guess.
    > Dave


    With any luck, people with HP printer problems will contact you instead of
    HP support :)

    I recall that when I first set up my Canon, the manual told me to connect
    it by USB until it was working; after that I could plug it into the router
    Ethernet port (this printer lacks wireless). The HP instructions and the HP
    support team should have known that :-(

    --
    Gene E. Bloch (Stumbling Bloch)
    Gene E. Bloch, Jun 12, 2010
    #18
  19. housetrained

    Dave Guest

    "Gene E. Bloch" <> wrote in message
    news:...
    > On Sat, 12 Jun 2010 10:42:20 -0500, Dave wrote:
    >
    >> "Seth" <> wrote in message
    >> news:huvu44$rm7$-september.org...
    >>>
    >>> "Dave" <> wrote in message
    >>> news:...
    >>>>
    >>>> I got the printer to work, if anyone wants the steps let me know and
    >>>> I'll
    >>>> email to you. If you think I should post here, let me know and I will
    >>>> do
    >>>> that.
    >>>
    >>> I'd like to see whatever worked (as well as the specific issue or error
    >>> message you were getting) so that should someone else have the same
    >>> there
    >>> is a working solution archived somewhere for when they search.
    >>>
    >>>

    >>
    >> Problem on this printer was that computer and software could/would not
    >> communicate with printer so install kept failing. Printer is seen,
    >> identified, IP address and MAC address are there but no communication. HP
    >> gives you a list of specific ports that have to be allowed in your
    >> firewall.
    >> On first printer I just set open access to all ports for that device in
    >> my
    >> router firewall and all was good, wouldn't work on this printer. Went
    >> through and set all individual ports allowing access and no go. Turned
    >> Windows Firewall off, router firewall off and nothing would work. Tech
    >> support from router tried to help and no go. HP tech support kept
    >> pointing
    >> me to the same page, with the same steps and none of them worked.
    >> After a lot of trial and error, here's what I found to solve the problem.
    >> I removed all software using the install DVD and selecting uninstall.
    >> Shut
    >> computer down, printer off and connected printer direct to computer with
    >> ethernet cable. (No router in this configuration.) Restarted computer,
    >> installed software and when it gets to point it is going to search for
    >> devices I turn printer on and it installs. Communicates with computer and
    >> prints from software commands. Removed printer from list of printers in
    >> control panel, shut computer and printer down, reconnected printer to
    >> router
    >> and router to computer. Restarted computer, started install DVD, selected
    >> "Add device," when it gets to the point it is going to search for devices
    >> I
    >> turn printer on and it installed. Communicates and prints from software
    >> commands.
    >> Hope this helps someone. I emailed HP's tech support with this info,
    >> whether
    >> they add it to their knowledge-base is anybody's guess.
    >> Dave

    >
    > With any luck, people with HP printer problems will contact you instead of
    > HP support :)
    >
    > I recall that when I first set up my Canon, the manual told me to connect
    > it by USB until it was working; after that I could plug it into the router
    > Ethernet port (this printer lacks wireless). The HP instructions and the
    > HP
    > support team should have known that :-(
    >
    > --
    > Gene E. Bloch (Stumbling Bloch)


    Actually, that's what made me think of trying the procedure I used. There is
    a wireless model of the same printer I have and in the instructions is says
    if you have trouble setting it up wireless to use a USB cable to set it up,
    then try to set it up wireless. After all the time I had in, I didn't figure
    I had anything to lose at that point. Glad it worked and hope it saves
    someone else from a lot of aggravation.
    Dave
    Dave, Jun 13, 2010
    #19
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