Trouble installing, win7 home premium .iso-need drivers

May 29, 2014
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Please help? Trying to fix friends laptop.
Gateway NV53A24U w/64bit win 7 home premium.
He didn't make recovery disk and laptop wont boot past screen that checks the computer, gets error saying,

PXE-E61 : Media test failure, check cable
PX#-M0F : Exiting Broadcom PXE ROM
No bootable device -- insert boot disk and press any key

I downloaded the same iso but it stops and asks me for drivers. During Windows installation it says.. A required CD/DVD drive device drive is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.
Note: If the Windows Installation media is in the CD/DVD drive, you can safely remove it for this step.
Any drivers I try still says No device drivers were found. Make sure that the installation media contains the correct drivers, then click OK.

Where might I find the drivers its requesting? do they need to be iso files as well?
Or is there any good disk recovery software out there?
Thanks in advance for any help you may be able to provide..


^ The World's First ^
May 10, 2010
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Best guess: the hard drive needs replaced.

Check the BIOS first and make sure the DVD Rom & the hard drive are in the boot sequence. Also make sure the hard drive is properly connected inside the laptop. If it still gets the "PXE-E61 : Media test failure, check cable" it means the hard drive most likely died.

There is no driver listed for the NV53A DVD-Rom so if the laptop has a built-in DVD-Rom drive it must use standard W7 drivers, which means, again, the issue is more likely the BIOS boot order, failure to see a hard drive, or you burned the ISO improperly and your DVD is not "bootable".

Gateway Drivers would be HERE, but as I said, none for DVD-Rom. No drivers would not be an ISO however, you could edit the W7 ISO and add a "\Drivers" folder and store the NV53A drivers there before you burned it to DVD (just in case you need any of the others).

As for data recovery if the drive did crash, it really depends on the type of crash. If it is a hardware failure there is little hope ... recovery involves moving the platters to new hardware; this is done by specialists and assuming you can find them, would cost more than the entire computer is worth. If it is a software issue then there are paid products available; the only one I ever used was Stellar Phoenix and the reason I chose it over others is because it actually gave me a list of filesnames it could recover before I had to pay, many others just say xxxx number of files can be recovered but no specifics.

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