System restore points disappearing

[MA Winterton]

ok doing it googled it

Its set to manual

 

[Veedaz]

Sorry - Click Start and in search type services.msc click the link at the top and in the Services window scroll down to Volume Shadow Copy and see if its set to manual please.

 

[MA Winterton]

recovery tab is all set to no action

 

[MA Winterton]

start up type is set to manual. but under that it says service is stopped if you right click and go to propertys

 

[Veedaz]

OK can you start the service ?

 

[MA Winterton]

yes it started when i choose start service

 

[Veedaz]

Ok its back to try to make a Restore Point please (if this fails i would go back to manual on that service)

 

[MA Winterton]

It still says manual after I have started service am rebooting etc

 

[MA Winterton]

it deleted restore point again, it says service still started in tab which it set to manual should i stop service again

 

[Veedaz]

Yes back to how it was please, I'm beginning to think you may have a corruption could you perform a Startup Repair instructions are here > https://www.w7forums.com/startup-repair-t441.html if there is a problem Windows should find it and repair it.

 

[MA Winterton]

I used wndows easy transfer when I upgraded and it screwed up my email account had to make new one as I couldnt use contacts as address book, I wonder if its caused something here

 

[Veedaz]

Maybe, can you perform the above and maybe we can fix this problem

 

[MA Winterton]

ok will try now

 

[MA Winterton]

Done it couldnt find any problems just like your link above, still deletes my restore point

 

[Veedaz]

Have you scanned for any Virus / Malware ?

 

[MA Winterton]

yes and computer was clean install 2 weeks ago

 

[Veedaz]

Well the next step i would be considering would be backup all you need to keep and perform a new clean install as we have tried settings and Windows cant find the problem, I'm sorry but this is what i would do now.

 

[MA Winterton]

CA anti-Virus plus is installed it updates on boot and I also just ran window defender through computer found nothing

 

[MA Winterton]

OK thanks for all your time and effort, it is appreciated

 

[Veedaz]

Have you never had System Restore working from install of Windows 7 ?