IE Problem

[NickDNHR]

I just installed Internet Explorer 11. I got a message that told me that the installation was successful. it then asked me to restart the computer. after restarting the computer I open internet explorer and it says Internet Explorer 8. Internet Explorer 11 download was successful so why does it say Internet Explorer 8?

 

[Computer tech]

You can't have both IE8 and IE11 installed on Windows 7, so it sounds to me like your IE11 install failed (or hasn't happened). Either that or your Windows is massively corrupted and you should consider a reinstall.

Install IE11 again, perhaps by using the full/offline installer offered by Microsoft:
http://windows.microsoft.com/en-ca/internet-explorer/ie-11-worldwide-languages

or

You may have downloaded ie11, but it is not "ON". A place to check:

Go to Control Panel -> Programs and Features

Be sure internet explorer 11 is present and the box is checked.

If IE11 is not available in that menu, it did not get installed. Also, IE11 is usually auto downloaded in the windows update. It could be that it is hidden from available updates.