Installing SP1 using Windows Update (recommended)
If your computer is set to automatically install updates, you'll be prompted by Windows Update to install SP1. Follow the instructions on the screen. If you aren't prompted to install SP1, follow these steps:
Note
- Make sure your computer is connected to the Internet.
- Click the Start button
, click All Programs, and then click Windows Update.![]()
- In the left pane, click Check for updates.
- If any important updates are found, click the link to view available updates. In the list of updates, select Service Pack for Microsoft Windows (KB976932), and then click OK.
- Click Install updates.
If you're prompted for an administrator password or confirmation, type the password or provide confirmation.![]()
- Follow the instructions on your screen.
- After the installation is complete, log on to your computer at the Windows logon prompt. You might see a notification indicating whether the update was successful.
- If you disabled your antivirus software, enable it again.
- If SP1 isn't listed, you might need to install some other updates before installing SP1. Install any important updates, return to the Windows Update page, and then click Check for updates again.
Debug session time: Sat May 31 06:35:12.407 2014 (UTC + 10:00)
Loading Dump File [C:\Users\User101\SysnativeBSODApps\053014-26941-01.dmp]
Missing Windows 7 Service Pack 1
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
System Uptime: 0 days 0:06:37.077
*** WARNING: Unable to verify timestamp for RTL8187Se.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL8187Se.sys
Probably caused by : RTL8187Se.sys ( RTL8187Se+a50d )
BugCheck C2, {7, 1097, 9b047c24, 9b047c04}
BugCheck Info: BAD_POOL_CALLER (c2)
Bugcheck code 000000c2
Arguments:
Arg1: 00000007, Attempt to free pool which was already freed
Arg2: 00001097, (reserved)
Arg3: 9b047c24, Memory contents of the pool block
Arg4: 9b047c04, Address of the block of pool being deallocated
BUGCHECK_STR: 0xc2_7
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0xc2_7_RTL8187Se+a50d
MaxSpeed: 2200
CurrentSpeed: 2194
BiosVersion = 1.05AD
BiosReleaseDate = 09/16/2009
SystemManufacturer = Advent
SystemProductName = Roma