"Ransom ware"

P

Pat Cox

Joined
Jan 9, 2017
Messages
1
Reaction score
0
My files have been encrypted.System restore has been disabled. What can I do.?
 
TrainableMan

TrainableMan

^ The World's First ^
Moderator
Joined
May 10, 2010
Messages
9,353
Reaction score
1,587
Unfortunately there are no easy solutions. (From another computer) Research the exact messages you see to determine exactly what virus has infected you, then find & follow the specific instructions for removal of that particular virus. Normally it will involve using safe-mode and tools like RKILL & TDSSKILLER to stop the installed code, then an anti-virus to remove it & finally the specific instructions on how to decrypt your files.
 
You must log in or register to reply here.

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Malicious Software Removal Tool - November 2018 (KB890830) WinXP approval? 2
help me on how to enable hardware acceleration in acer aspire 5336 1
Installing printer software 2
Free software to count the contents of folders 5
"This software requires an additional 1455653256 K bytes free on the C: drive to install" error 1
registry key HKEY_CURRENT_USER-Software-Microsoft-Windows Photo Viewer\SlideShow\ScreenSaver 0
How to remove "COM Surrogate has stopped working" malware from system? 0
SOLVED Ransom Trojan 2011 - Information 0

Top