SOLVED New Lenovo Laptop Stop Errors Alternating 0xf4 and 0x7a

[Brute Finesse]

Laptop
Lenovo G50-70 Model Name 20351
Windows 7 Ultimate x64 SP 1
Intel i5-4210U 1.7gh
Lenovo Lancer 5A2
Samsung DDR3 8G PC3-12800 1.35V
Integrated Intel HD 4400
Samsung Momentus 1TB 2.5 inch 5400RPM
Microsoft Security Essentials
Opera/Firefox/Explorer


Hello,

I got a new Lenovo laptop model G50-70 20351 last week which only had FreeDos on it. After installing windows 7 ultimate 64 I got BSOD 0xf4 while installing drivers. I reinstalled windows again only to get another BSOD 0xf4 while installing drivers again. A third time, again, except it happened before I even started installing drivers!

I ran memtest in boot overnight...8 passes but RAMs clean. So i ran cmd smart test, HDD OK. Ran crystal disk HDD OK. Ran HDD Scan HDD good. I don't think i had any viruses, because i hadn't even gone online yet.

So I called Lenovo while reinstalling windows a 4th time, and it BSODs on me after the initial boot while I'm on the phone with support. I hadn't even gotten to installing drivers yet again. Support tells me since I installed win 7 instead of 8 to turn on legacy settings in BIOS. I thought ok makes sense because I missed the 'legacy first' settting while having changed all the other relevant options.

Computer worked fine for a day, I thought it was smooth sailing from there. I managed to install all drivers without an issue. Keep in mind i did skip the Intel IRST driver and the Lenovo Battery Manager figuring I didn't need these. Started installing all the gear I need for school, Digital Audio Workstations, Office, Internet Browsers thats about it so far. Then while running Ableton Live I get BSOD 0x7a. Then it worked fine for another few hours and I get another BSOD 0x7a in Bitwig Studio. I didn't even open any instruments I was just loading up a sample which hardly pushed the computer at all Then, upon reboot, screen went black, windows explorer and taskbar gone, mouse cursor frozen, then it BSODs on me again 0xf4. I upgraded RAM last night to 8gb and here I am today in school and it SEEMS to be working OK but I know another one is coming. Also of note, BSODs occured with the factory generic 4gb RAM and after I upgraded to 8gb.

I haven't updated windows any of the times i installed it. I usually do not update. It was never a problem before on my other computer. Maybe a driver is the problem?

Attached are my Seven Forums Diagnostic zip, a picture i managed to snap of one of the BSODs(i was too slow to snap the others) and a pic of laptop specs.

Any help is much appreciated.

Brute Finesse

 

[Brute Finesse]

Just happened again...twice. I left Opera open downloading files while I stepped out of the lab. Got back and it was at login screen, logged in and said recovered from serious error(another 0xf4). After logging in, opened Opera and it froze, disappeared, screen goes black, but task bar still visible,cant move anything completely frozen, then another BSOD 0xf4. Heres a pic.

 

[TrainableMan]

We need the minidump files. Zip and upload a few of those

 

[Brute Finesse]

Thanks for the quick reply TrainableMan. They should be in the Brute Finesse.zip in the OP

 

[TrainableMan]

no .DMP files in there

 

[Brute Finesse]

Ooops sorry about that. Uploading new .zip...
File is too big for your site...heres my copy link
https://copy.com/13BGvXhMbTGdxkBG

Also ran chkdsk and got a new dmp not included in the above .zip

 

[Brute Finesse]

Got 2 more BSODs...looked like 0xf4s again...this time while trying to install photoshop.

 

[Brute Finesse]

Sorry to keep posting little tidbits. I noticed something. Whenever the computer is idle and the screen shuts off, before it sleeps it BSODs. I believe it was an 0xf4 error. I don't know what to do anymore.

 

[TrainableMan]

Personally I would probably send it back since it's new. It may be something as simple as the Windows power settings or you may be missing a driver but because it's brand new and things are acting strange ... I just wouldn't trust it.

If you are going to trudge on ...
Start by making sure you are running the latest BIOS update. Good luck finding it because I couldn't find a BIOS/Drivers support link for this Lenovo model.

Go to Control Panel > Administrative Tools > Event Viewer ... give it a minute or two to load ... expand the errors & warnings. Post a screenshot please. Click on each different error/warning to see what they point to.

Go in to control panel > power settings, advanced power settings and try disabling hybrid sleep (if you have that option under sleep). And also in the power settings try setting it so the hard drive never sleeps.

 

[Brute Finesse]

I want to return it. I tried within a week of purchase but the vendor said its Lenovo's problem. Decided to enlist help to fix and if all else fails wrestle with Lenovo for a replacement.

I believe its a model only sold in Asia. I did manage to find and update the BIOS a few days ago. Unfortunately, not much help. Countless Errors but they are all either the posted controller or hardware errors. The processor warning had variations on the processor ranging 0-3. Otherwise all the same.

I think I fixed the sleep BSOD. I installed the Intel Rapid Storage Technology drivers which I've neglected to install and the sleep BSOD went away. Not sure yet if it fixed the randomly occurring BSOD, however. Hopefully it did. By looking at these errors, do you think thats what the problem was?

Thanks

 

[Brute Finesse]

*knocks on wood*
I want to say that installing the IRST drivers seemed to do the trick. No BSODs so far...
Been like this for a couple days...sleeps and awakes without problems...

Many thanks to you Trainable Man. I enlisted help on a couple other '7' forum sites, but only you and one other responded. Keep up the great work.

Best Wishes

 

[TrainableMan]

I'm glad you got it working.