Driver Power State Failure

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khokhart

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Hello,

I have been getting blue screen quite often with the error Driver_Power_State_Failure.

I have attached minidump as well as msinfo32 file along with this thread.

Help will be very much appreciated.

Thank you
 

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Shintaro

Shintaro

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Hi,

I had a quick at the last 5 mini dumps. And it appears that atikmpag.sys is a problem. So either update to the latest ATI video drivers or re-install them.

Additionally, you should look at updating all other software drivers.

Hope this helps.
 
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khokhart

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Shintaro,

thank you very much for looking into minudump.

i check for update and it showed that drive is up to date and i was not too confident uninstalling and installing back as i have never done such thing.

but i found this overlay on ati website for this card and they are saying that it can fix the issue. see the link below.
http://www2.ati.com/DRIVERS/mobile/12-3_mobility_vista_win7_64_dd_ccc.exe

will post comment if it dosent crash in 10 days.

Thank you
 
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