BSOD on shutdown / hibernate

Joined
Dec 4, 2011
Messages
3
Reaction score
0
Hi.. I have been having random BSOD's on shutdown / hibernate for some time now and have not been able to figure out why. It does not happen all the time. When it does, the system takes forever to shutdown which ends with a BSOD.

My laptop is a HP DV6 1211ax running windows 7 32 Bit. The Summary of the dump file is as below. I am attaching my latest dump file. Requesting your help in solving this. Thanks !

==================================================
Dump File : 120411-54069-01.dmp
Crash Time : 04-12-2011 19:27:39
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x85be4a40
Parameter 3 : 0x83144ae0
Parameter 4 : 0x865c03b8
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+deeb4
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\120411-54069-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 817,920
==================================================
 

Attachments

Elmer BeFuddled

Resident eejit
Joined
Jun 12, 2010
Messages
1,050
Reaction score
251
Hi gotcha and Welcome to The Forum.

STOP 0x0000009F: DRIVER_POWER_STATE_FAILURE
Usual causes:
Device driver.

Your latest dump file lists ntkrpamp as the probable cause. This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes can often indicate hardware issues.


As a Priority:

AVG is known to be a cause of BSOD's on Windows 7 systems. Suggest that you uninstall it. Download the correct AVG Remover for your system (32 or 64 bit).
If you have AVG ID protection installed, download the AVGID Protection Remover from the above link as well (it wouldn't hurt to download and run it anyway). Download BSOD friendly Microsoft Security Essentials as AVG's replacement.
Uninstall AVG through the Control Panel. Re-boot to Safe Mode and run the AVG Removal tool(s). Re-boot to normal mode and install MSE. Make sure your Windows firewall is enabled!

The sptd.sys driver is notorious for causing BSOD's with Windows 7. It's a driver used and installed along with Daemon Tools and Alcohol 120 which you'll also have to uninstall.
Then use the correct (32bit or 64bit) download from Duplex Secure - Downloads to uninstall the SPTD.SYS driver.
Make sure to select the uninstall button! DO NOT SELECT INSTALL!!


Drivers that pre-date Windows 7. Update:

Rt86win7.sys Thu Feb 26 09:04:22 2009 Realtek PCIe GBE Family Controller v7.048 If you're unsure about manually installing drivers then choose the Win7 and WinServer 2008 R2 Auto Installation Program (SID:1469821) option to download.

000.fcl Fri Sep 26 14:11:12 2008 CyberLink FCL Driver

AGRSM.sys Mon Nov 10 14:56:37 2008 TOSHIBA V92 Software Modem/Agere Systems Soft/Creatix V.92 Data Fax Modem. Part of LSI Logic

btwaudio.sys Tue May 13 05:10:09 2008
btwavdt.sys Tue May 13 05:09:15 2008
btwrchid.sys Tue May 13 05:10:45 2008
Broadcom Bluetooth

GEARAspiWDM.sys Mon May 18 13:17:04 2009 Gear Software CD-ROM Class Filter Driver v4.015.1 (Feb 2010). Also loads with iTunes

HpqKbFiltr.sys Wed Apr 29 14:46:51 2009 HP Quick Launch Buttons/Keyboard Filter driver

usbfilter.sys Wed May 28 23:54:13 2008 AMD USB Filter Driver (most likely part of the chipset drivers).

WmBEnum.sys Fri Sep 14 04:28:58 2007 Logitech WingMan Virtual Bus Enumerator.
WmXlCore.sys Fri Sep 14 04:28:50 2007 Logitech WingMan Translation Driver


Bugcheck Analysis:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, 85be4a40, 83144ae0, 865c03b8}

Unable to load image \SystemRoot\system32\DRIVERS\connctfy.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for connctfy.sys
*** ERROR: Module load completed but symbols could not be loaded for connctfy.sys
Probably caused by : ntkrpamp

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 85be4a40, Physical Device Object of the stack
Arg3: 83144ae0, Functional Device Object of the stack
Arg4: 865c03b8, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  ntkrpamp

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: ntkrpamp

FAULTING_MODULE: 95817000 connctfy

IRP_ADDRESS:  865c03b8

DEVICE_OBJECT: 87297028

DRIVER_OBJECT: 871b66e0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
83144a94 830e3eef 0000009f 00000003 85be4a40 nt!KeBugCheckEx+0x1e
83144b00 830e3f68 83144bc4 00000000 83151380 nt!PopCheckIrpWatchdog+0x1f5
83144b38 83097019 8315f6e0 00000000 3c465e80 nt!PopCheckForIdleness+0x73
83144b7c 83096fbd 83147d20 83144ca8 00000001 nt!KiProcessTimerDpcTable+0x50
83144c68 83096e7a 83147d20 83144ca8 00000000 nt!KiProcessExpiredTimerList+0x101
83144cdc 8309500e 0049cfff 86b05ad8 83151380 nt!KiTimerExpiration+0x25c
83144d20 83094e38 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
83144d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  0x9F_3_IMAGE_ntkrpamp

BUCKET_ID:  0x9F_3_IMAGE_ntkrpamp

Followup: MachineOwner
Drivers:
Code:
beefb000 bef27000   000      000.fcl      Fri Sep 26 14:11:12 2008 (48DCDF70)
95921000 9595a000   a86411no a86411no.SYS Tue Jul 14 22:12:41 2009 (4A5CF4C9)
9595a000 95966000   Accelerometer Accelerometer.sys Fri May 13 19:47:26 2011 (4DCD7CBE)
8b75d000 8b7a5000   ACPI     ACPI.sys     Sat Nov 20 08:37:52 2010 (4CE788E0)
91616000 91670000   afd      afd.sys      Mon Apr 25 03:18:00 2011 (4DB4D9D8)
95980000 95992000   AgileVpn AgileVpn.sys Tue Jul 14 00:55:00 2009 (4A5BC954)
81e2e000 81f34000   AGRSM    AGRSM.sys    Mon Nov 10 14:56:37 2008 (49184BA5)
917bb000 917cc000   amdppm   amdppm.sys   Tue Jul 14 00:11:03 2009 (4A5BBF07)
8b8da000 8b8e3000   amdxata  amdxata.sys  Fri Mar 19 16:19:01 2010 (4BA3A3F5)
8987e000 89887000   asyncmac asyncmac.sys Tue Jul 14 00:54:46 2009 (4A5BC946)
8b8a4000 8b8ad000   atapi    atapi.sys    Tue Jul 14 00:11:15 2009 (4A5BBF13)
8b8ad000 8b8d0000   ataport  ataport.SYS  Sat Nov 20 08:38:00 2010 (4CE788E8)
9266b000 92798000   athr     athr.sys     Mon Oct 05 17:31:48 2009 (4ACA1F74)
92c0b000 934cc000   atikmdag atikmdag.sys Wed Oct 26 02:55:02 2011 (4EA76876)
92626000 9266b000   atikmpag atikmpag.sys Wed Oct 26 02:21:36 2011 (4EA760A0)
8bf36000 8bf3e000   AtiPcie  AtiPcie.sys  Tue May 05 16:00:16 2009 (4A005480)
82ae0000 82b2d000   ATMFD    ATMFD.DLL    unavailable (00000000)
8bc0e000 8bc18000   avgfwd6x avgfwd6x.sys Tue Oct 06 23:04:29 2009 (4ACBBEED)
b0b28000 b0b50000   AVGIDSDriver AVGIDSDriver.sys Wed May 12 01:49:34 2010 (4BE9FB1E)
b0a90000 b0a9a000   AVGIDSFilter AVGIDSFilter.sys Wed May 12 01:48:50 2010 (4BE9FAF2)
b0a87000 b0a90000   AVGIDSShim AVGIDSShim.sys Wed May 12 01:50:28 2010 (4BE9FB54)
8bf2d000 8bf36000   AVGIDSwx AVGIDSwx.sys Wed May 12 01:50:00 2010 (4BE9FB38)
91766000 91799300   avgldx86 avgldx86.sys Thu Jun 03 22:05:19 2010 (4C08190F)
91760000 917659c0   avgmfx86 avgmfx86.sys Wed Aug 17 12:30:55 2011 (4E4BA66F)
8bf21000 8bf2c480   avgrkx86 avgrkx86.sys Thu Feb 11 03:51:27 2010 (4B737EBF)
837c4000 837fdb80   avgtdix  avgtdix.sys  Wed Apr 27 08:27:07 2011 (4DB7C54B)
8b883000 8b88e000   BATTC    BATTC.SYS    Tue Jul 14 00:19:15 2009 (4A5BC0F3)
8bf97000 8bf9e000   Beep     Beep.SYS     Tue Jul 14 00:45:00 2009 (4A5BC6FC)
91752000 91760000   blbdrive blbdrive.sys Tue Jul 14 00:23:04 2009 (4A5BC1D8)
83650000 83658000   BOOTVID  BOOTVID.dll  Tue Jul 14 02:04:34 2009 (4A5BD9A2)
b0b50000 b0b69000   bowser   bowser.sys   Wed Feb 23 04:47:32 2011 (4D649164)
ac69c000 ac6a9000   BthEnum  BthEnum.sys  Tue Jul 14 00:51:35 2009 (4A5BC887)
ac6c4000 ac6d6000   bthmodem bthmodem.sys Tue Jul 14 00:51:34 2009 (4A5BC886)
ac6a9000 ac6c4000   bthpan   bthpan.sys   Tue Jul 14 00:51:43 2009 (4A5BC88F)
ac614000 ac678000   bthport  bthport.sys  Thu Apr 28 04:15:01 2011 (4DB8DBB5)
aabdd000 aabef000   BTHUSB   BTHUSB.sys   Thu Apr 28 04:15:02 2011 (4DB8DBB6)
aabd3000 aabdc880   btusbflt btusbflt.sys Fri Apr 09 02:11:21 2010 (4BBE7EB9)
ac75c000 ac7dc000   btwaudio btwaudio.sys Tue May 13 05:10:09 2008 (482914A1)
ac6d6000 ac741000   btwavdt  btwavdt.sys  Tue May 13 05:09:15 2008 (4829146B)
ac7dc000 ac7de500   btwrchid btwrchid.sys Tue May 13 05:10:45 2008 (482914C5)
82ac0000 82ade000   cdd      cdd.dll      unavailable (00000000)
b0a00000 b0a16000   cdfs     cdfs.sys     Tue Jul 14 00:11:14 2009 (4A5BBF12)
8bf71000 8bf90000   cdrom    cdrom.sys    Sat Nov 20 08:38:09 2010 (4CE788F1)
8369a000 83745000   CI       CI.dll       Sat Nov 20 12:05:17 2010 (4CE7B97D)
959ef000 959fd000   circlass circlass.sys Tue Jul 14 00:51:17 2009 (4A5BC875)
8befc000 8bf21000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:11:20 2009 (4A5BBF18)
83658000 8369a000   CLFS     CLFS.SYS     Tue Jul 14 00:11:10 2009 (4A5BBF0E)
95966000 95969700   CmBatt   CmBatt.sys   Tue Jul 14 00:19:18 2009 (4A5BC0F6)
8bb82000 8bbdf000   cng      cng.sys      Tue Jul 14 00:32:55 2009 (4A5BC427)
8b87b000 8b883000   compbatt compbatt.sys Tue Jul 14 00:19:18 2009 (4A5BC0F6)
95973000 95980000   CompositeBus CompositeBus.sys Sat Nov 20 09:50:21 2010 (4CE799DD)
95817000 95821000   connctfy connctfy.sys Thu May 27 10:19:04 2010 (4BFE3908)
b0a18000 b0a1b580   cpuz134_x32 cpuz134_x32.sys Fri Jul 09 12:18:04 2010 (4C37056C)
81f8a000 81f97000   crashdmp crashdmp.sys Tue Jul 14 00:45:50 2009 (4A5BC72E)
9173a000 91752000   dfsc     dfsc.sys     Sat Nov 20 08:42:32 2010 (4CE789F8)
9172e000 9173a000   discache discache.sys Tue Jul 14 00:24:04 2009 (4A5BC214)
8beeb000 8befc000   disk     disk.sys     Tue Jul 14 00:11:28 2009 (4A5BBF20)
aaaf4000 aab0d000   drmk     drmk.sys     Tue Jul 14 01:36:05 2009 (4A5BD2F5)
81f97000 81fa2000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:11:16 2009 (4A5BBF14)
81fac000 81fbd000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:12:47 2009 (4A5BBF6F)
81fa2000 81fac000   dump_msahci dump_msahci.sys Sat Nov 20 09:50:48 2010 (4CE799F8)
81fbd000 81fc7000   Dxapi    Dxapi.sys    Tue Jul 14 00:25:25 2009 (4A5BC265)
934cc000 93583000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:08:14 2010 (4CE78FFE)
93583000 935bc000   dxgmms1  dxgmms1.sys  Thu Feb 03 03:45:05 2011 (4D4A24C1)
95908000 95921000   enecir   enecir.sys   Mon Jun 29 03:17:13 2009 (4A482429)
927e2000 927f3e00   ew_jubusenum ew_jubusenum.sys Sun Jan 30 10:19:00 2011 (4D453B14)
898ea000 89914000   fastfat  fastfat.SYS  Tue Jul 14 00:14:01 2009 (4A5BBFB9)
8b917000 8b928000   fileinfo fileinfo.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
8b8e3000 8b917000   fltmgr   fltmgr.sys   Tue Jul 14 00:11:13 2009 (4A5BBF11)
8bbed000 8bbf6000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
8beb0000 8bee2000   fvevol   fvevol.sys   Sat Nov 20 08:40:22 2010 (4CE78976)
8bdce000 8bdff000   fwpkclnt fwpkclnt.sys Sat Nov 20 08:39:08 2010 (4CE7892C)
935e5000 935ea280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:16:53 2009 (4A1151B5)
8342f000 83466000   hal      halmacpi.dll Sat Nov 20 08:37:38 2010 (4CE788D2)
935bc000 935db000   HDAudBus HDAudBus.sys Sat Nov 20 09:59:28 2010 (4CE79C00)
aaa75000 aaac5000   HdAudio  HdAudio.sys  Sat Nov 20 10:00:19 2010 (4CE79C33)
ac741000 ac75c000   hidbth   hidbth.sys   Tue Jul 14 00:51:33 2009 (4A5BC885)
81f50000 81f63000   HIDCLASS HIDCLASS.SYS Sat Nov 20 09:59:37 2010 (4CE79C09)
81f41000 81f50000   hidir    hidir.sys    Tue Jul 14 00:51:04 2009 (4A5BC868)
81f63000 81f69480   HIDPARSE HIDPARSE.SYS Tue Jul 14 00:50:59 2009 (4A5BC863)
8bee2000 8beeb000   hpdskflt hpdskflt.sys Fri May 13 19:47:26 2011 (4DCD7CBE)
958aa000 958b3000   HpqKbFiltr HpqKbFiltr.sys Wed Apr 29 14:46:51 2009 (49F85A4B)
b0aa3000 b0b28000   HTTP     HTTP.sys     Sat Nov 20 08:40:17 2010 (4CE78971)
8bea8000 8beb0000   hwpolicy hwpolicy.sys Sat Nov 20 08:37:35 2010 (4CE788CF)
95892000 958aa000   i8042prt i8042prt.sys Tue Jul 14 00:11:23 2009 (4A5BBF1B)
92600000 92619000   idmwfp   idmwfp.sys   Wed Jul 06 15:37:36 2011 (4E147330)
958b3000 958c0000   kbdclass kbdclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
81f6a000 81f76000   kbdhid   kbdhid.sys   Sat Nov 20 09:50:10 2010 (4CE799D2)
80bce000 80bd6000   kdcom    kdcom.dll    Tue Jul 14 02:08:58 2009 (4A5BDAAA)
917cc000 91800000   ks       ks.sys       Sat Nov 20 09:50:17 2010 (4CE799D9)
8bb6f000 8bb82000   ksecdd   ksecdd.sys   Sat Nov 20 08:38:54 2010 (4CE7891E)
8bc5f000 8bc84000   ksecpkg  ksecpkg.sys  Tue Jul 14 00:34:00 2009 (4A5BC468)
ac600000 ac610000   lltdio   lltdio.sys   Tue Jul 14 00:53:18 2009 (4A5BC8EE)
ac7df000 ac7fa000   luafv    luafv.sys    Tue Jul 14 00:15:44 2009 (4A5BC020)
befec000 befef780   mbam     mbam.sys     Mon Nov 29 16:07:33 2010 (4CF3CFC5)
83634000 8363f000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 00:13:13 2009 (4A5BBF89)
81f34000 81f41000   modem    modem.sys    Tue Jul 14 00:55:24 2009 (4A5BC96C)
898c3000 898ce000   monitor  monitor.sys  Tue Jul 14 00:25:58 2009 (4A5BC286)
958fb000 95908000   mouclass mouclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
81f76000 81f81000   mouhid   mouhid.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
8b88e000 8b8a4000   mountmgr mountmgr.sys Sat Nov 20 08:38:09 2010 (4CE788F1)
b0b69000 b0b7b000   mpsdrv   mpsdrv.sys   Tue Jul 14 00:52:52 2009 (4A5BC8D4)
b0b7b000 b0b9e000   mrxsmb   mrxsmb.sys   Wed Apr 27 03:17:20 2011 (4DB77CB0)
b0b9e000 b0bd9000   mrxsmb10 mrxsmb10.sys Sat Jul 09 03:29:57 2011 (4E17BD25)
b0bd9000 b0bf4000   mrxsmb20 mrxsmb20.sys Wed Apr 27 03:17:26 2011 (4DB77CB6)
8b8d0000 8b8da000   msahci   msahci.sys   Sat Nov 20 09:50:48 2010 (4CE799F8)
8bff0000 8bffb000   Msfs     Msfs.SYS     unavailable (00000000)
8b7da000 8b7e2000   msisadrv msisadrv.sys Tue Jul 14 00:11:09 2009 (4A5BBF0D)
8bb44000 8bb6f000   msrpc    msrpc.sys    unavailable (00000000)
91724000 9172e000   mssmbios mssmbios.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
8be98000 8bea8000   mup      mup.sys      Tue Jul 14 00:14:14 2009 (4A5BBFC6)
8b928000 8b9df000   ndis     ndis.sys     Sat Nov 20 08:39:19 2010 (4CE78937)
959aa000 959b5000   ndistapi ndistapi.sys Tue Jul 14 00:54:24 2009 (4A5BC930)
b0a64000 b0a74000   ndisuio  ndisuio.sys  Sat Nov 20 10:06:36 2010 (4CE79DAC)
959b5000 959d7000   ndiswan  ndiswan.sys  Sat Nov 20 10:07:48 2010 (4CE79DF4)
aaa64000 aaa75000   NDProxy  NDProxy.SYS  Sat Nov 20 10:07:39 2010 (4CE79DEB)
916a7000 916b5000   netbios  netbios.sys  Tue Jul 14 00:53:54 2009 (4A5BC912)
83600000 83632000   netbt    netbt.sys    Sat Nov 20 08:39:22 2010 (4CE7893A)
8bc21000 8bc5f000   NETIO    NETIO.SYS    Sat Nov 20 08:40:03 2010 (4CE78963)
8bc00000 8bc0e000   Npfs     Npfs.SYS     Tue Jul 14 00:11:31 2009 (4A5BBF23)
9171a000 91724000   nsiproxy nsiproxy.sys Tue Jul 14 00:12:08 2009 (4A5BBF48)
8301d000 8342f000   nt       ntkrpamp.exe Thu Jun 23 03:23:05 2011 (4E02A389)
8ba15000 8bb44000   Ntfs     Ntfs.sys     Fri Mar 11 03:21:11 2011 (4D799527)
8bf90000 8bf97000   Null     Null.SYS     unavailable (00000000)
b0a1e000 b0a64000   nwifi    nwifi.sys    Tue Jul 14 00:51:59 2009 (4A5BC89F)
91677000 91696000   pacer    pacer.sys    Tue Jul 14 00:53:58 2009 (4A5BC916)
8b7e2000 8b7f3000   partmgr  partmgr.sys  Sat Nov 20 08:38:14 2010 (4CE788F6)
8b7b0000 8b7da000   pci      pci.sys      Sat Nov 20 08:37:57 2010 (4CE788E5)
8b866000 8b86d000   pciide   pciide.sys   Tue Jul 14 00:11:19 2009 (4A5BBF17)
8b86d000 8b87b000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:11:15 2009 (4A5BBF13)
8bbdf000 8bbed000   pcw      pcw.sys      Tue Jul 14 00:11:10 2009 (4A5BBF0E)
bee2c000 beec3000   peauth   peauth.sys   Tue Jul 14 01:35:44 2009 (4A5BD2E0)
aaac5000 aaaf4000   portcls  portcls.sys  Tue Jul 14 00:51:00 2009 (4A5BC864)
8363f000 83650000   PSHED    PSHED.dll    Tue Jul 14 02:09:36 2009 (4A5BDAD0)
95992000 959aa000   rasl2tp  rasl2tp.sys  Tue Jul 14 00:54:33 2009 (4A5BC939)
959d7000 959ef000   raspppoe raspppoe.sys Tue Jul 14 00:54:53 2009 (4A5BC94D)
95800000 95817000   raspptp  raspptp.sys  Tue Jul 14 00:54:47 2009 (4A5BC947)
927bd000 927d4000   rassstp  rassstp.sys  Tue Jul 14 00:54:57 2009 (4A5BC951)
916d9000 9171a000   rdbss    rdbss.sys    Sat Nov 20 08:42:44 2010 (4CE78A04)
8bfd8000 8bfe0000   RDPCDD   RDPCDD.sys   Sat Nov 20 10:22:19 2010 (4CE7A15B)
8bfe0000 8bfe8000   rdpencdd rdpencdd.sys Tue Jul 14 01:01:39 2009 (4A5BCAE3)
8bfe8000 8bff0000   rdprefmp rdprefmp.sys Tue Jul 14 01:01:41 2009 (4A5BCAE5)
8be6b000 8be98000   rdyboost rdyboost.sys Sat Nov 20 09:00:07 2010 (4CE78E17)
ac678000 ac69c000   rfcomm   rfcomm.sys   Tue Jul 14 00:51:41 2009 (4A5BC88D)
b0a74000 b0a87000   rspndr   rspndr.sys   Tue Jul 14 00:53:20 2009 (4A5BC8F0)
92798000 927bd000   Rt86win7 Rt86win7.sys Thu Feb 26 09:04:22 2009 (49A65B16)
8b737000 8b75d000   SCSIPORT SCSIPORT.SYS Sat Nov 20 09:50:55 2010 (4CE799FF)
beec3000 beecd000   secdrv   secdrv.SYS   Wed Sep 13 14:18:32 2006 (45080528)
8be50000 8be6a260   snapman  snapman.sys  Fri Oct 06 14:44:30 2006 (45265DBE)
8be48000 8be50000   spldr    spldr.sys    Mon May 11 17:13:47 2009 (4A084EBB)
8b63b000 8b72e000   sptd     sptd.sys     Sun Oct 11 21:54:02 2009 (4AD245EA)
bef77000 befc9000   srv      srv.sys      Fri Apr 29 03:46:30 2011 (4DBA2686)
bef27000 bef77000   srv2     srv2.sys     Fri Apr 29 03:46:13 2011 (4DBA2675)
beecd000 beeee000   srvnet   srvnet.sys   Fri Apr 29 03:46:08 2011 (4DBA2670)
81ffd000 81ffe700   ssadcm   ssadcm.sys   Thu May 12 14:09:06 2011 (4DCBDBF2)
81ffb000 81ffc680   ssadwh   ssadwh.sys   Thu May 12 14:05:57 2011 (4DCBDB35)
aab0d000 aab75000   stwrt    stwrt.sys    Tue Jul 21 23:41:43 2009 (4A664427)
95821000 95822380   swenum   swenum.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
958c0000 958fa680   SynTP    SynTP.sys    Thu May 27 22:40:25 2010 (4BFEE6C9)
8bc84000 8bdce000   tcpip    tcpip.sys    Thu Sep 29 04:22:11 2011 (4E83E463)
beeee000 beefb000   tcpipreg tcpipreg.sys Sat Nov 20 10:07:13 2010 (4CE79DD1)
8ba00000 8ba0c000   TDI      TDI.SYS      Sat Nov 20 08:39:18 2010 (4CE78936)
8b9df000 8b9f6000   tdx      tdx.sys      Sat Nov 20 08:39:17 2010 (4CE78935)
916c8000 916d9000   termdd   termdd.sys   Sat Nov 20 10:21:10 2010 (4CE7A116)
82a90000 82a99000   TSDDD    TSDDD.dll    unavailable (00000000)
9179a000 917bb000   tunnel   tunnel.sys   Sat Nov 20 10:06:40 2010 (4CE79DB0)
927d4000 927e2000   umbus    umbus.sys    Sat Nov 20 10:00:23 2010 (4CE79C37)
81fc7000 81fde000   usbccgp  usbccgp.sys  Fri Mar 25 02:58:06 2011 (4D8C04BE)
95881000 95882700   USBD     USBD.SYS     Fri Mar 25 02:57:53 2011 (4D8C04B1)
95883000 95892000   usbehci  usbehci.sys  Fri Mar 25 02:57:58 2011 (4D8C04B6)
95878000 95881000   usbfilter usbfilter.sys Wed May 28 23:54:13 2008 (483DE295)
aaa20000 aaa64000   usbhub   usbhub.sys   Fri Mar 25 02:58:34 2011 (4D8C04DA)
935eb000 935f5000   usbohci  usbohci.sys  Fri Mar 25 02:57:58 2011 (4D8C04B6)
9582d000 95878000   USBPORT  USBPORT.SYS  Fri Mar 25 02:58:05 2011 (4D8C04BD)
81e00000 81e23c00   usbvideo usbvideo.sys Sat Nov 20 10:00:20 2010 (4CE79C34)
8b7a5000 8b7b0000   vdrvroot vdrvroot.sys Tue Jul 14 00:46:19 2009 (4A5BC74B)
8bf9e000 8bfaa000   vga      vga.sys      Tue Jul 14 00:25:50 2009 (4A5BC27E)
8bfaa000 8bfcb000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:25:49 2009 (4A5BC27D)
8b600000 8b610000   volmgr   volmgr.sys   Sat Nov 20 08:38:06 2010 (4CE788EE)
8b81b000 8b866000   volmgrx  volmgrx.sys  Tue Jul 14 00:11:41 2009 (4A5BBF2D)
8be09000 8be48000   volsnap  volsnap.sys  Sat Nov 20 08:38:13 2010 (4CE788F5)
935db000 935e5000   vwifibus vwifibus.sys Tue Jul 14 00:52:02 2009 (4A5BC8A2)
91696000 916a7000   vwififlt vwififlt.sys Tue Jul 14 00:52:03 2009 (4A5BC8A3)
b0a9a000 b0aa3000   vwifimp  vwifimp.sys  Tue Jul 14 00:52:09 2009 (4A5BC8A9)
916b5000 916c8000   wanarp   wanarp.sys   Sat Nov 20 10:07:45 2010 (4CE79DF1)
8bfcb000 8bfd8000   watchdog watchdog.sys Tue Jul 14 00:24:10 2009 (4A5BC21A)
83745000 837b6000   Wdf01000 Wdf01000.sys Tue Jul 14 00:11:36 2009 (4A5BBF28)
837b6000 837c4000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:11:25 2009 (4A5BBF1D)
91670000 91677000   wfplwf   wfplwf.sys   Tue Jul 14 00:53:51 2009 (4A5BC90F)
82830000 82a80000   win32k   win32k.sys   unavailable (00000000)
81f81000 81f89c80   WinUSB   WinUSB.sys   Sat Nov 20 09:59:43 2010 (4CE79C0F)
95823000 95826180   WmBEnum  WmBEnum.sys  Fri Sep 14 04:28:58 2007 (46E9FFFA)
9596a000 95973000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:19:16 2009 (4A5BC0F4)
8b72e000 8b737000   WMILIB   WMILIB.SYS   Tue Jul 14 00:11:22 2009 (4A5BBF1A)
935f5000 935fff80   WmXlCore WmXlCore.sys Fri Sep 14 04:28:50 2007 (46E9FFF2)
aaa00000 aaa1a000   WudfPf   WudfPf.sys   Sat Nov 20 09:58:55 2010 (4CE79BDF)

Unloaded modules:
89914000 89935000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00021000
898d3000 898ea000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00017000
898ce000 898d3000   pccsmcfd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00005000
89935000 89952000   ssadbus.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001D000
89973000 89975000   ssadmdfl.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
89952000 89973000   ssadmdm.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00021000
89975000 89990000   ssadserd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001B000
89990000 89997000   ssadadb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00007000
8989d000 898a8000   hiber_pciide
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
898a8000 898b2000   hiber_msahci
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
898b2000 898c3000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
89892000 8989d000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
89887000 89892000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
befcb000 befec000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00021000
aabb1000 aabc8000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00017000
81fde000 81ffb000   ssadbus.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001D000
81e24000 81e26000   ssadmdfl.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
aab75000 aab96000   ssadmdm.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00021000
aab96000 aabb1000   ssadserd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001B000
81e26000 81e2d000   ssadadb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00007000
aabc8000 aabd3000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
89814000 8987e000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
befc9000 befcb000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
b0a00000 b0a18000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
8bf3e000 8bf4b000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
8bf4b000 8bf56000   dump_pciidex
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
8bf56000 8bf60000   dump_msahci.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
8bf60000 8bf71000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.


HTH.
 
Last edited:
Joined
Dec 4, 2011
Messages
3
Reaction score
0
Thank you for the quick reply. I shall try what you have suggested and report back.
 

Elmer BeFuddled

Resident eejit
Joined
Jun 12, 2010
Messages
1,050
Reaction score
251
If you need to attach further dmp files, could you also please:
Download and run CPU-Z. Take screenshots**/snips of the Mainboard tab, Memory tab and all the slot #'s under the SPD tab.
Go to Post Reply, click on the Go Advanced button and attach the screenshots**/snips to your post for all the RAM experts to see by using the paper clip you will find on the top toolbar. Do not zip them up.
**If screenshots, please crop.
 
Joined
Dec 4, 2011
Messages
3
Reaction score
0
Thanks guys. It has been a week and my laptop has been BSOD free ! I think the main problem was with the AVG anti virus. Is MSE good enough or do you'll suggest any other anti virus software ?
 

Elmer BeFuddled

Resident eejit
Joined
Jun 12, 2010
Messages
1,050
Reaction score
251
Hi gotcha and Thanks for the feedback.

Thanks guys. It has been a week and my laptop has been BSOD free ! I think the main problem was with the AVG anti virus.
You're right there, although updating the other drivers is a plus.

The best AV is what suits you best. MSE is very light on resources though, and I've never seen it to be involved in a bsod. This is one of the reasons it's suggested as a replacement, especially with known trouble making AV's.
 
Last edited:

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top