Unable to run sfc /scannow. Windows keeps freezing, even in safe mode. It completes the validation at 100%, but that's when the system freezes. The cursor was blinking in the command window for about 3 minutes, but no mouse or keyboard control. Then it froze after 3 minutes or so. The last reboot in normal mode the system froze after 5 minutes.
Where do I go from here??
Windows diagnostic memory tool doesnt stress the ram enough but before you run memtest take a look in the event viewer to see if there is anything listed regarding the problem
There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Go to the windows log>application tab.
You want to look for critical errors (they have red in the left column ).
When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.
When you find them please note the event ID, and the source codes and tell us what they are.
If nothing in event viewer run these two tests.
1. Run memtest.
In order to check your ram memory we going need to do a test, Please download an burn one of the following iso's on an disk.
Memtest86
When you burned the iso on an disk, please turn off your computer and put the cd in your computer. After a while you will see a black screen saying "Press any key to...". Press any key.
Now let the test run for 5-6 passes. Every time the program returns an error the memory is corrupted / bad or defect or the motherboard is bad / defect. If this occurs then please test every single ram stick individually. When you find a good one wich returns no errors then please test it in every single slot your computer has.
If you get no errors on all slots at all, then continue to step 2 of this post.
Step 2, Run the windows driver verifier.
Please read the following instructions carefully and execute them like i said.
First make an backup of your important data on your computer, and check if you have an second computer to contact us if the driver verifier goes wrong.
Then make an system restore point, You can do this by:
Open the Start menu
Open the Programs menu
Open the Accessories menu
Open the System Tools menu
Finally, start System Restore
Pick the option for setting a System Restore Point and click on the Next button
Fill in a name for the restore point so you can find it and click on the Create button
Click on the Close button when done
After you done all that please continue with the following steps. Please read them carefully
Click on your Start button (Windows Orb) and typ "verifier" and hit enter
Select the option: "Create Custom Settings ..." and click Next.
Select the option: "Select Individual settings from full list" and click Next.
Select all options except for the option "Low Resource Simulation" and click Next
Select the option: "Select driver names from a list" and click on Next
Then select all drivers EXCEPT for the drivers provided by Microsoft and click next
Then click on finish.
After doing all this reboot your system and wait for it to go to bluescreen, after the BSOD continue to use your computer normally. If you know what causes the BSOD then repeat doing this. if your system doesnt crash then let it run for atleast 48 hours.
It is normal that your system crashes here, This is because windows is stressing out all Drivers on your system to be able to test them.
Please post back to us what the problem is, memory or drivers. So we can assist you futher. It would be helpfull to know what drivers it are. Most of the time windows reports this.
