Windows 7 bootup stuck after Logo

Joined
Jul 20, 2012
Messages
1
Reaction score
0
Hello..

Lately my laptop is having problem to boot up..
It usually occurred when my laptop haven't boot up for mabye a night..
it will stuck with black screen after the windows logo on boot up..

Windows 7 x32 Ultimate
Service Pack 1

Anyone know how to overcome this problem?

Thanks in advance :D
 

Attachments

  • minidump.zip
    35.1 KB · Views: 426
Joined
Jun 4, 2012
Messages
109
Reaction score
7
Try booting in safe mode and disable any antivirus software and boot in normal mode
 

Shintaro

Moderator
Joined
Mar 1, 2012
Messages
2,134
Reaction score
252
Welcome to the W7 Forum.

My apologies for missing your post.

Please update your video drivers.

SYMBOL_NAME: atikmdag+1af70e

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME: atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4a8a1a1e

FAILURE_BUCKET_ID: 0x7f_0_atikmdag+1af70e

BUCKET_ID: 0x7f_0_atikmdag+1af70e

Have a look on the ATI web site for a newer driver: http://www.amd.com/us/products/notebook/graphics/ati-mobility-hd-3000/hd-3400/Pages/hd-3400.aspx

The Drivers on the Acer site date back to 2009.

Hope this helps.
 
Top