Win 7 does not detect a USB Drive

[Mervyn Thomas]

I have a mobile Freecom 160GB USB hard drive which picked up a virus when
used in setting up Paragon Drive Image software in Win7. I think the virus
got into the volume label of this drive! I then formatted the drive in an
XP machine and the drive seems absolutely fine in XP. However in Win7 it
does not show up in "Computer" although in device manager it does show as a
working hard disk without problems. It seems to be saying it needs to be
attached or loaded to my laptop, but I cannot figure out how to do this?

 

[Dave \Crash\ Dummy]

I have a mobile Freecom 160GB USB hard drive which picked up a virus when
used in setting up Paragon Drive Image software in Win7. I think the virus
got into the volume label of this drive! I then formatted the drive in an
XP machine and the drive seems absolutely fine in XP. However in Win7 it
does not show up in "Computer" although in device manager it does show as a
working hard disk without problems. It seems to be saying it needs to be
attached or loaded to my laptop, but I cannot figure out how to do this?

Does it show up in Disk Management? You may have to format it in Win7.

 

[Seth]

Does it show up in Disk Management? You may have to format it in Win7.

Shouldn't have to format it as Windows7 will recognize anything that XP will
(barring the use of 3rd party drive extenders and such) but the advice about
going into Disk Management is still good. I would go in there to make sure
it's being assigned an available drive letter. If the drive had been used
on that machine prior and assigned a drive letter by the user (as opposed to
auto assigned by the OS) it may be trying to use that same letter which may
not be currently available (being used by another drive or USB stick) or as
part of the virus issue the drive letter was removed and that setting is
being remembered.

Either way, key is to go into Disk Management and see what (if anything) is
showing up for that drive in the lower right window pane.

 

[Mervyn Thomas]

Thanks - that did the trick!

Shouldn't have to format it as Windows7 will recognize anything that XP
will (barring the use of 3rd party drive extenders and such) but the
advice about going into Disk Management is still good. I would go in
there to make sure it's being assigned an available drive letter. If the
drive had been used on that machine prior and assigned a drive letter by
the user (as opposed to auto assigned by the OS) it may be trying to use
that same letter which may not be currently available (being used by
another drive or USB stick) or as part of the virus issue the drive letter
was removed and that setting is being remembered.

Either way, key is to go into Disk Management and see what (if anything)
is showing up for that drive in the lower right window pane.

 

[Seth]

Thanks - that did the trick!

Which part did the trick?