Where is print queue?

A

Allen

One of the most infuriating things about W7 is the fact that USB
printers don't appear in the Devices and Printers folder, which means
that there doesn't appear to be an easy way to change settings--OR to
access the print queue. Right now I have dozens of pages in my queue
that I don't want to print, but I can't get rid of them. Ed Bott's 40
pound book offers no clues. Can anyone help?
ZAllen
 
R

R. C. White

Hi, Allen.

My only printer is an HP 8500A Multifunction model. It has both USB and
wireless connections; I'm using it wirelessly. But it only recently
replaced my 10-year-old HP OfficeJet G55, which was connected by USB. It
always showed up in Devices and Printers in Win7.

What is your printer make and model? Do you have current drivers installed?
Are you SURE you have it connected properly?

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP (2002-2010)
Windows Live Mail 2011 (Build 15.4.3508.1109) in Win7 Ultimate x64 SP1


"Allen" wrote in message

One of the most infuriating things about W7 is the fact that USB
printers don't appear in the Devices and Printers folder, which means
that there doesn't appear to be an easy way to change settings--OR to
access the print queue. Right now I have dozens of pages in my queue
that I don't want to print, but I can't get rid of them. Ed Bott's 40
pound book offers no clues. Can anyone help?
ZAllen
 
S

Stan Brown

One of the most infuriating things about W7 is the fact that USB
printers don't appear in the Devices and Printers folder,
Click to expand...
Say what?

My USB printer appears there, in the Printers and Faxes section.
 
T

Tester

You need to search hard and if necessary get a magnifying glass to help
you out!
 
A

Allen

Hi, Allen.

My only printer is an HP 8500A Multifunction model. It has both USB and
wireless connections; I'm using it wirelessly. But it only recently
replaced my 10-year-old HP OfficeJet G55, which was connected by USB. It
always showed up in Devices and Printers in Win7.

What is your printer make and model? Do you have current drivers
installed? Are you SURE you have it connected properly?

RC
Click to expand...
I have two printers: an HP LJ1020 and a Canon iP6700d for color. Both
have current software and work just fine--until I need to access them.
The Devices and Printers folder shows no printers installed, as it has
since I switched to W7 when it first went on the market.
Allen.
 
A

Allen

Say what?

My USB printer appears there, in the Printers and Faxes section.
Click to expand...
I have no Printers and Faxes on my machine. Did you mean Devices and
Printers?
Allen
 
V

VanguardLH

Allen said:
I have two printers: an HP LJ1020 and a Canon iP6700d for color. Both
have current software and work just fine--until I need to access them.
The Devices and Printers folder shows no printers installed, as it has
since I switched to W7 when it first went on the market.
Allen.
Click to expand...
So does "switched to W7" mean you upgraded from a prior version to 7 or
does it mean you did a fresh install? Having the driver available in
Windows doesn't mean all setup is correct or even that the ancilliary
software will work. So have you yet uninstalled the printer and then
reinstalled the driver & software for the printer (which says it
supports Windows 7)?
 
A

Allen

So does "switched to W7" mean you upgraded from a prior version to 7 or
does it mean you did a fresh install? Having the driver available in
Windows doesn't mean all setup is correct or even that the ancilliary
software will work. So have you yet uninstalled the printer and then
reinstalled the driver& software for the printer (which says it
supports Windows 7)?
Click to expand...
I stepped up from Vista. I have reinstalled current software several
times for both of my printers. Both have worked OK, but neither one has
ever appeared in the D&P folder.
Allen
 
G

grylion

One of the most infuriating things about W7 is the fact that USB
printers don't appear in the Devices and Printers folder, which means
that there doesn't appear to be an easy way to change settings--OR to
access the print queue. Right now I have dozens of pages in my queue
that I don't want to print, but I can't get rid of them. Ed Bott's 40
pound book offers no clues. Can anyone help?
ZAllen
Click to expand...
Does Device manager show anything there?
 
G

grylion

One of the most infuriating things about W7 is the fact that USB
printers don't appear in the Devices and Printers folder, which means
that there doesn't appear to be an easy way to change settings--OR to
access the print queue. Right now I have dozens of pages in my queue
that I don't want to print, but I can't get rid of them. Ed Bott's 40
pound book offers no clues. Can anyone help?
ZAllen
Click to expand...


Does Device manager show anything there?
 
D

Dave \Crash\ Dummy

Allen said:
One of the most infuriating things about W7 is the fact that USB
printers don't appear in the Devices and Printers folder, which means
that there doesn't appear to be an easy way to change settings--OR
to access the print queue. Right now I have dozens of pages in my
queue that I don't want to print, but I can't get rid of them. Ed
Bott's 40 pound book offers no clues. Can anyone help?
Click to expand...
My USB connected Canon MP560 printer is listed in both
"Start>Settings>Printers"
and "Start>Settings>Control Panel>Devices and Printers." The print queue is
accessible from either location as "See what's printing."
 
M

Monty

I have no Printers and Faxes on my machine. Did you mean Devices and
Printers?
Click to expand...
I believe Stan meant Printer and Faxes.

When I open the Devices and Printers panel, the panel is divided into
two sections.

Devices (3) PC SyncMaster (monitor) USB receiver (mouse)

Printers and Faxes (8) Canon MP610 Printer PDF995
Lexmark Laser Printer
(plus 5 other printers)

Next to the words Devices and Printers is a small black triangle!

What happens when you click on the triangle next to Printers ?

I have stored a PNG file on Mediafire.com which depicts graphically
what I tried to describe above. You can download the file from
http://www.mediafire.com/i/?q8i7hcmg8clh5ud

You can see that I have eight printers installed. When I click the
triangle next to Printers - all those printer pictures disappear.
Click it again and they all re-appear.

Maybe this is your problem.

Cheers,
 
A

Allen

I believe Stan meant Printer and Faxes.

When I open the Devices and Printers panel, the panel is divided into
two sections.

Devices (3) PC SyncMaster (monitor) USB receiver (mouse)

Printers and Faxes (8) Canon MP610 Printer PDF995
Lexmark Laser Printer
(plus 5 other printers)

Next to the words Devices and Printers is a small black triangle!

What happens when you click on the triangle next to Printers ?

I have stored a PNG file on Mediafire.com which depicts graphically
what I tried to describe above. You can download the file from
http://www.mediafire.com/i/?q8i7hcmg8clh5ud

You can see that I have eight printers installed. When I click the
triangle next to Printers - all those printer pictures disappear.
Click it again and they all re-appear.

Maybe this is your problem.

Cheers,
Click to expand...
When I go to Devices and Printers the image that appears is completely,
totally blank--nothing, nada; like a greatly overexposed picture of a
snowbank at high noon. The image you sent is what I used to see in
Vista. I appreciate your help, but surely I'm not the only person with
this problem, as I did nothing out o the ordinary when I installed W7--I
just let the intaller find my two USB printers.
Allen
 
A

Allen

Does Device manager show anything there?
Click to expand...
Nothing--just blank space, other than the header lines: file location
and "Add a device Add a printer". At the bottom is a picture of a
printer and a camera with the cation "0 Items". Which reminded me that
the camera I installed doesn't show up either.
Allen
 
G

Gordon

Nothing--just blank space, other than the header lines: file location
and "Add a device Add a printer". At the bottom is a picture of a
printer and a camera with the cation "0 Items". Which reminded me that
the camera I installed doesn't show up either.
Allen
Click to expand...
That doesn't sound like you are looking at Device Manager at all.

Do Start, right-click on Computer and choose "Manage".
Give the Administrator credentials if asked.
Then in the L/H pane under System Tools click on Device Manager. THAT'S
Device Manager!
 
V

VanguardLH

Allen said:
I stepped up from Vista. I have reinstalled current software several
times for both of my printers. Both have worked OK, but neither one
has ever appeared in the D&P folder.
Click to expand...
Maybe something mentioned in the following discussion may help fix your
problem:

http://social.answers.microsoft.com...e/thread/353707a4-bcb0-4334-98bc-aab84747fecd

A couple points taken from that thread is to make sure your printer
spooling service is actually running and to reregister the IE dll
files.
 
K

Ken Blake

One of the most infuriating things about W7 is the fact that USB
printers don't appear in the Devices and Printers folder,
Click to expand...

I can't tell you why you are having a problem, but I can tell you
this: the above statement is *not* correct. USB printers appear just
fine.
 
L

Leythos

One of the most infuriating things about W7 is the fact that USB
printers don't appear in the Devices and Printers folder, which means
that there doesn't appear to be an easy way to change settings--OR to
access the print queue. Right now I have dozens of pages in my queue
that I don't want to print, but I can't get rid of them. Ed Bott's 40
pound book offers no clues. Can anyone help?
ZAllen
Click to expand...
All of our USB printers show up in Devices and Printers in Win 7, even
the domain computers. In fact, the network and USB printers all show in
the "Devices and Printers" object/folder.

I suggest that you've got bad drivers.
 
A

Allen

S

Stan Brown

I have no Printers and Faxes on my machine. Did you mean Devices and
Printers?
Allen
Click to expand...
I meant what I said: my USB printer (a Brother 5150) appears in the
Printers and Faxes section of the Devices and Printers folder.
 
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